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-   United Mileage Plus (Pre-Merger) (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger-504/)
-   -   Fall 2008 Catering Changes at UA (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/859172-fall-2008-catering-changes-ua.html)

SFO_Runner Aug 19, 2008 9:31 am


Originally Posted by DogHead (Post 10225270)
It will. Not for long though. :rolleyes:

Yes. Long-time UA FT'ers: I forgot to include my typical "anticipated reply to my reply" in my original post. I must be slipping.

Speaking of, I thought *everyone* here was a 1K whose SWUs always cleared and only set foot in Y during those 1K/SWU/Quintuple EQM/SQ-award earning Mileage Runs that they paid $400 for via LAN.com or PL? :p


Originally Posted by as219 (Post 10225361)
I understand the logic of selling meals to Y pax on LST fares. What I simply cannot understand is the logic of selling meals to pax on YBMH fares. Is UA kidding? The person paying many hundreds if not thousands more for their seat will be asked to fork over cash for dinner?!? Does UA really think that all pax in Y are "el cheapos"?

I have to imagine there's some way to include a meal voucher when pax pay substantial sums for Y seats. Otherwise they really are going to stick it to some top-paying customers.

Good point about the voucher, but I'll avoid from making the too-obvious UA IT-related joke about the ability for that information to be successfully passed down the food chain. Bad pun intended.

Of course, I'll make the "UA should offer free meals to everyone in E+ because they're full fare or status customers! But what about those who just ended up in E+ (for free / no status) because E- was already full?" suggestion.


Originally Posted by ORDflyr (Post 10225407)
If too much capacity is the issue. WHY DOESN'T United REDUCE capacity?

UA is reducing capacity. However, UA is not the only player in the industry and overall, domestic air capacity seems to increase on a year over year basis.



Originally Posted by Delta3MM (Post 10225440)
It's a cleaver ploy to get rid of a hub.

All of us will be routing through EWR soon enough. That includes the Boeing 777s that used to have the words United Airlines painted on them as well. :p

Attention Whole Foods: You would make a killing by opening branded airport kiosks / food stands that sold boxed meals. People love that place.

swajames Aug 19, 2008 9:32 am


Originally Posted by jfhscott (Post 10225118)

...It is a very costly way to feed people and the contraints of a galley tend to result in a pretty poor product....

...I'd truly rather have a full, enjoyable, meal at the airport and forego the airline slop altogether, if it ends up reflected in ticket prices (which I presume it does in some way, shape, or form)...

Other airlines manage to produce more than acceptable catering within the same constraints. And prices certainly won't be reducing as a consequence of these changes. So, once again, we're being asked to pay the same or more to get less.

Truly an appalling example of nickeling and diming at its finest.

ryan182 Aug 19, 2008 9:34 am


Originally Posted by channa (Post 10225537)
Why? It says they're "Offering Two-Class Service on North America Three-Class Airplanes."

What if they're doing like AA and selling C and Y as Y, and you'd get the C seat for free? In that case, I'm fine with BOB in the business cabin (sold as United Economy). Then if you want to upgrade, you can upgrade to F.

If this is what they're doing, this could be a win.

Clearly this items needs a lot more clarification as to how it's going to play out.

I *think* you may be right, but it seems the person who wrote the memo was either trying to be cryptic or was just an idiot so who knows. That said IF they are selling Y/F on 3 class planes and elites get to just choose C seats like they were E+ (or I guess E++++) then we could upgrade to 3-cabin F that wouldn't be too bad. They had best get rid of all the C/D/Z buckets on the continuing intl flight numbers though so intl-C fares end up in F, could you imagine paying 20K+ for say SYD-LAX-IAD only to find out that from LAX-IAD you have to pay for a meal.

The rest of this is a joke.

JohnnyJet Aug 19, 2008 9:37 am

Whats weird is that I checked out one of the United F/A BB's, which I still belong to and there's not even a peep about this...which is highly unusual. Normally something like this would have people flaming the company, but nothing...could it, in fact, be a hoax?

milepig Aug 19, 2008 9:43 am

That's it. AAmerican here I come.

Its not as much the meal - let's be frank, they suck - as what this change indicates about the attitude of UA.

ajax Aug 19, 2008 9:45 am


Originally Posted by Unimatrix One (Post 10224555)
And why do airlines keep saying that these changes are "in response to customer feedback"? For God's sake, give us a break! No one believes that! We know they want/need to cut service, there's no need to lie about the reasons!

It's really an insult to their customers' intelligence.

They might as well say "For your convenience." It's just as insulting but at least it has that "personal edge".

as219 Aug 19, 2008 9:45 am


Originally Posted by JohnnyJet (Post 10225633)
Whats weird is that I checked out one of the United F/A BB's, which I still belong to and there's not even a peep about this...which is highly unusual. Normally something like this would have people flaming the company, but nothing...could it, in fact, be a hoax?

Et tu, Airliners.net! :p

cbender Aug 19, 2008 9:46 am


Originally Posted by as219 (Post 10225567)
Ok, so the value has dropped... But don't pretend that an int'l C seat is the same as E+.

I would gladly take the former without food over the latter with. Heck, I'd rather have the former without food than 2-class F with food.


Sure, the C seat is better than the E+ seat. But on a 5 hour transcon, I'd argue that there is little time for the difference to really matter. Even more so on the 3-4 hour 3 class. I can still work in the E+ seat, and the 4 hours of sleep I get on the LAX-IAD redeye is not substantially improved by the C seat.

The food benefit is entirely a convenience, one that I'm willing to pay slightly for (e.g. in upgrades or miles, which used this way have some small value). I really like not having to eat in the airport during a layover following a transcon. And greasy fast food kind of makes me sick. To me the BOB is little different that bringing a granola bar and an apple from home, and I don't need to upgrade for that privilege.

I'm not saying that E+ is equivalent to C, just that the differences are now very slight for flights less than ~6 hours.

ajax Aug 19, 2008 9:46 am


Originally Posted by JohnnyJet (Post 10225633)
Whats weird is that I checked out one of the United F/A BB's, which I still belong to and there's not even a peep about this...which is highly unusual. Normally something like this would have people flaming the company, but nothing...could it, in fact, be a hoax?

Ooooooh. Maybe it is, actually. Good idea.

Interesting if this is supposed to be introduced in two weeks yet no FAs know about it.

FAs out there - have you heard about this?

FightingIlliniUAL Aug 19, 2008 9:47 am


Originally Posted by JohnnyJet (Post 10225633)
Whats weird is that I checked out one of the United F/A BB's, which I still belong to and there's not even a peep about this...which is highly unusual. Normally something like this would have people flaming the company, but nothing...could it, in fact, be a hoax?

My original thought as I could this typo:

Cost reduction and revenue generating opportunities continue to be the
focus of every division throughout the company. In the wake of high fuel
prices and a challenging economic environment, we must continue to examine
every aspect of our business and find new ways to improve our day-today
operations through efficiencies that still meet our customers' expectations.
And we can expect this will continue to drive changes to the way we
do business.

blort Aug 19, 2008 9:48 am


Originally Posted by JohnnyJet (Post 10225633)
Whats weird is that I checked out one of the United F/A BB's, which I still belong to and there's not even a peep about this...which is highly unusual. Normally something like this would have people flaming the company, but nothing...could it, in fact, be a hoax?

It's not a hoax. My p.s. breakfast flights went from "Breakfast, Snack" to "Breakfast" in My Itineraries.

The e-mail confirmations from just last week say "Breakfast, Snack."

jcs17 Aug 19, 2008 9:49 am

As much as it pains me to say it, I won't fly UA internationally again. UA was always at the top of my list when I had to take a US airline abroad. From now on I think I'll stick to CO or NW. I'm sure Continental is salivating at this idiocy.

FightingIlliniUAL Aug 19, 2008 9:50 am


Originally Posted by jcs17 (Post 10225719)
I'm sure Continental is salivating at this idiocy.

Are you sure that other US based airlines are not salivating at the potential cost savings and revenue stream if they match?

as219 Aug 19, 2008 9:51 am


Originally Posted by blort (Post 10225711)
It's not a hoax. My p.s. breakfast flights went from "Breakfast, Snack" to "Breakfast" in My Itineraries.

The e-mail confirmations from just last week say "Breakfast, Snack."

You know, that's funny, because I recently noticed a related change -- Business1 flights, instead of saying Dinner/Lunch/Breakfast now just say "Snack." I assumed this was regular "My Itineraries" nonsense, but maybe this portends something else as well... :(

DogHead Aug 19, 2008 9:51 am

[QUOTE=CO FF;10225542 ... So, even with these cuts, PS C still equals AA J ... [/QUOTE]

I think you're missing the point.
The whole idea behind PS was to raise above domestic competitors and bring international standards on board (seats, entertainment, catering) and on the ground (lounges).


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