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Old Aug 17, 1999 | 2:06 pm
  #1  
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Upgrade certs, COMP

Today's mail brought three identical form letters from UA apologizing for "less than satisfactory service" which required me to call UA Reservations. Each envelop contained "a more tangible expression of our apology," a "Service Check" for a 1,000 mile unrestricted upgrade, any fare, any class, anywhere. Four of these certs, each good for 1,000 mile segments.



Nice piece of mail on a nice summer day. Nice people at UA. Only thing is, I never called Reservations to complain about anything. I may have called to book a ticket or sign up for an upgrade but no complaints from this satisfied UA customer.



It's a nice day, 85 outside, and I'm going to the beach. Cheers
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Old Aug 17, 1999 | 3:03 pm
  #2  
bryan at webflyer
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Uh, Nathan, I believe those certs were intended for me, so if you'll be good enough to forward them...
 
Old Aug 17, 1999 | 3:04 pm
  #3  
 
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no bryan, I think they're mine....
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Old Aug 17, 1999 | 3:41 pm
  #4  
 
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Sorry about the confusion. Obviously the postperson meant to deliver the letter to my place in the city and ended up leaving it in the suburbs.
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Old Aug 17, 1999 | 4:36 pm
  #5  
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Bryan, shadow, bokich: I erred again. Only restriction is that they are non transferable. You guys wouldn't want me to break the rules, would you?
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Old Aug 17, 1999 | 4:38 pm
  #6  
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No one on this board would ever break any airlines FF program rules ... now Rudi's friends are another story ...
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Old Aug 17, 1999 | 5:05 pm
  #7  
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You mean they're made out to Nathan Detroit? Ahh, sit down...you're rockin' the boat.
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Old Aug 17, 1999 | 5:32 pm
  #8  
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nathan: read the small print on the back. the last paragraph says:

... This upgrade coupon is transferable. Other restrictions may apply.
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Old Aug 17, 1999 | 5:50 pm
  #9  
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I don't know Rudi. I've got a 1,000 mile service interuption upgrade that has my name printed on it and on the back it says it is not transferable.
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Old Aug 17, 1999 | 7:53 pm
  #10  
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Join Date: Jul 1999
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Sorry Rudi, mine are like PremEx's. Mine are "Service Checks" and are in my name, my real name, that is, not NDetroit.



But why did I get them? I really didn't do anything. And FOUR of them. Mystery.



I just remembered. It must be because I am a saint - as in St. Vitis (dance) St. Pol champagne).

[This message has been edited by nathan detroit (edited 08-17-1999).]
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