Community
Wiki Posts
Search

Delayed Bag Question

 
Thread Tools
 
Search this Thread
 
Old Jul 3, 2008 | 5:00 pm
  #1  
Original Poster
15 Years on Site
 
Join Date: Dec 2005
Location: Tel Aviv, Israel
Programs: DL 360 | LY - Top Platinum | UA - Premier Gold
Posts: 514
Delayed Bag Question

Hoping for a quick answer to a 3 questions... I should already know the answer, but I don't (Background provided)...

Background:
Checked 1 bag for a flight from BWI - ORD.... (We were in F)

Flight departed BWI at 9:15 AM and arrived in ORD approx 10:00 AM

Bag did not arrive with us

Agent advised that bag was re-routed from BWI - DEN - ORD and arriving in ORD at 3:46pm...

Bag arrived in Chicago at approx. 3:45pm but due to "operational" delays in ORD, they can't guarantee delivery to my hotel until midnight or later....

3 Quick Questions:
1. Does United Owes us any Compensation for purchases of necessities due to a 12+ hour wait for the bag?
2. Is there anything that can be done to expedite the delivery from the airport to the hotel?
3. Is there a direct telephone number to ORD Baggage Services so I can avoid calling India?

Thanks!!!
joshua-bwi is offline  
Old Jul 3, 2008 | 5:08 pm
  #2  
20 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Apr 2005
Location: MBS/FNT/LAN
Programs: UA 1K, HH Gold, Mariott Gold
Posts: 9,696
Originally Posted by joshua-bwi
1. Does United Owes us any Compensation for purchases of necessities due to a 12+ hour wait for the bag?
2. Is there anything that can be done to expedite the delivery from the airport to the hotel?
3. Is there a direct telephone number to ORD Baggage Services so I can avoid calling India?
1. maybe.... if overnight, save your receipts and you might get a partial re-imbursement. Also, if you are still at ORD, go to where you filled the claim, ask for a stranded traveler kit (shampoo, razor, etc).
2. nope
3. not that I am aware of.
jhayes_1780 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.