retroactive credit for new account
Aug 28, 2006, 1:49 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2003
Posts: 11,377
retroactive credit for new account
A friend of mine just made a very long trip on United without crediting it to an FF account. I'm trying to educate her about frequent flyer programs, and I'm trying to find a way for her to get miles for her trip (ca. 10K EQMs one way). United's website seems to indicate that retro credit can only apply for flights after the enrollment date, while US's site allows for 6 months prior to enrollment credit--but only for US/HP flights.
Are there any *A programs that will allow a new member sign-up to get retro credit for UA flights taken ca. three weeks ago?
Are there any *A programs that will allow a new member sign-up to get retro credit for UA flights taken ca. three weeks ago?
Aug 28, 2006, 2:14 pm
#2
Join Date: Jan 2006
Location: Los Angeles
Programs: UA, AA
Posts: 4,039
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/hspr-H102; Blazer/4.0) 16;320x320)
I believe MP does give a small grace period for new MP members to join and receive MP credit but it is certainly not as long as 3 weeks.
I believe MP does give a small grace period for new MP members to join and receive MP credit but it is certainly not as long as 3 weeks.
Aug 28, 2006, 2:20 pm
#3
Join Date: Apr 2003
Location: BOS and vicinity
Programs: Former UA 1P
Posts: 3,725
When I joined MP a few years ago (less than 10), I seem to recall getting retroactive credit through the automated phone system for a trip taken about 6 weeks before I joined. I also remember being annoyed that I could not get retroactive credit for a trip I had taken 11 months prior. So the cutoff must have been somewhere in between.
If your friend still has the BPs for one of the flights on the missing trip (which have the 016 ticket number), trying the automated missing-mileage credit system is definately worth the effort for 10K+ eqms.
If your friend still has the BPs for one of the flights on the missing trip (which have the 016 ticket number), trying the automated missing-mileage credit system is definately worth the effort for 10K+ eqms.
Aug 28, 2006, 2:25 pm
#4
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2003
Posts: 11,377
Yeah, we'll give it a whirl. Worst case scenario, she now has an MP account to use for future trips!
Aug 28, 2006, 2:56 pm
#5
Join Date: May 2005
Posts: 2,894
My first ever mileage credit was a retroactive credit where I enrolled to MP few weeks after my first flight (BOS-SFO-ICN-SFO-BOS). I believe I had about 5 weeks between that flight and signing up for MP. The flight credited into my account in less than 3 days.
Aug 28, 2006, 3:55 pm
#6
Join Date: Dec 2000
Location: SFO
Programs: UA 1K,SPG Plat,
Posts: 1,091
I just got someone here at the office to sign up, and the UA rep told me that "anything in the last 6 months" was able to be applied.
Personally, I thought it was only 45 days, and we all know how agents are prone to making things up, but maybe it just depends on who you get on the phone with.
Personally, I thought it was only 45 days, and we all know how agents are prone to making things up, but maybe it just depends on who you get on the phone with.
Aug 28, 2006, 6:59 pm
#7
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2003
Posts: 11,377
Thanks for the personal experiences. It seems like my friend has a good shot, and certainly nothing to lose for trying.
May 5, 2010, 10:07 pm
#8
Join Date: May 2010
Posts: 2
Trying to get retroactive miles when I didn't have UA MP account
Hello All,
I have a UA MP account that I opened relatively recently.
Within 1 year I flew 1 long international run on UA but didn't have a UA MP account then. I attempted to request credit through the website but it said something like "you didn't have an account during that time, can't get the miles"
Right now, I have all the original boarding passes, tickets, etc. from that trip.
Any options right now to get the mileage credit?
Sorry if this has been rehashed in the past, but I read back 2 years and didn't see it.
Thanks,
f
I have a UA MP account that I opened relatively recently.
Within 1 year I flew 1 long international run on UA but didn't have a UA MP account then. I attempted to request credit through the website but it said something like "you didn't have an account during that time, can't get the miles"
Right now, I have all the original boarding passes, tickets, etc. from that trip.
Any options right now to get the mileage credit?
Sorry if this has been rehashed in the past, but I read back 2 years and didn't see it.
Thanks,
f
May 5, 2010, 10:09 pm
#9
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,990
Welcome to FT!, garlicknots
UA may get retro credit for new accounts 30 days (and have heard of 60 days) but 1 year -- very doubtful
an old thread
http://www.flyertalk.com/forum/unite...w-account.html
UA may get retro credit for new accounts 30 days (and have heard of 60 days) but 1 year -- very doubtful
an old thread
http://www.flyertalk.com/forum/unite...w-account.html
May 12, 2010, 9:09 pm
#10
Join Date: May 2010
Posts: 2
From UMP CSR:
Hello Mr. Reyaz,
Thank you for your e-mail.
When you open a new Mileage Plus account, you can receive credit for any
flights that you flew up to 120 days prior to your enrollment date.
Since your flight was taken in August 2009 it not eligible for credit.
To ensure that future flights are credited to your account, be sure to
add your Mileage Plus account number at the time you make your
reservation and at check-in.
I appreciate you taking the time to contact me.
XXXX XXXX
Hello Mr. Reyaz,
Thank you for your e-mail.
When you open a new Mileage Plus account, you can receive credit for any
flights that you flew up to 120 days prior to your enrollment date.
Since your flight was taken in August 2009 it not eligible for credit.
To ensure that future flights are credited to your account, be sure to
add your Mileage Plus account number at the time you make your
reservation and at check-in.
I appreciate you taking the time to contact me.
XXXX XXXX
Last edited by iluv2fly; May 13, 2010 at 2:57 am Reason: per policy
Oct 9, 2010, 12:34 am
#11
Join Date: Apr 2010
Location: Denver, CO
Programs: UA MP Club (no status)
Posts: 152
*weeps*
Just a whine. Flew NRT-SIN-NRT in March, and just signed up for Mileage Plus today. I put the information into the retrocredit form only to be presented with the following message:
I know it's my fault that I didn't sign up for Mileage Plus in March, but waaaah, that's 6,500 miles I can't claim! 
Moral of the story: SIGN UP EARLY.
*goes away to sulk in a corner*
The flight segment requested was flown prior to your enrollment in Mileage Plus and is not eligible for credit.
Moral of the story: SIGN UP EARLY.
*goes away to sulk in a corner*
Oct 9, 2010, 12:48 am
#12
Join Date: May 2005
Location: SJC
Programs: UA MM, AA EXP, VS (silver-for-life revoked), DL, WN, AS, Hilton diamond, Marriott gold
Posts: 388
I feel your pain. I flew SFO-BOS-SFO in 1995 crediting to no program at all, then filled out MP application literally at the gate while boarding SFO-LHR in Jan 1996.
May you earn enough miles/status that you never miss that one trip.
May you earn enough miles/status that you never miss that one trip.
Oct 9, 2010, 12:57 am
#13
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,143
Just a whine. Flew NRT-SIN-NRT in March, and just signed up for Mileage Plus today. I put the information into the retrocredit form only to be presented with the following message:
I know it's my fault that I didn't sign up for Mileage Plus in March, but waaaah, that's 6,500 miles I can't claim!
Moral of the story: SIGN UP EARLY.
*goes away to sulk in a corner*
I know it's my fault that I didn't sign up for Mileage Plus in March, but waaaah, that's 6,500 miles I can't claim!
Moral of the story: SIGN UP EARLY.
*goes away to sulk in a corner*
LAX
Oct 9, 2010, 5:53 am
#14
Join Date: Apr 2010
Location: Denver, CO
Programs: UA MP Club (no status)
Posts: 152