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Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]

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Old Oct 14, 2013, 4:55 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: NewbieRunner
Update 08APR2014: Star Alliance Awards must have been booked by March 30, 2014. They are no longer available through US. This thread is mostly useful for historic purposes, and discussing issues such as schedule changes/route changes that affect FTers existing *A awards booked before 3/31/2014.

Discussion on using US miles to book oneworld awards is available here.

If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.

------------------------

Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.

  • Award travel must be wholly on American Airlines or a combination of American Airlines and US Airways.
  • American Airlines awards cannot be combined with any of our current partner.
  • American Airlines award travel chart (PDF)

Please see the devoted thread on using US miles to book AA here.
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Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]

 
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Old Mar 5, 2012, 3:30 pm
  #9781  
 
Join Date: Sep 2007
Location: Purgatory
Programs: Too many to list. Status is a half dozen.
Posts: 9,235
Originally Posted by FlyIgglesFly
Hmm, interesting. I was looking for Oct/Nov, but I'll give them a ring and find out for kicks as well. How close in were you looking? IIRC, they were only releasing flights from 4/1/12 on out.
Found just over 2 weeks out - 3/21 outbound SFO-ICN in C. Not available all the way to SIN anymore. The SIN-NRT-LAX on SQ16 I found the following week is only in Y now too.

The Wandering Aramean booked a different SQ journey on UA.bomb2.0 with no problem. Someone else commented on the blog about booking LAX-SIN-NRT in C on SQ's A388 with no trouble, though again that's using UA.
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Old Mar 5, 2012, 4:43 pm
  #9782  
 
Join Date: Apr 2008
Programs: QFF
Posts: 241
I booked a zrh-bkk-syd-bkk-zrh award in F.
I already completed the outbound in Oct 11, the return portion is during easter.

I just discovered that I have been downgraded to J for the syd-bkk sector due to an equipment swap from 340 to 747. Ana still shows F availability for that segment.

What are my chances getting US to reinstate me to F for that sector, given that my ticket is partially used.
somebol is offline  
Old Mar 5, 2012, 6:09 pm
  #9783  
 
Join Date: Feb 2007
Location: CBR
Programs: QF WP, AC*G
Posts: 1,223
Originally Posted by somebol
I booked a zrh-bkk-syd-bkk-zrh award in F.
I already completed the outbound in Oct 11, the return portion is during easter.

I just discovered that I have been downgraded to J for the syd-bkk sector due to an equipment swap from 340 to 747. Ana still shows F availability for that segment.

What are my chances getting US to reinstate me to F for that sector, given that my ticket is partially used.
You shouldn't have been downgraded in the first place as the 747 has F. Contact US ASAP and get them to reinstate it before the space disappears.
*A Flyer is offline  
Old Mar 5, 2012, 6:20 pm
  #9784  
 
Join Date: Jun 2005
Location: DCA
Programs: AA PPro, Mariott Ambassador, B6 Mosaic, SBUX Gold, Best Buy Elite
Posts: 1,838
was just trying to book an itinerary involving a United flight MUC-IAD, their system wouldn't let them sell it. She wasn't sure if United was still having problems or if the seat was in fact not available.

KVS shows it as available.

Code:
MUC  Munich Franz Josef Strauss DE [EDDM]                                  
BOS  Boston Logan Intl MA US [KBOS]                                        
IAD  Washington Dulles Intl DC US [KIAD]                                   
SUN  01 Apr 2012 | 1 Seat                                                  
                                                                           
Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability   
---------  ------  ----  --------  ----  --------  ---  --  -------------  
UA         903     MUC   11:40     IAD   14:53     777  0   FS+  CS-  YS-  
 -> UA     822     IAD   16:58     BOS   18:35     752  0   FS/  CS-  YS-  
LH         414     MUC   15:55     IAD   19:20     333  0   FS-  CS-  YS-  
 -> UA     590     IAD   21:52     BOS   23:33     752  0   FS/  CS+  YS-
ellinj is offline  
Old Mar 5, 2012, 6:39 pm
  #9785  
 
Join Date: Jun 2000
Location: SAN
Posts: 887
I vs. O inventory on UAL
I don't quite understand what comes up on ExpertFlyer now that the UAL change has taken place. I'm looking at SFO-SYD. I inventory is now described as "First/Business - Saver Award and Alliance Upgrades". Is it First or Business or First and Business? I have 3 business seats reserved already but I paid at a first points level for one of my seats. Trying to understand what I have to find to upgrade that one seat.
emaij is offline  
Old Mar 5, 2012, 6:41 pm
  #9786  
 
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
One seat should be available...
But good possible, that there are still issues from the UA system merger...
HUACA until you get this seat

[KVS Availability Tool 6.9.6/Diamond - ITA: Awards-Upgrades/UA]
Code:
SUN  01 Apr 2012

UA         903     MUC   11:40     IAD   14:53     772      F4 FN4 A2 ON2 O1 J9
Air Rarotonga is offline  
Old Mar 5, 2012, 6:45 pm
  #9787  
 
Join Date: Jun 2005
Location: DCA
Programs: AA PPro, Mariott Ambassador, B6 Mosaic, SBUX Gold, Best Buy Elite
Posts: 1,838
Originally Posted by Air Rarotonga
One seat should be available...
But good possible, that there are still issues from the UA system merger...
HUACA until you get this seat

[KVS Availability Tool 6.9.6/Diamond - ITA: Awards-Upgrades/UA]
Code:
SUN  01 Apr 2012

UA         903     MUC   11:40     IAD   14:53     772      F4 FN4 A2 ON2 O1 J9
HUACA? I'd actually prefer that J seat but it doesn't seem to be available for *A.
ellinj is offline  
Old Mar 5, 2012, 6:46 pm
  #9788  
 
Join Date: Jul 2010
Posts: 357
I'm trying to piece together a trip from US to IST in mid September in C. I'm finding availability on odd days (that just aren't working for me) mostly on OS some scattered LH and SK. Why am I not seeing any TK, even in Y?
CHSDOC is offline  
Old Mar 5, 2012, 7:30 pm
  #9789  
 
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
Originally Posted by CHSDOC
Why am I not seeing any TK, even in Y?
Maybe because other people have been faster with booking than you?
Air Rarotonga is offline  
Old Mar 5, 2012, 7:45 pm
  #9790  
KVS
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Join Date: Jan 2004
Location: Worldwide
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Originally Posted by emaij
I'm looking at SFO-SYD. I inventory is now described as "First/Business - Saver Award and Alliance Upgrades". Is it First or Business or First and Business? I have 3 business seats reserved already but I paid at a first points level for one of my seats. Trying to understand what I have to find to upgrade that one seat.
If you are looking at I Availability, then that would be Business. If you are looking for First, then you would need O: http://Help.KVSTool.com/#Classes
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Old Mar 5, 2012, 7:49 pm
  #9791  
KVS
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Originally Posted by ellinj
was just trying to book an itinerary involving a United flight MUC-IAD, their system wouldn't let them sell it. She wasn't sure if United was still having problems or if the seat was in fact not available.

KVS shows it as available.
Originally Posted by Air Rarotonga
One seat should be available...
But good possible, that there are still issues from the UA system merger...
HUACA until you get this seat
Originally Posted by ellinj
HUACA? I'd actually prefer that J seat but it doesn't seem to be available for *A.
There is currently no C Award Availability, only F, so need to call:

[KVS Availability Tool 6.9.6/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1]
Code:
MUC  Munich Franz Josef Strauss DE [EDDM]
BOS  Boston Logan Intl MA US [KBOS]
WAS  Washington Metro DC US = IAD DCA
SUN  01 Apr 2012 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -------------
UA         903     MUC   11:40     IAD   14:53     777  0   FS+  CS-  YS-
 -> UA     822     IAD   16:58     BOS   18:35     752  0   FS/  CS-  YS-
LH         414     MUC   15:55     IAD   19:20     333  0   FS-  CS-  YS-
 -> UA     590     IAD   21:52     BOS   23:33     752  0   FS/  CS+  YS-
Last edited by KVS; Mar 5, 2012 at 8:39 pm Reason: Correction: F & C Reversed
KVS is offline  
Old Mar 5, 2012, 8:06 pm
  #9792  
 
Join Date: Jun 2005
Location: DCA
Programs: AA PPro, Mariott Ambassador, B6 Mosaic, SBUX Gold, Best Buy Elite
Posts: 1,838
Originally Posted by KVS
There is currently no F Award Availability, only C, so need to call:

[KVS Availability Tool 6.9.6/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1]
Code:
MUC  Munich Franz Josef Strauss DE [EDDM]
BOS  Boston Logan Intl MA US [KBOS]
WAS  Washington Metro DC US = IAD DCA
SUN  01 Apr 2012 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -------------
UA         903     MUC   11:40     IAD   14:53     777  0   FS+  CS-  YS-
 -> UA     822     IAD   16:58     BOS   18:35     752  0   FS/  CS-  YS-
LH         414     MUC   15:55     IAD   19:20     333  0   FS-  CS-  YS-
 -> UA     590     IAD   21:52     BOS   23:33     752  0   FS/  CS+  YS-
Huh?? You sure you don't have that reversed. F is available but not C?
ellinj is offline  
Old Mar 5, 2012, 8:14 pm
  #9793  
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Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
Originally Posted by ellinj
Huh?? You sure you don't have that reversed. F is available but not C?
Happens all the time on UA- people won't buy F, so it's more available for upgrades/awards.
eponymous_coward is offline  
Old Mar 5, 2012, 8:20 pm
  #9794  
 
Join Date: Jun 2005
Location: DCA
Programs: AA PPro, Mariott Ambassador, B6 Mosaic, SBUX Gold, Best Buy Elite
Posts: 1,838
Originally Posted by eponymous_coward
Happens all the time on UA- people won't buy F, so it's more available for upgrades/awards.
I am not doubting that F is available, just what KVS said, that C was available not F, which contradicts the data from his own tool.
ellinj is offline  
Old Mar 5, 2012, 8:41 pm
  #9795  
KVS
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Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
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Originally Posted by ellinj
Huh?? You sure you don't have that reversed. F is available but not C?
Originally Posted by ellinj
I am not doubting that F is available, just what KVS said, that C was available not F, which contradicts the data from his own tool.
Yes, of course it was a typo -- the OP has now been corrected.
KVS is offline  



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