Overaggressive EasyUpdate
#31




Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.6MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; DL GLD, HYA GLOB
Posts: 4,927
Ditto. Phone call and email this afternoon that my flight this evening is on-time. If it ends up being delayed, will I get COMPENSATION for having been given a false sense of security?
#32
Join Date: Feb 2010
Location: Hustletown
Programs: UA 1K (1MM), Marriott lifetime Plat
Posts: 211
Had the same thing happen to me today -- and had the same blood-run-cold moment that I booked my non-refundable ticket for tomorrow instead of Thursday. The jump in my blood pressure merits at least a $150 cert, I'd say...
#33




Join Date: Aug 2004
Location: ORD
Programs: UA 1K 1.5 MM, AA PLAT PRO 1MM
Posts: 581
Just back from my MR to SFO today and I see I'm not the only one who got that little surprise this morning. It caused a momentary panic when I saw "EasyUpdate Flight Alert" in my email at 4:30 am--since I knew an upgrade was out of the question (I was something like #14 on the list last night), a cancellation or delay was the most likely assumption.
#34
A FlyerTalk Posting Legend




Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,219
Seems to have been a rash of bogus notices today. Our flight Thursday was rescheduled from 11:56 to... 11:56.
#35




Join Date: Nov 2009
Location: NYC
Programs: CX DM, CI Emerald, DL 1MM, Hyatt Globalist, Marriott Lifetime Plat
Posts: 449
Just got easy update on both email and phone call. My IAD-LHR flight on Thursday will depart on time.
#36




Join Date: Apr 2005
Location: SFO, SJC, HNL
Programs: UA 1K, 2.4MM; AA EP
Posts: 150
+ 1, around 15th poster noting no-change schedule change for Thursday morning.
#37
FlyerTalk Evangelist




Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,657
Just got text/email for MCI-ORD-SFO on Friday. They wanted to let me know that the flight will depart on-time
#38



Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,656
It had darned well be on-time this far out in advance. I'd be really annoyed to find out they know on a Monday that a flight on Friday will be delayed!
#39
Join Date: Oct 2004
Location: SF, CA USA
Programs: UA 1K MM, RCC, PreChk , Hertz 5* Gold, HH Silver, SPG Gold thx to Amex Plat
Posts: 490
I rec'd an ez update earlier today that my SFO-HKG flight was leaving on time (tomorrow). For a second, I thought I missed my flight.
#40


Join Date: Feb 2006
Location: SAN, SNA
Programs: Marriott Gold
Posts: 143
Got an EZ update a few minutes ago that my LAX-SEA flight Friday afternoon is on time. Like they would know now!
For a few seconds I thought maybe our upgrade had come through. Not likely with two of us - more likely only mine would come thru at this point since I'm 1K and hubby is no status (to United, not to me
).
I called United and they basically told me this was an enhancement. This isn't a desireable enhancement to me. Accurate updates day of departure would be a nice enhancement.
For a few seconds I thought maybe our upgrade had come through. Not likely with two of us - more likely only mine would come thru at this point since I'm 1K and hubby is no status (to United, not to me
). I called United and they basically told me this was an enhancement. This isn't a desireable enhancement to me. Accurate updates day of departure would be a nice enhancement.
#42
Join Date: Nov 2010
Location: DEN
Programs: UA 1K, AA EXP, WN A+, Marriott LT
Posts: 893
Wow woke up this morning to three "on time" text EasyUpdates--two for my flights on Friday, one on my flight on Saturday. Kind of ridiculous! I wish UA could operate with this much certainty!
#43


Join Date: Jun 2009
Location: San Jose, Costa Rica
Programs: UA 1K M, AA 2 MM PREM, HYATT Globalist, Marriott Lifetime Platinum., Hilton Gold, Hertz Prez Club
Posts: 816
Overagressive is the Right word!
One time my flight was delayed three times, I got 8 phone calls from United Easy Update - they eat up few minutes of my phone time. I was at the gate and I knew that the flight was getting delayed.
UA - it would be good to fix this system too!
UA - it would be good to fix this system too!
#44




Join Date: Aug 2008
Location: Colorado
Programs: Hilton Gold , Hyatt Globalist, United Gold
Posts: 138
very weird ... especially going from not getting any updates to these very early ones .... kinda nutty ....
I hope they fix this and revert back to the usual 3 hours before the flight deal...
Drek
#45




Join Date: Feb 2008
Location: SFO
Programs: UA 1K/MM
Posts: 234
Got an EZ update a few minutes ago that my LAX-SEA flight Friday afternoon is on time. Like they would know now!
For a few seconds I thought maybe our upgrade had come through. Not likely with two of us - more likely only mine would come thru at this point since I'm 1K and hubby is no status (to United, not to me
).
I called United and they basically told me this was an enhancement. This isn't a desireable enhancement to me. Accurate updates day of departure would be a nice enhancement.
For a few seconds I thought maybe our upgrade had come through. Not likely with two of us - more likely only mine would come thru at this point since I'm 1K and hubby is no status (to United, not to me
). I called United and they basically told me this was an enhancement. This isn't a desireable enhancement to me. Accurate updates day of departure would be a nice enhancement.
I got two calls yesterday that my two flights 48 hours later would be on time.
How do they know?

