"My Itineraries" on ual.com
Aug 31, 2005 | 11:50 pm
#1
Original Poster
Join Date: Dec 2002
Location: SFO
Posts: 4,195
"My Itineraries" on ual.com
My award routing (using MP miles) is:
SFO-SYD-MEL (on UA)
MEL-CHC (on NZ)
I can only view the UA legs on ual.com. Is this normal?
SFO-SYD-MEL (on UA)
MEL-CHC (on NZ)
I can only view the UA legs on ual.com. Is this normal?
Sep 1, 2005 | 6:39 am
#2
Join Date: Apr 2005
Location: We got lucky9876coins
Programs: Life IS good !!!
Posts: 3,180
As long as there is at least one UA segment, My Itineraries has allowed me to see all the trip segments, even *A flights, when my MP number is entered in the PNR.
Sep 1, 2005 | 6:48 am
#3
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,637
Originally Posted by malgudi
My award routing (using MP miles) is:
SFO-SYD-MEL (on UA)
MEL-CHC (on NZ)
I can only view the UA legs on ual.com. Is this normal?
SFO-SYD-MEL (on UA)
MEL-CHC (on NZ)
I can only view the UA legs on ual.com. Is this normal?
Sep 1, 2005 | 6:52 am
#4
Join Date: Jul 2005
Location: Denver, CO
Programs: UAL LT Gold (used to be a 1K) 1.7MM, Marriott LT Titanium
Posts: 149
All 12 of my RTW segments shows up on My Itineraries, and only 3 are on UA/UX...mine are booking class I, if that matters?
JJ
JJ
Sep 1, 2005 | 7:39 am
#5
Join Date: Apr 2005
Location: NoVA
Programs: UA, AA
Posts: 79
Similarly I have 4 segments of a *A European Airpass that are booked through AC but under my MP number. I can't see any of these on "My Itineraries". Is this normal or was there a screw-up with my MP number? Anyone have any experience with this?
Sep 1, 2005 | 11:30 am
#6
Join Date: Jan 2004
Location: port broad reach
Programs: NorthSails | Starboard | ION
Posts: 6,525
Originally Posted by adamthetraveller
Similarly I have 4 segments of a *A European Airpass that are booked through AC but under my MP number. I can't see any of these on "My Itineraries". Is this normal or was there a screw-up with my MP number? Anyone have any experience with this?
Sep 1, 2005 | 11:57 am
#7
Join Date: Mar 2005
Location: DCA, IAD, BWI
Programs: UAL 2P, MR Silver, Hyatt Gold
Posts: 13
Should show up I booked a rt US codeshare (UA metal)thru Orbitz, called UA to set up seats and it shows up on my intineraries with fare calc., etc as if I did it on UAL.com.
Sep 1, 2005 | 12:51 pm
#8
Original Poster
Join Date: Dec 2002
Location: SFO
Posts: 4,195
Weird
Still no sign of my NZ flights I do have confirmation email from UA showing these flights (and it does have my MP #). Is this a big deal? Should I call and make sure the complete itinerary shows up?
I do have confirmation email from UA showing these flights (and it does have my MP #). Is this a big deal? Should I call and make sure the complete itinerary shows up?
Originally Posted by FlyTryBoy
Should show up I booked a rt US codeshare (UA metal)thru Orbitz, called UA to set up seats and it shows up on my intineraries with fare calc., etc as if I did it on UAL.com.
Sep 1, 2005 | 1:47 pm
#9
Join Date: Apr 2005
Location: NoVA
Programs: UA, AA
Posts: 79
Originally Posted by WindFlyer
You have to have at least one UA/UX segment for your itinerary to show up at all...
Sep 1, 2005 | 2:57 pm
#10
Join Date: May 2004
Location: Portland, Oregon
Programs: AA EXP UA 2KMM AMB
Posts: 2,413
Originally Posted by WindFlyer
You have to have at least one UA/UX segment for your itinerary to show up at all...
Sep 1, 2005 | 3:32 pm
#11
Join Date: Sep 2004
Location: NYC
Posts: 1,082
My Itineraries usually lets me see my entire trip, even segments on non-UA. I usually book through my travel agent and even segments not on UA and not on *A carriers (e.g., BA, Air Lingus) appear on my itins. I would seem odd that you cannot see your NZ segments, although I do not have experience with award travel and My Itineraries.
Sep 1, 2005 | 4:17 pm
#12
Join Date: Feb 2001
Location: San Diego, California USA
Programs: AA Gold (lifetime/1.7 MM), Hilton Gold, Marriott Silver
Posts: 277
I booked a paid J ticket on just TG intra-Thailand (BKK-HKT). There is no UA segment. It does not appear under My Itineraries when I inquire, but if I click on "View Past Trips", it miraculously appears, even though I haven't taken the trip yet. Has anyone experienced this before?
Sep 1, 2005 | 5:22 pm
#13
Original Poster
Join Date: Dec 2002
Location: SFO
Posts: 4,195
Works as designed ...
I called UA MP and they tell me this is normal. On award reservations, only UA flights can be viewed online. Oh well ... 
Originally Posted by UA840
My Itineraries usually lets me see my entire trip, even segments on non-UA. I usually book through my travel agent and even segments not on UA and not on *A carriers (e.g., BA, Air Lingus) appear on my itins. I would seem odd that you cannot see your NZ segments, although I do not have experience with award travel and My Itineraries.
Sep 1, 2005 | 7:29 pm
#14
Join Date: Apr 2004
Location: Chicago
Programs: UA 1P
Posts: 789
Originally Posted by malgudi
I called UA MP and they tell me this is normal. On award reservations, only UA flights can be viewed online. Oh well ...
I have a ticketed December reservation with legs on both US and UA, and it shows up in My Itineraries just fine.
Back in March, a reservation on UA and NZ showed up perfectly fine in My Itineraries, and reflected schedule changes as they happened. Seat assigments on partner airlines were not reflected.
Call back, try another agent.
Sep 1, 2005 | 8:08 pm
#15
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
Psssst. It's United.com. Need we say more?