Hold function gone?
Nov 23, 2005 | 9:56 pm
#1
Original Poster
Join Date: Jul 2004
Location: YVR
Programs: AC SE, AY Gold, Accor Plat, various CC hotel status
Posts: 2,981
Hold function gone?
After using the newly available hold ticket feature with no problems for a few days, the option is now gone from the "Create itinerary: Review" page. 1P here. Was it just a tease? 
Nov 23, 2005 | 10:01 pm
#2
Join Date: Jun 2004
Location: Denver, CO
Programs: UA 1K; F9 Summit
Posts: 2,077
Originally Posted by iwillflytheworld
After using the newly available hold ticket feature with no problems for a few days, the option is now gone from the "Create itinerary: Review" page. 1P here. Was it just a tease?
It worked for you?!
I had to resort to phone-center hold.
Nov 23, 2005 | 10:04 pm
#3
Suspended
Join Date: Jul 2004
Location: Mull of Kintyre
Programs: None Whatsoever
Posts: 486
Gone for me too, yesterday.
Nov 23, 2005 | 10:12 pm
#4
Join Date: May 2000
Location: Sacramento, Ca USA
Programs: United 1K MM - 1.7M actually, Marriott Platinum Premier, Hertz Gold
Posts: 1,231
I just used it to save an itinerary - am a iK if that matters.
But i have noticed in the past that it sometimes doesn't work if you are trying to hold a 14 day advance purchase fare for purchase on the 13th day, if you understand what I mean. To see if this is the case, try it out - see if you would be able to hold the same itinerary for the following day - the day AFTER you really want to travel...and if so, you are probably trying to hold a fare that is going to expire...
But i have noticed in the past that it sometimes doesn't work if you are trying to hold a 14 day advance purchase fare for purchase on the 13th day, if you understand what I mean. To see if this is the case, try it out - see if you would be able to hold the same itinerary for the following day - the day AFTER you really want to travel...and if so, you are probably trying to hold a fare that is going to expire...
Nov 23, 2005 | 10:13 pm
#5
FlyerTalk Evangelist
Join Date: Oct 2004
Location: MUC/LAX/SMV
Programs: LH, UA, BD, AA, NW, FB, NH, AC, Sixt, Hertz, Avis, *W, HH, Marriott, PC, Leaders Club, AMEX
Posts: 12,406
Works great for me, just tested it.
Nov 23, 2005 | 10:19 pm
#6
Suspended
Join Date: Jul 2004
Posts: 17,769
I always thought it was only for 1Ks.
Nov 23, 2005 | 10:20 pm
#7
FlyerTalk Evangelist
Join Date: Oct 2004
Location: MUC/LAX/SMV
Programs: LH, UA, BD, AA, NW, FB, NH, AC, Sixt, Hertz, Avis, *W, HH, Marriott, PC, Leaders Club, AMEX
Posts: 12,406
Originally Posted by BenjaminNYC
I always thought it was only for 1Ks.
Nov 23, 2005 | 10:28 pm
#8
FlyerTalk Evangelist
Join Date: Dec 2003
Location: USA
Programs: UA Platinum, 1MM
Posts: 13,472
I saw it tonight.
Nov 23, 2005 | 10:34 pm
#9
Suspended
Join Date: Jul 2004
Posts: 17,769
Seems non-1Ks are having a hard time.
Nov 23, 2005 | 10:42 pm
#10
Join Date: Dec 2004
Location: Southern CA
Programs: UA 1P-MM
Posts: 725
Just worked fine for me. I am 1P.
Nov 23, 2005 | 10:44 pm
#11
Join Date: Jul 2004
Location: SFO
Programs: UA 1K
Posts: 613
still there for me! Maybe you have to log in before your search?
Nov 23, 2005 | 10:49 pm
#12
Original Poster
Join Date: Jul 2004
Location: YVR
Programs: AC SE, AY Gold, Accor Plat, various CC hotel status
Posts: 2,981
Definitely not working for me tonight. Amazing united.bomb consistence... 
Edit: what is worse, i can't even book the reservations i have on hold from yesterday. I had to build my itineraries from scratch again... at least the fares didn't go up.
Edit: what is worse, i can't even book the reservations i have on hold from yesterday. I had to build my itineraries from scratch again... at least the fares didn't go up.
Last edited by iwillflytheworld; Nov 23, 2005 at 10:51 pm
Nov 24, 2005 | 1:08 am
#13
Join Date: Jun 2001
Location: LAX
Programs: AA Gold (prev. Ex Plat for 10 years); DL Plat; UA Gold; Hilton Diamond
Posts: 2,347
.com down again? sigh
I cannot even get to united.com tonight - you all are a step ahead of me.
Nov 24, 2005 | 3:57 am
#14
Join Date: Nov 2005
Programs: UAL 1K MM, HHonors Diamond, Hyatt Globalist
Posts: 871
Occasionally the hold option does not show up as an option when I am making reservations. One of my guesses is that although I was logged in, the website has lost track of who I was. Sometimes when I rebuild the itinerary in a different window after making absolutely sure I am recognized for being me, the hold option reappears.
I have also had the frustration of my itineraries not working and not being able to book a reservation already on hold and having to start over.
Just on of the many annoyances of united.com. However I would still rather have the option to try to do it myself online than rely on the CSRs that are only right 1/3 rd of the time.
I have also had the frustration of my itineraries not working and not being able to book a reservation already on hold and having to start over.
Just on of the many annoyances of united.com. However I would still rather have the option to try to do it myself online than rely on the CSRs that are only right 1/3 rd of the time.
Nov 24, 2005 | 4:41 am
#15
Join Date: Jan 2005
Location: NYC
Programs: AA Exec PLT; Marriott PLAT
Posts: 1,120
Hold is working fine for me. Used it today.