Is it really possible to use E-Certs?
Nov 14, 2006 | 4:46 pm
#16
Join Date: Nov 2005
Location: DTW and ORD
Posts: 667
Originally Posted by gfowler-ord-1k
Tried on both, same results. Web support had also same results using their account.
Nov 14, 2006 | 4:49 pm
#17
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Originally Posted by DetroitFlyer
Which SilverWings E-Cert was this?
Nov 14, 2006 | 4:53 pm
#18
Join Date: Nov 2005
Location: DTW and ORD
Posts: 667
Originally Posted by gfowler-ord-1k
They were two $75 off E-certs - part of $300 you get with membership.
Nov 14, 2006 | 5:03 pm
#19
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Originally Posted by DetroitFlyer
The error message was that it had expired, or did it say your travel dates were incorrect?
Nov 14, 2006 | 5:31 pm
#20
Join Date: Nov 2005
Location: DTW and ORD
Posts: 667
Originally Posted by gfowler-ord-1k
ual.bomb and beta.bomb had slightly different error messages but were something like "your travel dates were incorrect". The da bomb web support looked up the E-cert in their database and said it showed the expiration date as Sep. 30, 2006. Whereas the SilverWings agent was able to book it.
Nov 14, 2006 | 5:42 pm
#21
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Originally Posted by DetroitFlyer
What were your travel dates? What did the e-mail that accompanied the e-cert number say with regard to permitted travel dates?
Terms and Conditions
Booking period: September 30, 2006 through December 31, 2006
Travel period: October 1, 2006 through December 31, 2007
Valid Carrier: This discount may be applied to United, United Express or Ted (United) operated flights but not to flights operated by other airlines (such as United Marketed codeshare and Star Alliance flights).
Valid Routing: To take advantage of this discount you must begin your travel in the 50 United States, Puerto Rico, U.S. Virgin Islands or Canada and fly to a destination within the 50 United States, Puerto Rico, the U.S. Virgin Islands or Canada.
Purchase Requirements: Tickets can be purchased from September 15, 2006 through December 31, 2006 for travel commencing on or after October 1, 2006 and ending on or before December 31, 2007.
Allowable Fares: This discount may be used on United Economy (Y/B/M/E/U/H/Q/V/W/S/T) booking classes. The fare purchased must be greater than the value of the certificate you are redeeming.
However the Silverwings T&C stateBooking period: September 30, 2006 through December 31, 2006
Travel period: October 1, 2006 through December 31, 2007
Valid Carrier: This discount may be applied to United, United Express or Ted (United) operated flights but not to flights operated by other airlines (such as United Marketed codeshare and Star Alliance flights).
Valid Routing: To take advantage of this discount you must begin your travel in the 50 United States, Puerto Rico, U.S. Virgin Islands or Canada and fly to a destination within the 50 United States, Puerto Rico, the U.S. Virgin Islands or Canada.
Purchase Requirements: Tickets can be purchased from September 15, 2006 through December 31, 2006 for travel commencing on or after October 1, 2006 and ending on or before December 31, 2007.
Allowable Fares: This discount may be used on United Economy (Y/B/M/E/U/H/Q/V/W/S/T) booking classes. The fare purchased must be greater than the value of the certificate you are redeeming.
5. Allowable Fares: This discount may be used on United Economy (Y, B, M, E, U, H, Q, V, W, S, T, L)
but the E-cert was rejected even before selecting a flight/fare bases. L was left off the E-cert email. But the SilverWings agent was able to book an L so I assume the email is wrong.
Last edited by gfowler-ord-1k; Nov 14, 2006 at 6:00 pm
Nov 14, 2006 | 5:46 pm
#22
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Originally Posted by DetroitFlyer
The error message was that it had expired, or did it say your travel dates were incorrect?
beta
We were unable to validate the promotion code or certificate number you entered. Please revise your entry.
ual.comThe certificate number or promotion code provided is not valid for booking on this date.
Nov 14, 2006 | 7:01 pm
#23
Original Poster
Join Date: May 2006
Posts: 7,541
I have a $205 trip on hold...UA websupport cant help becuz I called in the tix...now ua.bomb asks for $285 in S class instead of L...GRR
Nov 14, 2006 | 7:12 pm
#24
Join Date: Nov 2005
Location: DTW and ORD
Posts: 667
Originally Posted by usa18dca
I have a $205 trip on hold...UA websupport cant help becuz I called in the tix...now ua.bomb asks for $285 in S class instead of L...GRR
Nov 14, 2006 | 7:30 pm
#25
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Originally Posted by usa18dca
I have a $205 trip on hold...UA websupport cant help becuz I called in the tix...now ua.bomb asks for $285 in S class instead of L...GRR