Hold function gone?
#16
Join Date: Oct 2004
Location: PHX
Programs: AA EXP
Posts: 1,461
Also, keep in mind that hold won't work in some situations with some fare rules. Some rules require immediate ticketing and others have a very small window in which a reservation can be held (less than what book and hold allows). Also, if you are buying an advance purchase ticket and holding the reservation puts you outside the advance purchase window it won't come up as an option.
For instance, if you are trying to hold a 14 day advance purchase fare 14 days out it won't work (since you would be able to purchase the ticket 13 days out).
For instance, if you are trying to hold a 14 day advance purchase fare 14 days out it won't work (since you would be able to purchase the ticket 13 days out).
#17




Join Date: May 2005
Programs: UA MM, AS Titanium, Marriott Titanium
Posts: 2,251
Any recent problems with book and hold? It's gone for me right now.
One minor irregularity is that I'm using multi-city to get a 1-stop direct flight booked as a connection instead. Don't think that's an issue, though, blc I've held multi-city reservations before.
How's it working for you?
One minor irregularity is that I'm using multi-city to get a 1-stop direct flight booked as a connection instead. Don't think that's an issue, though, blc I've held multi-city reservations before.
How's it working for you?
#18
Join Date: Jun 2005
Programs: UA, Starwood
Posts: 158
Hold function works at all???
Originally Posted by thegingerman
Any recent problems with book and hold? It's gone for me right now.
One minor irregularity is that I'm using multi-city to get a 1-stop direct flight booked as a connection instead. Don't think that's an issue, though, blc I've held multi-city reservations before.
How's it working for you?
One minor irregularity is that I'm using multi-city to get a 1-stop direct flight booked as a connection instead. Don't think that's an issue, though, blc I've held multi-city reservations before.
How's it working for you?
Tried it, and can't get a W fare, BOS-LAX, to show it on the "Create Itinerary: Review" screen... Only see 'continue' What am I doing wrong?
Can't see the Avalibility either? - Am I missing the expert mode?
#19
Join Date: Apr 2005
Location: Los Angeles
Programs: UAL, AA, USAIR
Posts: 376
My wife discovered it last week
and used same, with no problem.
Another suggestion: I wouldn't be surprised if UA puts a cookie on your computer when you're looking at an itinerary and then keeps you from going back to it at a later date. The other online bookers (Expedia, Travelocity, etc.) are notorious for this, that's why one day you see a great fare, the next day when you go back to look for it you can't find it. The cookie tells the site not to show it to you again. Answer - blow out your cookies, which is something I routinely do every day (for all kinds of reasons). Then when you come back "fresh" the website shows you the great fare again.
Silly way to do business.
Another suggestion: I wouldn't be surprised if UA puts a cookie on your computer when you're looking at an itinerary and then keeps you from going back to it at a later date. The other online bookers (Expedia, Travelocity, etc.) are notorious for this, that's why one day you see a great fare, the next day when you go back to look for it you can't find it. The cookie tells the site not to show it to you again. Answer - blow out your cookies, which is something I routinely do every day (for all kinds of reasons). Then when you come back "fresh" the website shows you the great fare again.
Silly way to do business.
#20
Join Date: Mar 2001
Location: Kirkland, WA
Posts: 468
I am a 1K Did not work Friday evening.
Bruce
Bruce
#21

Join Date: May 2004
Location: SFO sometimes
Programs: UA 1K, AA gold, A3 gold
Posts: 1,635
Originally Posted by CockroachPlus
Tried it, and can't get a W fare, BOS-LAX, to show it on the "Create Itinerary: Review" screen... Only see 'continue' What am I doing wrong?
Can't see the Avalibility either? - Am I missing the expert mode?
Can't see the Avalibility either? - Am I missing the expert mode?

