I may start a new religion based on the CP Desk
Dec 27, 2004, 7:21 am
#1
A FlyerTalk Posting Legend
Original Poster
Join Date: Aug 2002
Location: NY Metro Area
Programs: AA 2MM Yay!, UA MM, Costco General Member
Posts: 49,047
I may start a new religion based on the CP Desk
We have heard a lot about the dill weeds in PHL. But I didn’t run into them this weekend. I did have to call on the CP desk, repeatedly. As highly as I have thought of them and all the compliments I have made about them on these boards, I cannot express how fantastic these people are. Words fail me. Two different people there went so far beyond the call of duty that I am astounded, even after all the great things they have done in the past and how much I have grown to expect of them. And not only them but also some people in CLT as well.
I saw a Broadway show recently where the star (well, the only person since it was a one person show) said people asked him if he weren’t afraid to live in NYC and ride the subway because of terrorists. And he said basically, **** 'em. He was going to keep living here and riding the subway because that was what he did. And if the ship went down, he was going down with it. I feel that way about US at this point because of the CP desk. I’m not overly optimistic about US, especially after the debacle in PHL. But I am riding this one out to the end with them. The CP desk people deserve that. My next tickets are going to be on US.
I saw a Broadway show recently where the star (well, the only person since it was a one person show) said people asked him if he weren’t afraid to live in NYC and ride the subway because of terrorists. And he said basically, **** 'em. He was going to keep living here and riding the subway because that was what he did. And if the ship went down, he was going down with it. I feel that way about US at this point because of the CP desk. I’m not overly optimistic about US, especially after the debacle in PHL. But I am riding this one out to the end with them. The CP desk people deserve that. My next tickets are going to be on US.
Dec 27, 2004, 9:03 am
#2
Join Date: Nov 2003
Location: AVL
Programs: AA EXP ; Cunard Plat
Posts: 4,211
Another believer here
I'm glad I was not flying this weekend. My non-status cousin's BWI - MSY flight was cancelled on Christmas Day, and all she got was a refund offer or "the next available flight" out, which turns out to be today via PHL ! In frustration, she asked me why I kept on flying US Airways...
One of my main reasons is the CP desk. I've called them "my angel in the sky when traveling" and I still feel the same way. They've done everything they could, sometimes bending the rules, to make this CP happy. And I never forget the time when they got me out of a horrible situation (when MIA was closed near Labor Day for a few days because of hurricane) when hundreds of others were standing in line waiting for standy seats. I'd keep flying with them "until the ship goes down" - if ever. Oh sure, I've had to deal with a few surly CAs or FAs now and then, but the vast majority are just plain wonderful. I still feel good when they look me in the eye and say sincerely, "Thanks for all the flying you do with us".
One of my main reasons is the CP desk. I've called them "my angel in the sky when traveling" and I still feel the same way. They've done everything they could, sometimes bending the rules, to make this CP happy. And I never forget the time when they got me out of a horrible situation (when MIA was closed near Labor Day for a few days because of hurricane) when hundreds of others were standing in line waiting for standy seats. I'd keep flying with them "until the ship goes down" - if ever. Oh sure, I've had to deal with a few surly CAs or FAs now and then, but the vast majority are just plain wonderful. I still feel good when they look me in the eye and say sincerely, "Thanks for all the flying you do with us".
