Is reservations jerking my chain?
Sep 8, 2005, 7:10 pm
#1
Original Poster
Join Date: Oct 2004
Location: ATL
Programs: HHonors DM, Airtran Elite, Delta SM
Posts: 151
Is reservations jerking my chain?
I was asking about upgrade availability for a certain flight and was told I couldn't upgrade it because it wasn't available to them, it was an online only flight. This wasn't some special offer, just an SFO-ATL. It was the only one that was even on US metal and because I'm trying to use a companion pass I can't book online. But because I can't book online I can't get this "promotional flight." Does this rep know what they are talking about, or are some flights that come up in a normal flight search unavailable to phone reservations?
Sep 8, 2005, 7:41 pm
#4
Join Date: Feb 2004
Location: here and there
Programs: UA Silver, HH Gold, SPG Gold, Avis CHM
Posts: 1,505
Another victim of San Salvador...
Call again...maybe in the morning you'll have a better chance to get an INT based res agent. I certainly haven't heard of flights only available for online upgrades...
Sep 8, 2005, 7:50 pm
#5
Join Date: Dec 2003
Location: DC|NYC
Programs: UA GS, DL Plat, Marriott Bonvoy LIfetime Titanium/SPG refugee, Hertz Prez, Amtrak Select
Posts: 3,201
These continued tales of reservation woes certainly makes one want to commit 100% to US so to be sure of CP status and being able to avoid these hassles as less than a CP...or just jump ship. We'll know so much more as the merger unfolds. Interesting times...
Sep 8, 2005, 10:34 pm
#6
Original Poster
Join Date: Oct 2004
Location: ATL
Programs: HHonors DM, Airtran Elite, Delta SM
Posts: 151
Originally Posted by shell nyc
Call again...maybe in the morning you'll have a better chance to get an INT based res agent. I certainly haven't heard of flights only available for online upgrades...
Sep 9, 2005, 6:20 am
#9
Join Date: Sep 2001
Location: CLT
Programs: FT Member #8119 F & J Free Agent
Posts: 6,550
Originally Posted by bamalawdawg
I was asking about upgrade availability for a certain flight and was told I couldn't upgrade it because it wasn't available to them, it was an online only flight. This wasn't some special offer, just an SFO-ATL. It was the only one that was even on US metal and because I'm trying to use a companion pass I can't book online. But because I can't book online I can't get this "promotional flight." Does this rep know what they are talking about, or are some flights that come up in a normal flight search unavailable to phone reservations?
Which hub are you trying to fly through, CLT or PHL? The nonstop flight is United.
Last edited by planeluvr; Sep 9, 2005 at 6:24 am
Sep 9, 2005, 10:06 am
#10
Original Poster
Join Date: Oct 2004
Location: ATL
Programs: HHonors DM, Airtran Elite, Delta SM
Posts: 151
Originally Posted by planeluvr
Which hub are you trying to fly through, CLT or PHL? The nonstop flight is United.