Interlined baggage? UA to BA
#1
Original Poster
Join Date: Jun 2002
Location: Potomac MD
Programs: UA MP 1K
Posts: 7,182
Interlined baggage? UA to BA
I am on UA 924 (IAD-LHR) on Saturday. I have a separate PNR on BA LHR-MAN. A UA supervisor just told me that I could interline my bag but I would have to retrieve it at immigration/customs and then put it back on the carousel because the BA flight is a domestic flight and you always have to do this on domestic flights. Well I know that this is not always true. Last April I flew LH from Hamburg to FRA and then UA from FRA-IAD and even though I had two separate PNRs (the tickets were paid for by separate accounts), LH checked my bag from HAM all the way to IAD and I didnt see it at FRA. So if anyone has any thoughts Id appreciate them (and also what BA might do on the return MAN-LHR connecting to UA). I have 4 hours each way so I am not worried about not making the flights, but Id rather not waste my time dealing with baggage issues. (Alas, BMI charged double what BA was askingand I had to pay this part myself).
#2
Join Date: May 2001
Posts: 4,786
You are clearing immigration and customs formalities in LHR, of course you have to go through customs with it and re-check it. Exactly the same as if you were flying LHR-IAD-domestic US connection, you would have to claim your bag in IAD and recheck it.
#3
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
I like the OP's example of "I did it before" when it was Germany-Germany-US.
Where now he/she has US-UK-UK. Totally different scenario.
Where now he/she has US-UK-UK. Totally different scenario.
#4
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,899
My favorite "Schengen Area holy cow!" moment was in GVA, when I landed in Switzerland, then walked to France, then realized I had a really long layover and walked back to Switzerland, then walked back to France...
#5
Original Poster
Join Date: Jun 2002
Location: Potomac MD
Programs: UA MP 1K
Posts: 7,182
Sorry if I don't live up to your standards. The UA supervisor told me that this was a universal policy. It isn't. And yes I did do it before--without sarcasm.
#6
Join Date: Nov 2010
Location: NYC
Programs: AA EXP, Hilton GLD, Marriott Plat, NEXUS/GE
Posts: 2,872
#7
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
I am on UA 924 (IAD-LHR) on Saturday. I have a separate PNR on BA LHR-MAN. A UA supervisor just told me that I could interline my bag but I would have to retrieve it at immigration/customs and then put it back on the carousel because the BA flight is a domestic flight and you always have to do this on domestic flights.
[KVS Availability Tool 6.9.0/Diamond - TIMATIC: Country Information: Customs]
Code:
United Kingdom (GB)
Baggage Clearance:
- If Aberdeen (ABZ) is the first airport of entry, baggage is
cleared at Aberdeen. Baggage of transit passengers with a
final destination of Heathrow (LHR) or Gatwick (LGW) will be
cleared at the first airport of entry. In all other cases,
baggage is cleared at the airport of final destination or at
an International Community Airport (ICA) in the United
Kingdom, provided it is labeled accordingly.
- Exempt:
1. Baggage of transit passengers with a destination outside
the United Kingdom, provided it is labeled to that
destination;
2. Baggage of passengers who embarked in another EU Member
State [[TIRGL/EEU]] will not be cleared at all (use Blue
Exit).
Import:
- Free import to passengers arriving with goods purchased
within the EU [[TIRGL/EEU]] which are for personal use only.
Goods obtained duty and tax paid in the EU; unlimited,
provided being for personal use, which includes personal
consumption and gifts for family and friends.
However, if bringing large quantities of alcohol or tobacco
and stopped by Customs, questions may be asked regarding
journey, purchases and purpose of the goods, particularly if
the amounts exceed:
1. tobacco products:
- 800 cigarettes;
- 400 cigarillos (max. 3 g each);
- 200 cigars;
- 1 kg of pipe or cigarette tobacco;
2. alcoholic beverages:
- 10 litres of spirits over 22%;
- 20 litres of alcoholic beverages less than 22%;
- 90 litres of wine (though no more than 60 litres of
sparkling wine);
- 110 litres of beer.
- Free import to passengers arriving from non-EU Member States
(including the Canary Islands, Channel Islands, Gibraltar
and similar territories):
1. tobacco products, for passengers 17 years of age and
over:
- 200 cigarettes; or
- 100 cigarillos (max. 3g each); or
- 50 cigars; or
- 250 g tobacco; or
- a proportional assortment;
2. alcoholic beverages, for passengers 17 years of age and
older:
- 1 litre of spirits over 22% volume, or non-denatured
ethyl alcohol with more than 80% volume; or
- 2 litres of spirits or aperitifs made of wine or similar
beverages less than 22% volume, or sparkling wines or
liqueur wines; or
- a proportional mix of these products; and in addition
- 4 litres of wine; and
- 16 litres of beer;
3. other goods (for air travellers) up to a value of GBP
390.-.
- Prescription Drugs: Passengers carrying medication upon
entry to the UK do not have to declare them by entering a
red channel or present their licence, but should be able to
produce this if questioned.
- Prohibited:
Anabolic steroids and certain other performance-enhancing
drugs, in the form of medicinal products, are prohibited
unless they are imported by an individual for
self-administration. For further details please consult:
[http://www.homeoffice.gov.uk/drugs/drug-law/].
- Prohibited:
Products of animal origin, not originating from an EU Member
State [[TIRGL/EEU,]] Andorra, Liechtenstein, Norway, San
Marino or Switzerland, are not permitted to be imported into
an EU Member State, with the exception of limited amounts
from Andorra, Croatia, the Faeroe Isl., Greenland, Iceland
and small amounts of specific products from other countries.
- For full details, please see [[TIRULES/R65]] or refer to the
website of the European Union, [http://europa.eu/].
- For full details please see Terms & Definitions, section 5.
Customs, or refer to the website of the European Union,
[http://europa.eu/].
Arms and Ammunition:
- Import of firearms (incl. sporting guns and shotguns) and
ammunition must be supported by an appropriate
license/certificate plus a permit. This permit can be
obtained at the relevant police authority by a sponsor who
is resident in the UK. The sponsor may be an individual or a
representative of a club, shooting syndicate, country estate
or national shooting organization. The completed permit will
be sent to the sponsor who can forward it to the visitor.
The sponsor may also produce the permit at the time and
place of the importation by arrangement.
If a visitor has no permit, then the weapon will be detained
by UK Border Agency until a permit is produced.
Weapons taken from passengers prior to embarkation for safe
stowage in the aircraft must be returned to the passenger by
a responsible officer of the airline or handling agent in
the presence of an officer of UK Border Agency in the red
channel of the arrival customs hall.
Furthermore such items must be clearly identified so that
they can be presented to UK Border Agency for clearance in
accordance with the prevailing instructions.
The use of a sticker/label will ensure that all firearms and
ammunition therefore are quickly and easily identified on
arrival, thus obviating difficulties with customs clearance.
Passengers are allowed to tranship sporting guns and
ammunitions via the United Kingdom under the open general
transhipment licence subject to following:
- weapons must travel with passenger as checked personal
baggage;
- if there is a stopover in the United Kingdom, weapons must
be declared and must not remain in the United Kingdom longer
than 30 days.
However, passengers are not permitted to transit through the
United Kingdom with checked baggage containing sporting guns
to the following destinations:
Iran, Iraq, Liberia, Libya, Macedonia (FYROM), Montenegro
(Rep. of), Myanmar, Rwanda, Serbia (Rep. of), Sierra Leone,
Somali and Sudan.
Important: All handguns are restricted under UK law and may
only be carried on BA aircraft with prior permission of the
Security Duty Manager. Small arms ammunition for sporting
purposes shall not be carried in passenger's baggage in
quantities exceeding 5 kg per person.
Additional Information:
- Prohibited: indecent or obscene books, films or videos.
- Foodstuffs (for personal consumption):
the following may be brought into the UK if arriving from:
- an EU Member State [[TIRGL/EEU]] , Andorra, the Canary
Islands, the Isle of Man, Norway and San Marino:
meat and meat products, milk and dairy products (not
applicable to unpasteurised milk and its products) and other
animal products (e.g. fish, shellfish, honey, eggs) provided
obtained in the EU and free from disease;
- the Faroe Islands, Greenland, Iceland, Liechtenstein and
Switzerland:
5kg max combined total weight of meat and meat products,
milk and dairy products (not applicable to unpasteurised
milk and its products) provided obtained these countries and
free from disease;
generally 1kg (rules vary per product/country) of other
animal products (e.g. fish, shellfish, honey, eggs) provided
free from disease;
-all other countries:
generally 1kg (rules vary per product/country) of other
animal products (e.g. fish, shellfish, honey, eggs) provided
free from disease. No meat and meat products, milk and dairy
products are permitted.
All travelers may carry a limited quantity of powdered
infant milk, infant food and special foods required for
medical reasons, provided items do not require refrigeration
prior to opening and must be in commercially branded
packaging, unopened unless in current use.
For full details and information on specific food products,
consult [http://www.defra.gov.uk] or tel: 08459 335577 (within the
UK) or +44 20 7238 6951
- Fruit, vegetables, plants and plant products (all for
personal use and must be free from signs of pests and
diseases),
the following may be brought into the UK if arriving from:
- an EU Member State [[TIRGL/EEU]] , Andorra, the Canary
Islands, the Isle of Man and San Marino:
all plants or plant products provided they were grown in
these countries;
- other specific European Member States and other countries
in the Euro-Mediterranean area and all other countries:
a limited amount of certain fruits, vegetables, plants and
plant products, with restrictions on many others.
For full details and information on specific food products,
consult [http://www.defra.gov.uk] or tel: +44 1904 455174
- Applicable in Northern Ireland:
Passengers having visited farms or being in contact with
farm animals should contact the Imports Inspectors on
arrival.
All animals are subject to pre-importation conditions and
licence.
Import of all kinds of meat or poultry meat only allowed if:
a.packed in tins or sealed glass containers provided these
are capable of storage for extended periods; or
b.accompanied by a veterinary certification;
c.declared upon arrival to the Department of Agriculture
(Northern Ireland) Imports Inspectors.
Crew Members:
- Same regulations as for passengers apply.
Pets:
- Pet cats, dogs (incl. assistance dogs) and ferrets enterring
the UK must meets the rules of Regulation (EC) No. 998/2003
[[TIRULES/R60]]. This regulation is operated in the UK as the
Pets Travel Scheme (PETS).
At present, carriers on certain routes are participating in
PETS to transport pets. For detailed information on
carriers/routes, updates and further information about pet
entry to the UK please consult the UK Government website at
[http://www.defra.gov.uk]. Passengers are also advised to
contact their carrier for more information.
Pet cats, dogs and ferrets, which do not comply with the
Regulation are subject to rabies control measures
(quarantine). They must not be shipped as baggage (SEE NOTE
14148) and must be carried in the hold of the aircraft in a
"nose and paw proof crate or container" as manifested cargo
(SEE NOTE 14149)covered by an Air Waybill. Prior advice by
telex or other suitable means to the Cargo Department of the
airline concerned at the station of arrival is mandatory
prior to shipment. It should quote license number shown on
"boarding document", name of shipper and owner, species of
animal, date and flight of arrival and departure.
Cats, dogs and ferrets must be accompanied by a "boarding
document as an indication that the Department for
Environment, Food and Rural Affairs has issued an import
licence. When they enter UK , they will be vaccinated
against rabies. This may be waived if they have already been
vaccinated.
Transit: Pets arriving and departing from the same airport
must do so within 48 hours or be transferred to an official
quarantine by an authorized carrying agent. Arrangements
must be made prior to arrival. Pets may not pass the customs
control. Pets arriving and departing from different airports
within 48 hours require a transit license from the Animal
Health, Specialist Service Centre for Imports. The pet must
be transported from the point of landing to the point of
export by an authorized carrying agent.
Prohibited: all imports of birds and bird eggs are subject
to restrictions for reasons of animal health and some are
also restricted under the Convention on International Trade
in Endangered Species (CITES). Import of five or less pet
birds may be permitted subject to certain conditions. For
information regarding these restrictions and permitted
imports please contact respectively the Specialist Service
Centre for Imports
([http://animalhealth.defra.gov.uk/about/contact-us/tradeimpo]
rts.html) and the Wildlife Licensing and Registration
Service
([http://animalhealth.defra.gov.uk/about/contact-us/wildlife].
html). The Specialist Service Centre for Export advise on
all movements of performing animals
([http://animalhealth.defra.gov.uk/about/contact-us/tradeexpo]
rts.html)..
This prohibition also applies to transhipments via any
airport in the United Kingdom.
However, above is not applicable if a specific dispensation
for individual cargo consignments covered by an Air Waybill
has been obtained from the Animal Health , Specialist
Service Centre for Imports, Chelmsford. Tel +44 (0) 1245
454860.
Warning: In case of illegal imports into Great Britain the
owner may be fined up to GBP 5,000.- (or more if convicted
in the Crown Court) and/or imprisoned and the animal
destroyed. An owner who knowingly uses false documentation
to transport a pet into Great Britain can also be fined up
to GBP 5,000.- and/or imprisoned. An airline which lands an
illegal pet in Great Britain (i.e., one that fails to meet
the entry rules and does not have an import licence) may be
fined up to GBP 5,000.- (or more if convicted in the Crown
Court). Note: different fines may apply in Northern Ireland.
NOTE 14148: With approval of the carrier trade dogs may
enter the UK provided following conditions (Balai directive
92/65/EEC) have been met:
-- dogs must be from registered establishments, must have
microchip identification, rabis vaccination and blood
tests. The dog has to be available for checking by a
Veterinary Officer within 24 hours after arrival in the UK.
NOTE 14149: A red "rabies control" label (sent to all
applicants for licenses) should be affixed to the
crate/cage or container.
CHECK [[TINEWS/N1]] - SRI LANKA: ELECTRONIC TRAVEL
AUTHORIZATION
10 Jan 2012 / 03:00 [UTC]
#8
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
You absolutely do not have to pick up your bags when connecting from an international flight in the UK. This stone age policy is reserved mainly for the US and a couple of other countries, but doesn't apply in most of the world (including the UK and Germany, so this was actually a valid comparison). If your bag is tagged to an onward destination you'll see your bag at the end of the journey.
That said, you will probably fail to get your bag checked through since it's a separate PNR. UA do not have to do this, and most agents will refuse. Go to the checkin counter with a printout of your BA itinerary including ticket number and flight details and give it a try, but don't be surprised if they say no.
That said, you will probably fail to get your bag checked through since it's a separate PNR. UA do not have to do this, and most agents will refuse. Go to the checkin counter with a printout of your BA itinerary including ticket number and flight details and give it a try, but don't be surprised if they say no.
#9
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,072
Is that your experience with UA, or are you just saying that to support some other agenda?
IME, the U.S. carriers, including UA, are quite liberal about this stuff, and they'll usually do it, and almost always for someone with status.
UA has never refused my requests to tag bags across PNRs.
#10
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
Is that your experience with UA, or are you just saying that to support some other agenda?
IME, the U.S. carriers, including UA, are quite liberal about this stuff, and they'll usually do it, and almost always for someone with status.
UA has never refused my requests to tag bags across PNRs.
IME, the U.S. carriers, including UA, are quite liberal about this stuff, and they'll usually do it, and almost always for someone with status.
UA has never refused my requests to tag bags across PNRs.
Perhaps you're missing the fact that the OP is connecting to BA and not a *A partner?
#11
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,072
No agenda at all. Finding an agent who will interline a bag to a non-alliance partner and on a separate PNR is not an easy task. I know of many more people who have failed to do it than have succeeded. On UA and other US airlines.
Perhaps you're missing the fact that the OP is connecting to BA and not a *A partner?
Perhaps you're missing the fact that the OP is connecting to BA and not a *A partner?
I got that part. I've never had a problem with UA, even connecting to some non-Alliance carriers (e.g., FJ or MH) on a separate ticket.
#12
Join Date: Feb 2008
Location: SFO/SJC
Programs: UA 1K, NW forever
Posts: 1,390
I've had no problem in the past (2009) with UA checking my bag through on a separate BA PNR, but it was US-LHR-EU.
#13
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,064
Since UA and BA have interline agreements, UA will interline the bags, regardless of alliance affiliation. OP needs to present both itinerary for the agent to punch in the information
What aacharya was trying to point out that your previous experience was international to international, whereas your new itinerary is international to domestic, which may have a different set of rules.
What aacharya was trying to point out that your previous experience was international to international, whereas your new itinerary is international to domestic, which may have a different set of rules.
#14
Join Date: Oct 2009
Location: SFO, LON
Programs: BA GGL/CCR, Bonvoy Tit, Hilton Dia etc etc
Posts: 2,354
The fact that they have an interline agreement doesn't compel anyone to through check anything to any final destination. European carriers have a tendency to make up all sorts of absurd rules about this, and I once got into a real argument with outsourced BA ground staff in Prague who would not through check my bag PRG-LHR-SFO onto UA even though the two flights were on the same PNR! I suspect it's an unintended consequence of having strict rules about compensation, you try your best to avoid getting yourself in situations where you might owe someone something.
Ex-US, I have never once failed to through check a bag with a US carrier. Back in the day before I was 1K with UA and did all my TATL with VS, I did MSP-ORD-LHR-PRG on UA, VS and BA, mixed PNRs and all, and the UA agent at MSP checked my bag to PRG. I have not been refused this ever.
One of the reasons it is easier in Europe to through check bags to final destinations is that historically airports were laid out primarily for international flights, and there was always a strong separation between landside and airside. Ya almost always would have to walk through some place with your bags where somebody could stop you and ask you questions, even if they never did. This is true even in the smaller airports like FLR, where even if you come in from Italy you walk through a theoretical customs point with nothing vs something to declare past a bemused young mad standing around in military garb with an uzi or something, trying to look vaguely menacing.
The way US domestic arrivals are laid out in most of the US, it's just not feasible to put something like this in place. You'd have to figure out how to bring baggage collection somehow "inside" of public areas, which is just impossible without basically re-building most airports from scratch.
Ex-US, I have never once failed to through check a bag with a US carrier. Back in the day before I was 1K with UA and did all my TATL with VS, I did MSP-ORD-LHR-PRG on UA, VS and BA, mixed PNRs and all, and the UA agent at MSP checked my bag to PRG. I have not been refused this ever.
One of the reasons it is easier in Europe to through check bags to final destinations is that historically airports were laid out primarily for international flights, and there was always a strong separation between landside and airside. Ya almost always would have to walk through some place with your bags where somebody could stop you and ask you questions, even if they never did. This is true even in the smaller airports like FLR, where even if you come in from Italy you walk through a theoretical customs point with nothing vs something to declare past a bemused young mad standing around in military garb with an uzi or something, trying to look vaguely menacing.
The way US domestic arrivals are laid out in most of the US, it's just not feasible to put something like this in place. You'd have to figure out how to bring baggage collection somehow "inside" of public areas, which is just impossible without basically re-building most airports from scratch.
#15
Original Poster
Join Date: Jun 2002
Location: Potomac MD
Programs: UA MP 1K
Posts: 7,182
And the sad outcome...
Taking the wise advise of KVS, I went to the additional services line at IAD last night (Saturday)--and, of course, no one was there. So two kind Global Services agents summoned me over, and after I asked, one of them checked my bag straight through to MAN. I got to LHR and wound up in the check-in area of Terminal 1. So I went to the 1K desk and a kind UA agent checked the status of my bag--it is in the hands of BA, he said. So I went about my merry way and proceeded to board my BA LHR-MAN flight. I was pulled aside and asked if I had a checked bag. I said that I did and showed them the little tag attached to my UA BP. They said that they did not have a record of it and I should speak to the person at the entrance to the plane. I did and he said that they knew I had a bag but UA had never informed them of this fact (???) and that they would locate the bag and put it on a later flight.
So I was not so thrilled with UA until I got to MAN, where I encountered a very rude baggage rep from BA (apparently, the only actual BA employee at the airport, I was told when I went upstairs to Customer Disservice). This guy admitted that UA had sent the bag to BA but said that no one knew what happened after the bag arrived at Terminal 5. But clearly at this point--since they knew where the bag was after my flight landed--it was not a UA problem (since they don't handle bags at Terminal 5 for BA). And the rude BA rep said that: (1) there was no guarantee that the bag would be put on the 5:15 flight (it was 2:30 when we had this discussion); and (2) it was unlikely that I would get the bag tonight even though my coat and clothes for tomorrow's meetings are in the bag.
The simple summary is:
UA did what it was supposed to do to interline the bag as KVS wrote.
BA messed up royally.
BA could care less.
What was so terrible about BA is not just that they lost my bag, but that they treated me terribly when I inquired.
So I was not so thrilled with UA until I got to MAN, where I encountered a very rude baggage rep from BA (apparently, the only actual BA employee at the airport, I was told when I went upstairs to Customer Disservice). This guy admitted that UA had sent the bag to BA but said that no one knew what happened after the bag arrived at Terminal 5. But clearly at this point--since they knew where the bag was after my flight landed--it was not a UA problem (since they don't handle bags at Terminal 5 for BA). And the rude BA rep said that: (1) there was no guarantee that the bag would be put on the 5:15 flight (it was 2:30 when we had this discussion); and (2) it was unlikely that I would get the bag tonight even though my coat and clothes for tomorrow's meetings are in the bag.
The simple summary is:
UA did what it was supposed to do to interline the bag as KVS wrote.
BA messed up royally.
BA could care less.
What was so terrible about BA is not just that they lost my bag, but that they treated me terribly when I inquired.