Any way to postpone the expiration date of SWUs?
#1
Original Poster
Join Date: Jan 2004
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Any way to postpone the expiration date of SWUs?
I now have 12 SWUs in my account. Six of them will expire on 1/2012 and the other six will expire on 9/2012. Does anyone know if I can get the expiration date for my last six SWUs push out to 12/2012 or 1/2013 instead? I don't like this compulsory early deposit of my 6 SWUs. I would rather go back the old way where SWUs will expire on the beginning of each calendar year
#2
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Many have been told by MP CS that if the SWUs were forced on you "early" (as in right after you cross 100K), at some point next year you'll be able to call and request them to be extended to either EOY or 1/13.
But technically, not "official".
But technically, not "official".
#3
Join Date: Feb 2003
Location: PHL
Programs: UA Plat, 2MM
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2011 SWU Extended into 2012 ???
I wanted to use two SWU expiring the end of January 2011 for an international flight Feruary 3-7,2012. I called MP to see if I could get the expiration date extended. The first agent was in Manila, and I will not go into that conversation. The second conversation was in the US and the agent was very helpful. She made some calls and came back and said she was told that due to the upheaval with the merger they were going to extend SWU into 2012 and I would not have any trouble using it. She said if I did have a problem to get in touch with her. She gave me her name and station.
Has anyone heard of the SWU extension? How would I reconnect with this agent if I need her help as she offered?
Has anyone heard of the SWU extension? How would I reconnect with this agent if I need her help as she offered?
#4
Join Date: Dec 2009
Location: SJC/SFO
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I wanted to use two SWU expiring the end of January 2011 for an international flight Feruary 3-7,2012. I called MP to see if I could get the expiration date extended. The first agent was in Manila, and I will not go into that conversation. The second conversation was in the US and the agent was very helpful. She made some calls and came back and said she was told that due to the upheaval with the merger they were going to extend SWU into 2012 and I would not have any trouble using it. She said if I did have a problem to get in touch with her. She gave me her name and station.
Has anyone heard of the SWU extension? How would I reconnect with this agent if I need her help as she offered?
Has anyone heard of the SWU extension? How would I reconnect with this agent if I need her help as she offered?
Though I have no personal experience, many have posted over the previous years they were able to do this with one SWU. Not sure about next year though?
#5
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In the past few years this benefit, the ability to extend one SWU from 31 Jan. to 30 Apr., has popped up in early-ish November.
#6
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Yes, pretty standard to extend January expiring SWUs through to April over past few years. Others have also said UA will extend newly earned SWUs (i.e. those credited once we pass 100K) through to the end of January 2013.
#7
Moderator: United Airlines
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I'm wondering if the second agent has these two different cases confused? If the OP is talking about an expriring SWU, it is likley the first case and not this second case.
#8
Join Date: Jul 2009
Programs: UA 1K, Dog Woof Million Mile Member
Posts: 444
One is correct
Last year, I had one extended into April. I asked about more and they said no. I do not know how it will work in 2012. UA/CO is trying to shorten the period you have for usage by giving upgrades to you when you hit the 1K mark, rather than at the end of the year.
This one could go either way for 2012, but if I had to guess, I would think that they would follow the one upgrade into April.
This one could go either way for 2012, but if I had to guess, I would think that they would follow the one upgrade into April.
#9
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There was overlap in the transition, but the period of validity is basically the same as it was (not exactly, as they're now actually good anywhere from 12 months to 13 months).
#10
Join Date: Jan 2010
Location: Carmel Valley(was Hawaii)
Programs: United 1K 2.7 MM
Posts: 1,174
Call or e-mail
I'd like to postpone recieving my SWUs till Jan 2012. I've seen reports both ways: "not possible" and "call in 2012" on earlier FT posts. Is calling the MP desk better than sending an e-mail to 1K Voice?
Has anyone recieved a definite answer?
Thanks
Has anyone recieved a definite answer?
Thanks
#11
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You cannot delay receiving the SWUs, but some people have been told that United will extend the expirations on them. We'll have to see how that plays out.
#12
Join Date: Jul 2003
Location: Gatwick, UK
Programs: UA *G, BA Silver
Posts: 1,673
All 6 SWUs extended to April 2012
Last year, I had one extended into April. I asked about more and they said no. I do not know how it will work in 2012. UA/CO is trying to shorten the period you have for usage by giving upgrades to you when you hit the 1K mark, rather than at the end of the year.
This one could go either way for 2012, but if I had to guess, I would think that they would follow the one upgrade into April.
This one could go either way for 2012, but if I had to guess, I would think that they would follow the one upgrade into April.
So, I guess the rumors about generosity were true.
#13
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#14
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#15
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Great news if it applies across the board, or more specifcally ME!