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Old May 10, 2011 | 4:21 pm
  #1  
hrairg
 
Join Date: Mar 2003
Location: san jose, ca , usa
Programs: UA 1K. MM/UA,SPG/gold
Posts: 6
Computer Malfunction

Made reservation 2 mos ago SFO-FRA-IST roundtrip departing 05/22. Yesterday a change appeared in routing message on UA.Bomb SFO-ORD-MUC-IST and return via MUC-IAD-SFO.Complained immediately and previous routing reinstated, but lost the reserved seats at economy plus and now only seats available are at the end of the plane in the middle. Complained to the supervisor and explanation is they cant do anything its the mistake of computers from trying to sync with Continental...
Any suggestions ??
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