held itin question
Apr 12, 2009, 5:58 pm
#1
Original Poster
Join Date: Jun 2005
Programs: UA, DL
Posts: 550
held itin question
A few days ago I put an itin on hold on UA.com. As usual it showed up in My Itineraries as an on hold itin (shown separate from all ticketed itins). somehow the itin changed from being shown as on hold to being shown as confirmed and is now not listed separate from my already purchased itins anymore. it is however not ticketed.
the hold should have expired two days ago, yet I can still access the itin and change seats. the thing is I am now contemplating purchasing this itin but I am now within the advance purchase window of the fare I had put on hold. Does anybody have any experience with this? can someone explain what happened here? any guesses/knowledge as to whether I'll still be able to purchase this itin?
the hold should have expired two days ago, yet I can still access the itin and change seats. the thing is I am now contemplating purchasing this itin but I am now within the advance purchase window of the fare I had put on hold. Does anybody have any experience with this? can someone explain what happened here? any guesses/knowledge as to whether I'll still be able to purchase this itin?
Apr 12, 2009, 6:31 pm
#2
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
A few days ago I put an itin on hold on UA.com. As usual it showed up in My Itineraries as an on hold itin (shown separate from all ticketed itins). somehow the itin changed from being shown as on hold to being shown as confirmed and is now not listed separate from my already purchased itins anymore. it is however not ticketed.
the hold should have expired two days ago, yet I can still access the itin and change seats. the thing is I am now contemplating purchasing this itin but I am now within the advance purchase window of the fare I had put on hold. Does anybody have any experience with this? can someone explain what happened here? any guesses/knowledge as to whether I'll still be able to purchase this itin?
the hold should have expired two days ago, yet I can still access the itin and change seats. the thing is I am now contemplating purchasing this itin but I am now within the advance purchase window of the fare I had put on hold. Does anybody have any experience with this? can someone explain what happened here? any guesses/knowledge as to whether I'll still be able to purchase this itin?
Apr 12, 2009, 7:08 pm
#3
Join Date: Nov 2004
Location: Arlington, VA
Programs: UA 1K
Posts: 1,013
I got an incoming phone call (voicemail) from united.com support once regarding one of my held itineraries. The agent said he was in the process of ticketing my reservation, but there was no credit card info.
He was correct -- there was no credit card info -- because I had definitely not requested to purchase the reservation. I never called back, and the held itin disappeared as it was supposed to after the hold expired.
He was correct -- there was no credit card info -- because I had definitely not requested to purchase the reservation. I never called back, and the held itin disappeared as it was supposed to after the hold expired.
Apr 12, 2009, 8:23 pm
#4
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,889
A few days ago I put an itin on hold on UA.com. As usual it showed up in My Itineraries as an on hold itin (shown separate from all ticketed itins). somehow the itin changed from being shown as on hold to being shown as confirmed and is now not listed separate from my already purchased itins anymore. it is however not ticketed.
the hold should have expired two days ago, yet I can still access the itin and change seats. the thing is I am now contemplating purchasing this itin but I am now within the advance purchase window of the fare I had put on hold. Does anybody have any experience with this? can someone explain what happened here? any guesses/knowledge as to whether I'll still be able to purchase this itin?
the hold should have expired two days ago, yet I can still access the itin and change seats. the thing is I am now contemplating purchasing this itin but I am now within the advance purchase window of the fare I had put on hold. Does anybody have any experience with this? can someone explain what happened here? any guesses/knowledge as to whether I'll still be able to purchase this itin?
Apr 12, 2009, 8:35 pm
#5
Join Date: Jul 2005
Location: Portland, Oregon
Programs: Car seems to be the mode of transport these days. I do not miss all the travel
Posts: 237
held itin question
I've had itineraries cancel earlier than they are supposed due to the fact that they cancelled on the Korea time vs the US time .. tech support reinstated them, even if the fare bucket was gone.
Apr 13, 2009, 11:57 am
#6
Original Poster
Join Date: Jun 2005
Programs: UA, DL
Posts: 550
still not sure what or how it happened but i received an email today with the following msg:
now I have two more days to ticket it. the original hold should have expired 3days ago. very strange.
"We were unable to issue your ticket's for reservation no XXXXXX due to Credit card validation issue."