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Old Dec 7, 2011 | 5:27 pm
  #16  
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Who quoted you the $559.60 price? Did you get an email from UA that shows the lower price?
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Old Dec 7, 2011 | 5:40 pm
  #17  
 
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Originally Posted by FriendlySkies
Who quoted you the $559.60 price? Did you get an email from UA that shows the lower price?
The $559.60 price was the with tax price on united.com and the same price the agent told me when I made the reservation. The first email I got was when it was ticketed at $767.81 per ticket.

They've admitted the fare wasn't stored long enough, but they don't agree with me on the price. And they say there is no way to retrieve what I was originally quoted.

I just checked the reservation again, and now the fare code is blank, and the fare shows $603.35 base fare, no taxes, for a total of $603.35. Before I called earlier it showed $581.xx base, taxes added on, and a total of $603.35. What is going on?

Last edited by iluv2fly; Dec 7, 2011 at 7:51 pm Reason: merge
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Old Dec 7, 2011 | 10:30 pm
  #18  
 
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Originally Posted by garykung
My 2 cent - regardless what you want to do with it (mail/airport), always say mail.

In this case, they have to hold it for a long time - then you can ticket at the airport as you want to at a reasonable time.
My impression was that while this may work, if you bring it to the airport after saying you will mail it and after 24 hours, then UA has the right to re-fare the reservation to the current price. There have been some posts saying this has happened, but YMMV. I live close to the airport so I always just bring it in the next day.
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Old Dec 8, 2011 | 7:23 am
  #19  
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Originally Posted by garykung
My 2 cent - regardless what you want to do with it (mail/airport), always say mail.

In this case, they have to hold it for a long time - then you can ticket at the airport as you want to at a reasonable time.
Originally Posted by Antipode
My impression was that while this may work, if you bring it to the airport after saying you will mail it and after 24 hours, then UA has the right to re-fare the reservation to the current price. There have been some posts saying this has happened, but YMMV. I live close to the airport so I always just bring it in the next day.
+1. If the reservation is set up for ticket by mail, and if you try to ticket it more than 24 hours, the agent will refare the ticket. Yes, there are some knowledgeable agents who can override the refare, but that's more unusual than the norm.
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