stuck in GDL
Mar 15, 2009, 3:06 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,178
stuck in GDL
flight 644 cxl today to phx due to mx. Total choas ensues as no one knows what to do. have to reclear customs again and i run to ticket counter. no way to get me out today so they put me on a 6 am flight tomorrow back on US on mesa. sent me across the street to hotel at gdl but US doesnt have an account so had to go back to get help. us employee comes back to hotel and starts filling out paperwork to set up an account. no meal voucher given.
does anyone know what number i can dial to US that isnt an 800 number as that obviously wont work here. My silver card only indicates the 800 number and a number to call while in europe. I dont feel confident on me having a seat on this RJ tomorrow. Id also like to know how they plan to accomodate a full 319 worth of passengers on an RJ.
Frustrated....
thx
ian
does anyone know what number i can dial to US that isnt an 800 number as that obviously wont work here. My silver card only indicates the 800 number and a number to call while in europe. I dont feel confident on me having a seat on this RJ tomorrow. Id also like to know how they plan to accomodate a full 319 worth of passengers on an RJ.
Frustrated....
thx
ian
Mar 15, 2009, 3:21 pm
#2
Join Date: Mar 2002
Location: YYJ
Posts: 4,183
Did you try your Preferred number? The number given on the US website for callers from Mexico is 001-800-428-4322 which is the standard US International number so I would imagine there is some kind of system in place to route these calls to the US at no charge.
Also, see if you can check in online for tomorrow's flight. That would tell you whether you are in fact confirmed.
Also, see if you can check in online for tomorrow's flight. That would tell you whether you are in fact confirmed.
Mar 15, 2009, 3:42 pm
#3
Join Date: Aug 2006
Location: DFW
Programs: AA 2.2MM LT Plat, Hilton Diamond, Marriott/SPG Platinum
Posts: 1,572
Good luck. I searched for quite when I had a problem in Italy last week, and I couldn't find one. I ended up having to email a friend and have my friend call US Airways (but my friend wasn't able to get US Airways to resolve my problem). The 800 number they list for Europe doesn't work.
Mar 15, 2009, 4:45 pm
#4
Join Date: Dec 2005
Location: Philadelphia,PA
Programs: United 1K,Marriott Platinum Premier,IHC Platinum Ambassador,Hilton Gold
Posts: 1,898
Ask them to FIM you over to Contiental..from GDL to IAH..
Mar 15, 2009, 4:58 pm
#5
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
The only decent hotel I know in GDL is the IC !
Check in there (on your own dime) before being put up in some cockroach inn.
Check in there (on your own dime) before being put up in some cockroach inn.
Mar 15, 2009, 5:29 pm
#6
Join Date: Jan 2006
Location: San Francisco Bay Area
Programs: DL Silver, UA Silver, Marriott Lifetime Silver, IHG Plat, Hilton Silver
Posts: 5,695
Ian, I can call or check on anything if you want me to...let me know, you have my e-mail address!
Mar 16, 2009, 10:18 am
#7
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,178
2.5 hours on a RJ 2/3 full with 8th graders is always the way one likes to start their Monday at 4 AM 
Found out the cause of the 319 cxl. One faulty O2 mask. One. Assuming the flight was fully booked, wouldn't it be easier and lest costly to ask for 1 volunteer to give up their seat or at the very worst IDB someone to keep that seat open?
Found out the cause of the 319 cxl. One faulty O2 mask. One. Assuming the flight was fully booked, wouldn't it be easier and lest costly to ask for 1 volunteer to give up their seat or at the very worst IDB someone to keep that seat open?