Eupgrade summary on UAL.com not working?
Oct 9, 2001 | 7:08 pm
#1
Original Poster
Join Date: Apr 2001
Location: Denver
Programs: UA *G, Delta Silver, HH Diamond, SPG Gold
Posts: 165
Eupgrade summary on UAL.com not working?
I get the following message for the past 5 days:
Sorry, your request can not be processed at this time.
Please resubmit your request later.
Mileage Plus Customer Service: 1-800-421-4655.
Anyone having the same problem?
-Adam
Sorry, your request can not be processed at this time.
Please resubmit your request later.
Mileage Plus Customer Service: 1-800-421-4655.
Anyone having the same problem?
-Adam
Oct 9, 2001 | 7:13 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2001
Programs: DL GM, AA Gold, Hilton Diamond, Bonvoy Plat
Posts: 12,171
Try it from the home page.
ual.com Home > Request Upgrades > login > E-Upgrades Summary
Direct link is here: https://www.ua2go.com/web/eug/jsp/Summary.jsp
ual.com Home > Request Upgrades > login > E-Upgrades Summary
Direct link is here: https://www.ua2go.com/web/eug/jsp/Summary.jsp
Oct 9, 2001 | 7:14 pm
#3
In Memoriam
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
Works for me both from my mileage summary page and from the link above.
Oct 9, 2001 | 7:21 pm
#4
FlyerTalk Evangelist
Join Date: Aug 2001
Programs: DL GM, AA Gold, Hilton Diamond, Bonvoy Plat
Posts: 12,171
It doesn't work from the summary page for me either. It hasn't worked for a while (over 3 weeks)
I figured they laid off most of the people that do their web site coding, so it will be a while before it gets fixed.
I figured they laid off most of the people that do their web site coding, so it will be a while before it gets fixed.
Oct 9, 2001 | 7:36 pm
#5
Suspended
Join Date: Jun 2001
Location: United 1K. Hilton VIP Gold. Starwood Gold.
Posts: 319
Whole bunch of folks in last few days have checked that section of statements and posted to the current Rudi HK49 Q3 thread, and have seen them there, and seen them removed, and no-one has reported a glitch in accessing the data.
Oct 9, 2001 | 7:43 pm
#6
Join Date: Jan 2001
Location: ORD
Programs: AA EXP, HH Diamond
Posts: 376
My ability to access the e-upgrade summary page comes and goes. Also seems to tbe the cause with my HK-49's. First they are there, then gone.
Web support reports they have a technical problem they are working on regarding the inability to access the summary.
Web support reports they have a technical problem they are working on regarding the inability to access the summary.