How do you get an e-receipt?
Aug 26, 2011 | 1:09 pm
#1
Original Poster
Join Date: Jun 2006
Location: Los Osos, CA
Programs: UA 1K, HH Diamond,
Posts: 32
How do you get an e-receipt?
When I try to view/print an e-receipt on .bomb it just brings me to a useless page showing one leg of my trip and no actual "receipt" information (conf #, itin, amount paid, etc.). And that's only if it doesn't return an error.
I can use my confirmation emails but they can end up being multiple pages. Is there any way to get a receipt other than printing one at the airport?
Am I the only one having problems with this on .bomb?
Thanks
I can use my confirmation emails but they can end up being multiple pages. Is there any way to get a receipt other than printing one at the airport?
Am I the only one having problems with this on .bomb?
Thanks
Aug 26, 2011 | 1:21 pm
#2
Join Date: Apr 2005
Location: MBS/FNT/LAN
Programs: UA 1K, HH Gold, Mariott Gold
Posts: 9,696
When I try to view/print an e-receipt on .bomb it just brings me to a useless page showing one leg of my trip and no actual "receipt" information (conf #, itin, amount paid, etc.). And that's only if it doesn't return an error.
I can use my confirmation emails but they can end up being multiple pages. Is there any way to get a receipt other than printing one at the airport?
Am I the only one having problems with this on .bomb?
Thanks
I can use my confirmation emails but they can end up being multiple pages. Is there any way to get a receipt other than printing one at the airport?
Am I the only one having problems with this on .bomb?
Thanks
Also, IIRC I *think* there is a charge if UA faxes or snail mails you a reciept.
FWIW, I just print the confirmation, and for printing preferences select page 1-1 (instead of "print all"), that saves from all the rules, car rental offers, etc.
Aug 26, 2011 | 1:22 pm
#3
Join Date: Nov 2007
Location: IAD
Programs: No Loyalty to any airline
Posts: 2,378
Just pull up your itinerary, click on "view e-receipt" and then print it. I just checked one of mine, and it works fine.
Aug 26, 2011 | 2:38 pm
#4
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
When I try to view/print an e-receipt on .bomb it just brings me to a useless page showing one leg of my trip and no actual "receipt" information (conf #, itin, amount paid, etc.). And that's only if it doesn't return an error.
I can use my confirmation emails but they can end up being multiple pages. Is there any way to get a receipt other than printing one at the airport?
Am I the only one having problems with this on .bomb?
Thanks
I can use my confirmation emails but they can end up being multiple pages. Is there any way to get a receipt other than printing one at the airport?
Am I the only one having problems with this on .bomb?
Thanks
Aug 26, 2011 | 9:54 pm
#5
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 16,204
My e-receipts for current itineraries (i.e. those not flown yet) always work. It's the past ones that don't really work for me.
Sep 19, 2011 | 12:08 am
#6
Join Date: Nov 2003
Location: SYD
Programs: QF PS and spouse of QP Senior Lifer PS, UA, AA, DL, AS, AV, TK
Posts: 766
Yesterday I tried to print an e-receipt for an itinerary which finished 2 weeks ago.
Got message "System error. To get a receipt, email your ticket details to UA refunds."
Which I did, and immediately got an automated reply "Your refund
will take us 7-10 days, so do not email us again before that time."
I dont know if the e-receipt would have worked while the itinerary was still live.
Got message "System error. To get a receipt, email your ticket details to UA refunds."
Which I did, and immediately got an automated reply "Your refund
will take us 7-10 days, so do not email us again before that time."I dont know if the e-receipt would have worked while the itinerary was still live.
Sep 19, 2011 | 5:39 am
#7
Join Date: Apr 2004
Location: Central Virginia
Programs: UA 2MM
Posts: 1,231
I am able to pull up past receipts going back 9months and print them. No problem here.