In United, We Trust - Most Common UA Mistruths
Jan 11, 2009, 11:13 pm
#61
Join Date: Jan 2006
Posts: 929
Jan 12, 2009, 11:46 am
#62
Join Date: Sep 2005
Posts: 760
Two of my fav:
"United is pleased to offer worldwide tower to tower communications on Channel 9"
"You must fly with your bags"
"United is pleased to offer worldwide tower to tower communications on Channel 9"
"You must fly with your bags"
Jan 12, 2009, 12:27 pm
#64
Suspended
Join Date: Jul 2004
Posts: 17,769
Its actually not fine for a FA to indicate or announce this because its not in their PA script...or so I've been told...
This is something the decide on their own to announce to an aircraft jammed full of people to either make themselves feel more important than they really are, to state a fact they believe to be true or to detract from the fact that they really are 90% in the hospitality business.
This is something the decide on their own to announce to an aircraft jammed full of people to either make themselves feel more important than they really are, to state a fact they believe to be true or to detract from the fact that they really are 90% in the hospitality business.
Oh, solid United lie: "ps".
Jan 12, 2009, 12:45 pm
#65
Join Date: Jan 2008
Location: Denver, CO
Programs: UA 1K, MR Plat, HH Gold
Posts: 179
I can't believe no one has mentioned it, but I may have missed it... the most famous of all?
"fly the friendly skies"
"fly the friendly skies"
Jan 12, 2009, 1:06 pm
#66
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,909
UA is more expensive than WN and has the highest fares in general.
Jan 12, 2009, 1:23 pm
#67
Join Date: Jul 2005
Location: SAN
Programs: UA 1MM/1K, HH Diamond
Posts: 6,832
Jan 12, 2009, 3:00 pm
#69
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
Posts: 2,884
My personal favorite: "Z fares are not a paid business class fare, they are a kind of economy class ticket that allow you to sit in the business class cabin"
Jan 12, 2009, 3:03 pm
#70
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 26,700
Of course, it isn't zero, as I learned the hard way.
Jan 12, 2009, 4:50 pm
#72
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
Posts: 2,884
Yep, on more than one occasion and the last time with the GS desk in LAX no less! That was memorable. Our original p.s. flight out of JFK was cancelled and we were downgraded to Y on the next and missed our connecting flight to SYD. While sitting at the gate in JFK the agent came on board and pulled two people out of Y, including the guy next to me, saying that there finally could clear two more people on the upgrade list to C. As a GS missing an intl connection UA sent someone to meet the three of us in LAX and I really complained. But the first agent said we would not even get a refund because we only paid for a Y seat and that was what we got. We eventually got a refund but the misinformation out there on Z fares is incredible.
Jan 12, 2009, 5:00 pm
#73
Formerly known as CollegeFlyer
Join Date: Jan 2004
Location: JRA
Programs: UA 1K MM, AA PLT, Hyatt Diamond, Marriott Gold, Hertz 5*
Posts: 6,716
While sitting at the gate in JFK the agent came on board and pulled two people out of Y, including the guy next to me, saying that there finally could clear two more people on the upgrade list to C. As a GS missing an intl connection UA sent someone to meet the three of us in LAX and I really complained. But the first agent said we would not even get a refund because we only paid for a Y seat and that was what we got. We eventually got a refund but the misinformation out there on Z fares is incredible.
IMO you deserve more compensation than just a refund of the fare difference. Aren't there DOT rules providing for a 150% or something refund of the fare difference on an involuntary downgrade? And here, there were even C seats left at the end but the GA gave them to upgraders instead of business-class ticket purchasers!
Jan 13, 2009, 2:35 pm
#74
Join Date: May 2001
Location: Since the BoSox and ChiSox won it, now it is the Cubs turn to take the Series. Go Cubs Go!
Posts: 3,685
Jan 13, 2009, 2:39 pm
#75
Formerly known as CollegeFlyer
Join Date: Jan 2004
Location: JRA
Programs: UA 1K MM, AA PLT, Hyatt Diamond, Marriott Gold, Hertz 5*
Posts: 6,716
I have availed of the 24-hour cancellation policy for two of those three examples, though I'm not saying which two.