E-upgrade summary on ual.com down?
Dec 20, 2001 | 12:19 pm
#1
Original Poster
In Memoriam
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
E-upgrade summary on ual.com down?
Per usual, after using paper 500 miler certs, I wanted to check my e-upgrade summary to make sure that e-upgrades hadn't been pulled in addition. But since last night and through this morning, the "E-Upgrade Summary" link on ual.com doesn't work. Says something to the effect "We're Sorry; we cannot determine the status of your upgrade request." Huh?
Anybody else?
Unfortunately, worrying about paper upgrades is now in the past for me
Anybody else?
Unfortunately, worrying about paper upgrades is now in the past for me
Dec 20, 2001 | 12:30 pm
#2
Join Date: Aug 2000
Location: CLE
Programs: UA 1K MM, Hilton Diamond
Posts: 929
same here
Dec 20, 2001 | 12:30 pm
#3
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
Call the Mileage Plus Service Center. Using the Automated Account Balance Feature, right after they give you your mileage summary, it tells you how many 500 milers and North American Confirmed Upgrades you have left in your account.
You can compare that number with what you expected to be there.
You can compare that number with what you expected to be there.
Dec 20, 2001 | 12:38 pm
#4
Original Poster
In Memoriam
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by PremEx:
Call the Mileage Plus Service Center... </font>
Call the Mileage Plus Service Center... </font>
Did so and all is well
