Computer Malfunction
May 10, 2011 | 4:21 pm
#1
Original Poster
Join Date: Mar 2003
Location: san jose, ca , usa
Programs: UA 1K. MM/UA,SPG/gold
Posts: 6
Computer Malfunction
Made reservation 2 mos ago SFO-FRA-IST roundtrip departing 05/22. Yesterday a change appeared in routing message on UA.Bomb SFO-ORD-MUC-IST and return via MUC-IAD-SFO.Complained immediately and previous routing reinstated, but lost the reserved seats at economy plus and now only seats available are at the end of the plane in the middle. Complained to the supervisor and explanation is they cant do anything its the mistake of computers from trying to sync with Continental...
Any suggestions ??
Any suggestions ??
May 10, 2011 | 4:34 pm
#2
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
Just keep watching the seat map each day... as the flight gets closer you should see some E+ seats open up as people get upgraded.
Barring that..there's really nothing more you can do.
Barring that..there's really nothing more you can do.
May 10, 2011 | 8:16 pm
#3
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,811
Codeshares are the sources of all evil.