FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   United Mileage Plus (Pre-Merger) (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger-504/)
-   -   Fall 2008 Catering Changes at UA (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/859172-fall-2008-catering-changes-ua.html)

boolean64 Aug 19, 2008 12:32 pm


Originally Posted by uastarflyer (Post 10226265)
I remain 100% UA due to MP, E+, and price. It continues to win on all counts v. LH and SQ (my primary alternative options) abroad, and obviously pwns US domestic.


Bingo!!! If choosing between E+, better protection for IRROPs, and 100% RDM vs. 31"-32" pitch with a hot (albeit mediocre) meal and free booze, it's a no brainer that I want the extra leg room...especially for a long-haul flight. I can bring a snack (or even do the BOB) and have dinner beforehand. And while everyone complains about $6 for a drink, that's just as much as paying for a drink at a bar in a lot of cities.

Sure many people will be disappointed with the lack of food, but many people will stay with United because they value something else more than food.

As for the domestic C service, either there will be enough people who value the seat enough to use upgrade instruments or there will be lots of op-ups. And United will either be OK with doing lots of Op-ups (they have no additional cost to United) or they will decide they are losing too much money by way of upgrade instruments and C fares and change their minds. But frankly, the idea of more op-ups combined with cost savings doesn't sound like a horrible outcome for United.

climmy Aug 19, 2008 12:35 pm

There is no doubt that most seats in C (and F on 3-class) are filled with upgrades. NO DOUBT.

I took 871 SFO-IAD in F last week. I was the only one in F when I checked in 2 hours prior to departure. It ended up being booked 9 of 10. I guess I can see why UA doesn't want to cater for it.

I'm definately left wondering, though, about getting an ECO meal for my paid C flights SFO-IAD-SFO that I do regularly. I'm paying for C anyway. I think I'll reconsider paying $600 extra over VX to stay with UA.

VX has a better seat, RED, real food and costs $600 less. Yup. Just convinced myself.

why fly Aug 19, 2008 12:35 pm

This is a really dumb move, however expect other airlines to follow in NA.

cgruber Aug 19, 2008 12:37 pm

Just got off the phone with the 1K desk. They said that the changes to BOB in Y were being discussed, but were not 100% yet. The changes to the C product (free BOB), were probably not going to happen, but admitted that they were being talked about.

I told the agent not to complete the purchase of my BOS-LHR flight until we knew more information, and please pass along STRONG objections to whomever makes those decisions. My thought is that an itinerary not purchased makes a louder statement than just whining....

BOSdave Aug 19, 2008 12:38 pm

Could it be that UA is sending this memo to employees before an official announcement so that they can gauge the outrage level? If it seems like outrage is too high, maybe they will pull back.

NYC1K Aug 19, 2008 12:43 pm


Originally Posted by Platinum A332 (Post 10224991)
You know when a legacy full-service airline is in a mess, when they charge food in their "premium service" Business class cabin. When will UA start charging for lavatory use, oxygen use, surcharge for sitting on a seat.....UA is an absolute joke. If they go under, it won't be a loss to the US Market, especially with these ridiculous changes. AA can fill the gap in ORD and LAX, F9 can fill the gap in DEN, and I am sure other airlines will willingly fill the gaps of SFO and IAD.

Well Done United - you make Sudan Airways look luxurious

Easy, Easy. Sudan Airways has lie flat seat in coach and serve hot meals on all flights....especially the Sudan to River Nile flights.

:D:D

cstead Aug 19, 2008 12:44 pm


Originally Posted by blort (Post 10225353)
I bought my last roundtrip in Z instead of D since they announced the cuts to p.s. F. The Z fare was $3225. Let's say UA bumped the fare to $3275 but kept the second snack. Would anybody suddenly say "whoa, I'm not paying that much!" and walk away?

I'm just wondering how UA can continue to compete against AA in the JFK transcon market when AA has cheaper fares at the equivalent restriction levels in J and F (some by a few bucks, some by a few hundred) and isn't undergoing service "enhancements".

as219 Aug 19, 2008 12:48 pm


Originally Posted by cgruber (Post 10226825)
Just got off the phone with the 1K desk. They said that the changes to BOB in Y were being discussed, but were not 100% yet. The changes to the C product (free BOB), were probably not going to happen, but admitted that they were being talked about.

I told the agent not to complete the purchase of my BOS-LHR flight until we knew more information, and please pass along STRONG objections to whomever makes those decisions. My thought is that an itinerary not purchased makes a louder statement than just whining....

This just in: The people at the 1K desk have no idea what they're talking about. Trust me, they'll be the last to know. You'll read about it in The New York Times before the 1K desk will have a clue. :rolleyes:

cstead Aug 19, 2008 12:48 pm


Originally Posted by bdemaria (Post 10226076)
Which AA transcons do you take? SFO/LAX to JFK - the Lunch has the sundae and the redeyes indeed have food service.

and warm nuts!!!!!

Clarkcc1 Aug 19, 2008 12:52 pm


Originally Posted by cstead (Post 10226861)
I'm just wondering how UA can continue to compete against AA in the JFK transcon market when AA has cheaper fares at the equivalent restriction levels in J and F (some by a few bucks, some by a few hundred) and isn't undergoing service "enhancements".

Well, for one detail, AA hasn't had a full-snack service on breakfast flights for who knows how long? It is one main reason I book UA. With that gone, the only differentiator is row 9 on the ps 757s :mad:

Whenever I take morning transcons that don't serve a snack before landing I am STARVING when I reach my destination. I was peeved as hell when UA dropped the snack before landing in F/C on the rest of their transcons a couple years ago. It used to be served on IAD/BOS/NYC(maybe others?)-LAX/SFO, then scaled back to only p.s. flights.

It is truly moronic to sacrifice your 'cash cow' p.s. flights. Like others have said this seems like Pan-Am "hey let's sell our only profitable routes!"

Beginning of the end if they go through with this. Nice knowing you UA!

United737522 Aug 19, 2008 12:53 pm

O my gawsh! What a bunch of drama queens. 'Ohhhh... the end is near!!!' 'US will survive over UA!' "Oh, I think WN is way better than UA because of this!' 'I'll never fly UA again!' 'I'm canceling my UA credit cards and complaining to a Chase rep in India who could care less!' 'I'm burning all my UA miles!'

Ok, everybody... take a deep breath in..... release.....

Now, let's take a rational look at this.

1. Does anyone see any airlines making money? Anyone....?

2. Does anyone think it is a smart thing to continue operating under a business plan that was designed to work under $80/barrel oil, when the current oil price is still $113? Anyone...?

3. Can you all explain to me why it would be smart for UA to be an all-inclusive airline in a market that is over-saturated with competition driven by pricing as opposed to amenities?

ryan182 Aug 19, 2008 12:54 pm


Originally Posted by climmy (Post 10226807)
There is no doubt that most seats in C (and F on 3-class) are filled with upgrades. NO DOUBT.

I took 871 SFO-IAD in F last week. I was the only one in F when I checked in 2 hours prior to departure. It ended up being booked 9 of 10. I guess I can see why UA doesn't want to cater for it.

I'm definately left wondering, though, about getting an ECO meal for my paid C flights SFO-IAD-SFO that I do regularly. I'm paying for C anyway. I think I'll reconsider paying $600 extra over VX to stay with UA.

VX has a better seat, RED, real food and costs $600 less. Yup. Just convinced myself.

Unless that C fare becomes a F/A fare and you're getting 3-cabin F seat

NYC1K Aug 19, 2008 12:54 pm


Originally Posted by dcmike (Post 10225982)
I just wrote UA and told them if they do this I am gone. One questions no one seems to have addressed here - why IAD and only IAD? Is the TATL $$$ out of IAD that much less than ORD?

IAD is UA's hub so no competition. Whereas ORD, gees where should I start...... AA, BA, LH, e.t.c.

UA cannot implement this in ORD because AA will cream (oh what a juicy term) them.

UnitedSkies Aug 19, 2008 12:57 pm


Originally Posted by stupidhead (Post 10225906)
While United continues to bleed red ink, this 19 year old who has A LOT of flying ahead of him will continue giving his money to foreign carriers and jetBlue and Continental*.

*Once they're officially in the Star Alliance

The same JetBlue that has no free meals and no first class?

Axey Aug 19, 2008 12:59 pm


Originally Posted by United737522 (Post 10226928)
1. Does anyone see any airlines making money? Anyone....?

Yes. Plenty of them.


2. Does anyone think it is a smart thing to continue operating under a business plan that was designed to work under $80/barrel oil, when the current oil price is still $113? Anyone...?
By that logic, United should cease flying since it's not profitable anyway.


3. Can you all explain to me why it would be smart for UA to be an all-inclusive airline in a market that is over-saturated with competition driven by pricing as opposed to amenities?
Transatlantic is oversaturated? Really?


All times are GMT -6. The time now is 5:49 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.