CO states UA ticket is out of sync
Mar 31, 2011, 6:26 pm
#31
Join Date: Sep 2000
Location: LAX
Programs: UA 1K MM, AS MVPG, SPG PLAT 100
Posts: 1,497
Aug 16, 2011, 7:51 pm
#32
Join Date: May 2011
Posts: 5,814
Anyone know who I can talk to about these issues? I tried calling CO and UA today but kept getting tossed back and forth (both were too afraid to touch the ticket in fear of being canceled).
My UA/CO flight in November went out of sync and went from 5 legs to Cali and back to a whopping 9. I'm on transcon flights to run a half marathon with a relatively tight window (leaving once I get out of work, traveling, (little rest), running, traveling, back to work).
I've done it before but this out of sync issue is making me worried. heh heh heh.
My UA/CO flight in November went out of sync and went from 5 legs to Cali and back to a whopping 9. I'm on transcon flights to run a half marathon with a relatively tight window (leaving once I get out of work, traveling, (little rest), running, traveling, back to work).
I've done it before but this out of sync issue is making me worried. heh heh heh.
Aug 16, 2011, 9:25 pm
#33
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,693
Call the airline who issued the ticket. 005 is COA, 016 is UAL.
Aug 17, 2011, 7:52 am
#34
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
+1 ^
That is what I usually did. Most of the time they will have to reissue the ticket. Sometimes it could be just the CO->UA flight number change that messes up the whole PNR with sometimes more and sometimes less segments! Can't wait for the merger to be fully completed!
That is what I usually did. Most of the time they will have to reissue the ticket. Sometimes it could be just the CO->UA flight number change that messes up the whole PNR with sometimes more and sometimes less segments! Can't wait for the merger to be fully completed!
Aug 17, 2011, 8:15 am
#35
Suspended
Join Date: Jun 2005
Programs: Continental Gold Elite, United Premier Executive
Posts: 6,766
The problem is sUA's fault, and won't go away for good until both carriers switch to Shares next year.