United Airlines Forum Glossary

 
Old Feb 25, 2006, 11:11 pm
  #1  
btr
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Join Date: Aug 2004
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United Airlines Forum Glossary

Glossary Version 15
Updated 21-Nov-2009

Some terms appear here without definition, and some may be incomplete or incorrect.
This provides an opportunity for, you, the gentle reader, to provide feedback to me by PM (private message) or by posting to this thread.
I will incorporate all such feedback as my time permits.

Frequent Flier Terms:
  • BIS: Butt in seat miles (miles actually flown). Generally used to determine thresholds for awarding upgrade instruments.
  • EQM: Elite Qualifying Miles - Miles that count toward qualifying for status in the MP program. Some EQMs are redeemable for award travel, and some do not.
  • DEQM: Double Elite Qualifying Miles - A UA promotion where double the usual number of EQMs are awarded.
  • EQS: Elite Qualifying Segments - Segments that count toward qualifying for status in the MP program
  • DEQS: Elite Qualifying Segments - A UA promotion where double the usual number of EQSs are awarded.
  • MP: Mileage Plus - United's name for their frequent flyer program
  • MR: Mileage run - A trip taken for no other purpose than to accrue miles (or segments) to attain or retain status. An avocation seemingly peculiar to FTers.
  • RDM: Redeemable miles - Miles that count toward award tickets and upgrades. Generally used to indicate that they do not count toward status qualification.

Mileage Plus Status levels and terms in generally ascending order:
  • GM: General Member - No status. Just collects small amounts of miles (by FT standards, of course)
  • 3P: Premier Associate - Generally awarded by higher-status MP members as a result of a promotion by UA
  • 2P: Premier - 25000 miles or 30 segments in a calendar year
  • 1P: Premier Executive - 50,000 miles or 60 segments in a calendar year
  • 1K: Premier Exec 100,000 Mile Fliers - 100,000 miles or 100 segments in a calendar year
  • 2K, 3K, etc.: A less formal term to indicate those that have received 200,000 or 300,000 EQM in a year or 200 or 300 EQS in a year.
  • MM: Million Mile Fliers- Not a bona-fide status level. Folks who fly 1,000,000 BIS miles are given permanent 1P status without need to qualify.
  • UGS, GS: United Global Services - Nota bona-fide status level and by invitation only. Likely based on money spent or influence over spending money on UA.
  • GP: Global Services Premier Exec who has also qualified for 1P status
  • GK: Global Services 1K - A UGS member who has also qualified for 1K status
  • -lite: An MP member that obtains a status level through promotions
  • Status Match: Sometimes UA will grant status based on status in a competitor's frequent flier program. Sometimes this will be accompanied by a challenge (OK here it is, but you've gotta fly X miles by some date to keep it). The point is to recruit new customers. Generally, UA will not poach on members of other Star Alliance frequent flier programs.

Ticketing And Seating Classes:
  • Generic Class/Cabin Codes
    • P: A reference to First Class on PS Flights
    • F: A reference to First Class
    • C: A reference to Business Class
    • Y: A reference to Economy Class
    • E: A reference to Economy Class
    • E-: A reference to Economy Class - exclusive of the Economy Plus (sub)section.
    • E+: A reference to that portion of Economy Class called Economy Plus. A little roomier and at the front of Y.
  • Two-letter Class Code Cross Reference
    • NC: See I
    • NF: See X
    • NY: See E
    • XC: See O
    • XF: See R
    • XY: See N
  • Ticketing Classes
    • A: Discounted Fare First Class. Round The World First is booked in this class.
    • B: Almost Full Fare Economy with minimal restrictions - also used Star RTW
    • C: Full Fare Unrestricted Business Class
    • D: Discounted Fare Business - used also on all "Business" Class Star RTW fares
    • E: 'Ted' and some low web/discount fares from early 2005. (Was 1K coach award to early 2004. Also known as 'NY' class)
    • F: Full Fare Unrestricted First Class
    • G: Travel Industry Economy Class fares
    • H: Higher level Economy Class with few restrictions. Some "RTW" coach is H
    • I: Business Class UPGRADE AWARD from Economy (Better known as 'NC' class)
    • K: Seasonal Economy Promotional Fares/Reduced Fare Gov't contract etc
    • L: Discount Fare Economy with a lot of restrictions
    • M: Almost Full Fare Economy with few restrictions
    • N: Economy Class AWARD TICKET -- free ticket using miles (Better known as 'XY' class)
    • O: Business Class AWARD TICKET -- free ticket using miles (Better known as 'XC' class)
    • P: Premium USA Transcon First Class on 3 classers
    • Q: Discount Economy with moderate restrictions. (Bereavement tix are in Q)
    • R: First Class AWARD TICKET -- free ticket using miles (Better known as 'XF' class)
    • S: Real Lowball Economy with lot of restrictions. Not always mile earning
    • T: Heavy discount Fare Economy - often with a lot of restrictions
    • U: Showed up Nov/03 as booking class for "TED" also in mid 2005 a high level mainline class!
    • V: Discount Fare Economy often with a lot of restrictions
    • W: Discount Fare Economy often with many restrictions
    • X: First Class UPGRADE AWARD from paid Business (Better known as 'NF')
    • Y: Full Fare unrestricted Economy class
    • Z: Deeply discounted Business Class, available on some international and domestic (ps) flights. Note that Z class fares are generally NOT upgradeable to F/P with any instrument (miles, 500-milers, SWUs or CR-1s)
  • Other Codes
    • Q-up: Discounted "A" fare
    • Y-up: Another discounted F booking code

PNR Status Terms (not United specific):
  • BK - Holds confirmed teletype. Sent only if canceled.
  • BL - Holds waitlist teletype. Sent only if canceled.
  • DS - Deferred segment, open segment. No message sent.
  • GK - Holds confirmed. No teletype sent.
  • GL - Holds waitlist. No teletype sent.
  • HK - Holds confirmed.
  • HL - Holds waitlist.
  • HN - Have need on request.
  • HS - Sold.
  • HX - Cancelled.
  • IK - Infant confirmed.
  • IN - If not holding, need. Passenger may already be holding space. Check for dupe reservation.
  • IS - If not holding, sold. Passenger may already be holding. Check for dupe reservation.
  • KK - Now confirmed
  • KL - Confirming from waitlist.
  • LL - Add to waitlist.
  • NA - Need the segment specified or alternate segment immediately following confirmed segment.
  • NN - Need.
  • NO - No action taken.
  • OX - Holds confirmed as alternate. Cancel only if requested segment is available.
  • PN - Pending need, request sent.
  • PD - Priority waitlist.
  • RR - Reconfirmed.
  • SS - Sell.
  • TK - Schedule change for confirmed segment.
  • TL - Schedule change for waitlisted segment.
  • TN - Schedule change for requested segment.
  • UC - Unable to accept, waitlist, cancel and request alternate flight. Passenger is not confirmed and is not waitlisted.
  • UN - Unable to confirm or waitlist request. Flight not operating.
  • US - Unable to sell. Have waitlisted.
  • UU - Unable. Have waitlisted.
  • XK - Cancel segment. No teletype sent.
  • XX - Cancel confirmed/requested.

PNR Status Terms (United Specific):
  • PA - Priority Waitlist (for a segment confirmed in economy but waitlist for an upgrade)
  • PB - Priority B (Waitlist)
  • SC - Confirmed, for Schedule Change
  • WK - (K)Cancelled, for a city pair segment where the flight number changed
  • WL - Waitlist

Upgrade Terms:
  • SWU: System Wide Upgrade - an instrument that allows (more or less) the upgrade of an entire day's itinerary as long as it doesn't backtrack. Most useful for international travel.
  • CR1: Confirmed Region 1 Upgrade - allows for confirmation of upgrade in advance of the 48-100 hour time window of any flight segment within Region 1. Most useful for (US) domestic travel.
  • 500-miler: Upgrades 500 miles of a segment. You must have enough to cover the entire segment. You get 50 miles of leeway.
  • MUA: Mileage Upgrade Award (an upgrade award using miles)
  • PA: The Priority A waitlist. Officially for folks using upgrade certificates (SWUs, CR1s, 500-milers, etc). Clears before PB and PD waitlist in a "first on, first off" sequence.
  • PB: The Priority B waitlist. Officially for folks using MUAs. Clears before PD waitlist in a "first on, first off" sequence.
  • PD: The Priority D waitlist. We don't know what this is, but it clears after PA and PB.
  • DM: Departure Management Waitlist. Generally goes into effect around four hours before flight departure. All folks still on the PA/PB/PD waitlist are put on the DM and sorted by status, then fare basis, and then time added. As you check-in, you are formally added to the DM, so checking in earlier is better.
  • FFCC: Applies to day of flight and when travelling on a First Class ticket (revenue or award), but holding a Business Class seat (due to no F seats in your booking class being available), folks on this list have priority to be assigned any available seats.
  • op-up: Operational Upgrade, an upgrade provided to a traveler by a United Gate Agent (or other airport personnel) without the need for an upgrade instrument. This is typically done when seats are needed in the class of services that you are booked in, and seats are available in a higher class. For example, if you are booked in Y and it is oversold, you can be moved to C if on a 3-cabin flight or F if on a 2-cabin flight. This is typically offered based on status, so the higher the status the better the chance, but you never know...
  • Double upgrade: The rare occurence where you are booked in Y, and find a way to upgrade to C and then again (almost always via op-up) to F/P. A rare but happy occurrence!
  • IDB: Involuntarily Denied Boarding. This is when a flight is oversold and a passenger is told that they no longer have a seat on the flight. The passenger is due compensation and rebooking.
  • VDB: Voluntarily Denied Boarding. In this case a passenger willingly gives up their seat on the plane in exchange for compensation and rebooking on another flight (or sometimes not, if on a mileage run and the compensation is more valuable then the miles). Chances for a VDB have been known to increase if The Speech (see below) is employed.
  • Downgrade: When a passenger who was upgraded is told that they are no longer upgraded (or they find out at the gate about it) because of either a plane switch (so less upgradable seats) or other factors. Affected passengers are due a downgrade kit, and the contents of this can be searched out on FT as well.
  • The Speech: A phrase coined by PremEx that a passenger must give to the gate agent before a flight letting the agent know that the passenger is willing to give up their seat should there be a need for it (if the flight is oversold). If this is the case, the passenger offering the seat could be offered compensation (search the numerous threads to find what this could/should be), or an upgrade on the flight. Search this out as well, as you can see examples of exactly how it works!

Aircraft Classes and Alliance Information (for lack of a better term):
  • UA Metal: a plane that UA operates. The flight number could still be that of another (Star Alliance) carrier. This has a bearing on earned mileage and other MP benefits.
  • Mainline: A reference to aircraft run by United proper rather than the commuter lines. Generally the larger multi-class planes.
  • PS: Premium Service - a set of planes with an elevated level of service, in contrast with Ted
  • RAR!: A reference to Ted, made famous in this thread.
  • Ted: A United subsidiary established to compete with the low-cost carriers, in contrast with PS
  • UA: United Airlines
  • UX, UAX: United Express - Commuter flights using smaller RJ, EX or CRJ planes, run by independent contractors, under contract to UA
  • *A: Star Alliance - a group of airlines which jointly participate in the MP program to some degree.
  • *S: Star Alliance Silver - Star Alliance status extended to 2Ps and 3Ps
  • *G: Star Alliance Gold - Star Alliance status extended to 1Ps and 1Ks

UA Designations For Various Aircraft:
  • Boeing 777 Models:
    • B772: Boeing 777-200
    • 777-XP/772XP: Three cabin 777-222ER trans-Pacific config (10F)
    • 777-XI/772XI: Three cabin 777-222ER trans-Atlantic config (12F)
    • 777-XC/772XC: Three cabin 777-222 trans-Atlantic config
    • 777-XA/772XA: Two cabin 777-222 domestic config
    • 77C 12/49/197: B777-200
    • 77A 36/312: B777-200 Hawaii/Domestic markets
    • 77P 10/45/198: Pacific 777-200 - Lower lobe crew rest
    • 77I 12/49/197: Long range 777-200
  • Boeing 767 Models:
    • B763: Boeing 767-300
    • 767-MZ/763MZ: Three cabin 767-322ER
    • 767-MD/763MD: Two cabin 767-322ER
    • 67Z 10/32/151: B767-300 ETOPs
    • 67D 34/210: B767-300 ETOPs - Hawaii/Domestic markets
  • Boeing 757 Models:
    • B752: Boeing 757-200
    • 752ps: Premium Service equipped B757
    • 757-MP/752MP: Non-overwater (Premium Service)
    • 757-MQ/752MQ: Non-overwater
    • 757-MX/752MX: ETOPS
    • 757-MU/752MU: ETOPS and overwater
    • 57Q 24/158: B757-200
    • 57X 24/158: B757-200 ETOPs
    • 57U 24/158: B757-200 overwater ops
    • 57P 12/26/72: B757-200 Premium Service
  • Boeing 747 Models:
    • B744: B747-400
    • 47B 14/73/260: B747-400
    • 47C: B747-400 in the new seating configuration (12/52/310 seats in F/C/Y respectively)
    • 47K: See 47C
  • Boeing 737 Models:
    • B733: Boeing 737-300
    • B735: Boeing 737-500
    • 37B 8/112: 737-300
    • 37X 8/120: 737-300
    • 37R 8/102: 737-500
    • 37Q 8/96: 737-500
  • Airbus Models:
    • A319: Airbus 319
    • A320: Airbus 320
    • 19J 8/112: A319
    • 20Y 156: A320 Ted aircraft
    • 20X 156: A320 overwater Ted
    • 20B 12/126: A320 overwater ops, latin market
    • 20U 12/126: A320
  • Other Models:
    • CanadaReject: A tongue in cheek generic reference to CanadaAir Models
    • CRJ: Canadair CL-65 50 Mesa, SkyWest, Air Wisconsin, Mesa
    • CR7: Canadair CL-70 6/60 SkyWest, Republic, GoJet, Trans States 6/58 Mesa
    • EM2: Embraer 120 Brasilia 30 SkyWest
    • ER3: Embraer 135 37 Chautauqua
    • ER4: Embraer 145 50 Trans States, Chautauqua
    • E70: Embraer 170 6/64 Chautauqua, Shuttle America
    • SF3: Saab Fairchild 340 30 Shuttle America, 34 Colgan Air
    • DH2: DeHavilland Dash 8 37 Mesa
    • 146: British Aerospace 146-200 88 Air Wisconsin

Locations:
  • ICC: India Call Center - many FTers report having negative experiences with this call center.
  • IFL: International First Class Lounge
  • Mr. Easy Chicken, Easy Chicken, Mr. Chicken: Various terms for the Easy Check-in kiosks in airports.
  • RCC: Red Carpet Club
  • Region 1: North and Central America, Hawaii, Mexico, and Caribbean
  • Region 2: Pretty much everything that's not Region 1
  • WHQ: (United) World Headquarters
  • United.Bomb: A reference to United Airline's website - generally meant to be uncomplimentary.

United Centers:
Each of these acronyms are preceeded by an airport's 3-letter trigraph to indicate location.[*]CG: (need definition)[*]CS: Customer Service[*]JI: (need definition)[*]JJ: (need definition)[*]JJV: (need definition)[*]JL: (need definition)[*]OO: (need definition)[*]OZ: (need definition)[*]RR: Reservations Center[*]SW: (need definition)[*]TR: (need definition)


Personnel Terms:
  • CSR: Customer Service Representative
  • FA: Flight Attendant
  • GA: Gate Agent
  • Gate Lice: The annoying, cling-ons hanging around the door of the gate area before their seating area is called. Their only function in life is to clog the area and make life miserable for the rest of us. Consider also: Carousel Lice.
  • Mr. Pillows: A character in a story of unknown veracity who has a seemingly endless supply of pillows available on UA.
  • RCC Matron: I'll let someone else describe that for fear of reprisal!
  • SeatMeat: An attractive passenger of your preferred persuation seated next to you. Not to be confused with sweet meat, a Korean food.

Other Terms:
  • BoB: Buy on Board snack boxes or meals
  • CS25, CS50, etc.: discount certificates (Type A) that are given to customers as a customer service.
  • Drink Chits: coupons redeemable for a free drink; issued either for RCC or onboard use, not interchangeable. From Webster: a short letter or note; especially: a signed voucher of a small debt (as for food).
  • ex-: A prefix (e.g. ex-ORD) indicating the airport or city a passenger originally departed from.
  • GTEM: Going The Extra Mile - The title of a card that (some) MP members are issued to present to UA employees for exemplary service.
  • IFE: In Flight Entertainment
  • IM: Inventory Management
  • IrOps: Irregular Operations
  • NRPS: Non Revenue Positive Space - Generally for UA employees on company business, such as crews dead-heading to meet a flight that they're working. This is guaranteed seating but not necessarily with a pre-existing seat assignment.
  • NRSA: Non Revenue Space Available - Generally for UA employees or family flying on a free ticket. This is rather like standby seating.
  • OLCI: On Line Check-In - sometimes called Online Chicken.
  • PS: Positive Space - Generally paying passengers with guaranteed seating but who have no seat assignments. These folks should get seat assignments before those on the standby list.
  • PNR - a term used for a reservation on United. When asked for a PNR, the correct response is to provide your confirmation number.
  • RON: Rest Over Night
  • SLF: Self Loading Freight - a reference to passengers.
  • SSSS: When on a boarding pass, this means you get the Super Secret Special Screening going through security. Other definitions include Selected for Secondary Security Screening or Selected for being a Super Special Somebody. It is unknown exactly what the acronymn stands for.
  • TATL: Trans-Atlantic (flight)
  • TPAC: Trans-Pacific (flight)
  • Type A certificates: discount certificates (such as CS25s or Entertainment book coupons) that reduce the base fare of the ticket. Only one may be used per ticket. A Type A certificate may be used in combination with multiple Type B certificates.
  • Type B certificates: vouchers (not coupons) such as VDB, IDB, and refaring refund certificates. They act like cash and do not reduce the base fare. More than one Type B voucher can be used as payment for a single ticket, and they may be used in combination with a single Type A certificate.
  • UDU: Unlimited Domestic Upgrades - UA's newly announced upgrade program in concert with CO.
  • UFC: Upgrade For Cash
  • UFU: Unlimited Free Upgrades - See UDU
  • Warm Nuts: On many flights, First Class is served warm nuts. FTers seem to have an additional definition for this term.

Flyer Talk Terms:
  • Do: A gathering of FT'ers. Taken from the verb "do". Click "Calendars" in the FT header to get started.
  • FT: Flyer Talk
  • FTer: A member of Flyer Talk
  • Lurker: Someone who reads but doesn't post (much).
  • Newbie: Neophyte FTer
  • OP: Original Poster - who started a specific thread
  • OT: On Topic or Off Topic - depending on context and the mood of the writer, and sometimes the reader.

Non UA Terms
  • AFAIK: As Far As I Know
  • IIRC: If I Remember Correctly
  • YMMV: Your Mileage May Vary

Last edited by btr; Nov 21, 2009 at 11:58 am Reason: Updates as of 21-Nov-2009 11:00 MT
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Old Feb 25, 2006, 11:33 pm
  #2  
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
 
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Nice job! As promised, I've added a link to this thread into the United FAQ stickied to the top of the page.

cblaisd
Moderator, United
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Old Feb 25, 2006, 11:45 pm
  #3  
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Upgrade Related
  • MUA - Mileage Upgrade Award (an upgrade award using miles)
  • PA - The Priority A waitlist. Officially for folks using upgrade certificates (SWUs, CR1s, 500-milers, etc). Clears before PB and PD waitlist in a "first on, first off" sequence.
  • PB - The Priority B waitlist. Officially for folks using MUAs. Clears before PD waitlist in a "first on, first off" sequence.
  • PD - The Priority D waitlist. We don't know what this is, but it clears after PA and PB.
  • DM - Departure Management Waitlist. Generally goes into effect around four hours before flight departure. All folks still on the PA/PB/PD waitlist are put on the DM and sorted by status, then fare basis, and then time added. As you check-in, you are formally added to the DM, so checking in earlier is better.
  • FFCC - Applies to day of flight and when travelling on a First Class ticket (revenue or award), but holding a Business Class seat (due to no F seats in your booking class being available), folks on this list have priority to be assigned any available seats.
UA Designations for 777 Models
  • 777-XP/772XP - Three cabin 777-222ER trans-Pacific config (10F)
  • 777-XI/772XI - Three cabin 777-222ER trans-Atlantic config (12F)
  • 777-XC/772XC - Three cabin 777-222 trans-Atlantic config
  • 777-XA/772XA - Two cabin 777-222 domestic config
UA Designations for 767 Models
  • 767-MZ/763MZ - Three cabin 767-322ER
  • 767-MD/763MD - Two cabin 767-322ER
UA Designations for 757 Models
  • 752ps - p.s. equipped 757
  • 757-MP/752MP - Non-overwater (p.s.)
  • 757-MQ/752MQ - Non-overwater
  • 757-MX/752MX - ETOPS
  • 757-MU/752MU - ETOPS and overwater

Last edited by SEA_Tigger; Feb 26, 2006 at 11:14 am Reason: Added Upgrade Section
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Old Feb 26, 2006, 12:03 am
  #4  
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  • MP: Mileage Plus
Ha! Where have you been? We all know MP now stands for Mr. Pillows.

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Old Feb 26, 2006, 12:11 am
  #5  
 
Join Date: May 2003
Location: SAN
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Good start.

I would add
GS - Global Services,
GK - Global Services 1K and
GP - Global Services Premier Exec
-lite - A member that obtains a status level through promotions

Then in the Other section

RCC - Red Carpet Club
IFL - International First Class Lounge
BJ - a reference to BenjaminNYC

EQM - Elite Qualifying miles
EQS - Elite Qualiffying segments
RDM - Redeemable miles
BIS - Butt in seat miles (miles actually flown)
wimpypipsqueak is offline  
Old Feb 26, 2006, 12:14 am
  #6  
 
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Well, if we are getting that technical....


Boeing 737-300
37B 8/112
37X 8/120

Boeing 737-500
37R 8/102
37Q 8/96

Airbus 319
19J 8/112

Airbus 320
20Y 156 TED aircraft
20X 156 overwater TED
20B 12/126 overwater ops, latin market
20U 12/126

Boeing 757-200
57Q 24/158
57X 24/158 ETOPs
57U 24/158 overwater ops
57P 12/26/72 Premium Service

Boeing 767-300
67Z 10/32/151 ETOPs
67D 34/210 ETOPs - Hawaii/Domestic markets

Boeing 777-200
77C 12/49/197
77A 36/312 Hawaii/Domestic markets
77P 10/45/198 Pacific 777 - Lower lobe crew rest
77I 12/49/197 Long range 777

Boeing 747-400
47B 14/73/260



CRJ Canadair CL-65 50 Mesa, SkyWest, Air Wisconsin, Mesa
CR7 Canadair CL-70 6/60 SkyWest, Republic, GoJet, Trans States
6/58 Mesa
E70 Embraer 170 6/64 Chautauqua, Shuttle America
ER3 Embraer 135 37 Chautauqua
ER4 Embraer 145 50 Trans States, Chautauqua
SF3 Saab Fairchild 340 30 Shuttle America
34 Colgan Air
DH2 DeHavilland Dash 8 37 Mesa
EM2 Embraer 120 Brasilia 30 SkyWest
146 British Aerospace 146-200 88 Air Wisconsin
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Old Feb 26, 2006, 5:38 am
  #7  
 
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Great work, but making BJ a part of the glossary??? Ugh, what that will do to his ego....

Two class of service additions:

P - Reference to First Class on ps Flights
Z - Deeply discounted Business Class, available on some international and domestic (ps) flights. Note that Z class fares are NOT upgradeable to F/P with any instrument (miles, 500-milers, SWUs or CR-1s)


Two upgrade addition:

op-up - Operational Upgrade, an upgrade provided to a traveler by a United Gate Agent (or other airport personnel) without the need for an upgrade instrument. This is typically done when seats are needed in the class of services that you are booked in, and seats are available in a higher class. For example, if you are booked in Y and it is oversold, you can be moved to C if on a 3-cabin flight or F if on a 2-cabin flight. This is typically offered based on status, so the higher the status the better the chance, but you never know...

Double upgrade - The rare occurence where you are booked in Y, and find a way to upgrade to C and then again (almost always via op-up) to F/P. A rare but happy occurrence!

Four other necessary additions:

IDB - Involuntarily Denied Boarding. This is when a flight is oversold and a passenger is told that they no longer have a seat on the flight. The passenger is due compensation and rebooking.

VDB - Voluntarily Denied Boarding. In this case a passenger willingly gives up their seat on the plane in exchange for compensation and rebooking on another flight (or sometimes not, if on a mileage run and the compensation is more valuable then the miles). Chances for a VDB have been known to increase if The Speech (see below) is employed.

Downgrade - When a passenger who was upgraded is told that they are no longer upgraded (or they find out at the gate about it) because of either a plane switch (so less upgradable seats) or other factors. Affected passengers are due a downgrade kit, and the contents of this can be searched out on FT as well.

The Speech - A phrase coined by PremEx that a passenger must give to the gate agent before a flight letting the agent know that the passenger is willing to give up their seat should there be a need for it (if the flight is oversold). If this is the case, the passenger offering the seat could be offered compensation (search the numerous threads to find what this could/should be), or an upgrade on the flight. Search this out as well, as you can see examples of exactly how it works! ^

Last edited by meducate; Feb 26, 2006 at 6:19 am
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Old Feb 26, 2006, 6:01 am
  #8  
 
Join Date: Dec 2004
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UX - United Express - Commuter flights using smaller RJ, EX or CRJ planes, run by independent contractors, under contract to UA
RCC - Red Carpet Club
RCC Matron - I'll let someone else describe that for fear of reprisal!
CSR - Customer Service Representative
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Old Feb 26, 2006, 8:31 am
  #9  
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This seems like a great use for the United Wiki instead of creating a thread that will be difficult for someone to peruse once you get over a couple of pages and moreso to maintain over time ...
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Old Feb 26, 2006, 9:06 am
  #10  
 
Join Date: Apr 2004
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Excellent work!

Originally Posted by PremEx
We all know MP now stands for Mr. Pillows.
Sounds like we need a separate entry for Mr. Pillows!

How about entries for:

drink chits -- coupons redeemable for a free drink; issued either for RCC or onboard use, not interchangeable

Type A certificates -- discount certificates (such as CS25s or Entertainment book coupons) that reduce the base fare of the ticket. Only one may be used per ticket. A Type A certificate may be used in combination with multiple Type B certificates.

Type B certificates -- vouchers (not coupons) such as VDB, IDB, and refaring refund certificates. They act like cash and do not reduce the base fare. More than one Type B voucher can be used as payment for a single ticket, and they may be used in combination with a single Type A certificate.

CS25 / CS 50 / etc. -- discount certificates (Type A) that are given to customers as a customer service.

BoB -- buy on board snack boxes or meals

UAX -- synonym for UX, United Express
cakobau is offline  
Old Feb 26, 2006, 9:13 am
  #11  
 
Join Date: May 2005
Location: PIT/CNX
Programs: UA dirt... and btw, THE innovator of the phrase 'gate lice'. Yeah, that's right.
Posts: 2,874
I'd just like to know what 'chits' actually means. Who the hey came up with that one?
PSUhorty is offline  
Old Feb 26, 2006, 9:16 am
  #12  
 
Join Date: May 2005
Location: PIT/CNX
Programs: UA dirt... and btw, THE innovator of the phrase 'gate lice'. Yeah, that's right.
Posts: 2,874
Oh, and I'll throw another log on the fire... my only claim to fame here at FT:
'Gate Lice'- the annoying, cling-ons hanging around the door of the gate area before their seating area is called. Their only funciton in life is to clog the area and make life miserable for the rest of us.

One could extend this to 'carousel lice'. Nearly as annoying as gate lice.
PSUhorty is offline  
Old Feb 26, 2006, 9:29 am
  #13  
 
Join Date: Feb 2005
Location: TPA
Programs: UA Global Services 3MM, Hyatt Lifetime Globalist
Posts: 2,926
Originally Posted by PSUhorty
I'd just like to know what 'chits' actually means. Who the hey came up with that one?
I believe that this is of military origin - the first reference that I heard to chits was for papers provided to soldiers on active duty to use in lieu of actual cash.

From dictionary.com: chit (n.) statement of an amount owed for food and drink; a check.

Of course it also listed these:

A child.
A saucy girl or young woman.
meducate is offline  
Old Feb 26, 2006, 9:48 am
  #14  
 
Join Date: Dec 2005
Location: Alexandria VA, Washington, DC or Pick 5
Programs: UA 1P, Hertz 5*, Avis Preferred
Posts: 1,064
Originally Posted by meducate
I believe that this is of military origin - the first reference that I heard to chits was for papers provided to soldiers on active duty to use in lieu of actual cash.

From dictionary.com: chit (n.) statement of an amount owed for food and drink; a check.

Of course it also listed these:

A child.
A saucy girl or young woman.

exactly......i also first learned of "chits" when i was in the military.....coupons (chits) issued as money substitutes. they could pay for meals, the exchange (also known as px or post exchange) and/or officer/enlisted clubs on base
Madhouse24 is offline  
Old Feb 26, 2006, 10:11 am
  #15  
 
Join Date: Jun 2005
Location: ORD
Programs: UA 2P (former 1P)
Posts: 159
A couple items I thought of on the fly

ex (i.e. ex-ORD) - Indicates the airport or city a passenger departed from originally.

*G
- Star Alliance Gold
Eric702 is offline  

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