UA agrees to honor original terms of Early Bird Bonus
Feb 20, 2004, 1:01 pm
#16
Join Date: Apr 2001
Location: Los Angeles
Programs: United MM- Marriott Titanium - Air France/KLM Flying Blue Platinum
Posts: 4,835
Great news and thanks Gene for taking care of this..
Feb 20, 2004, 1:26 pm
#17
In memoriam
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,665
Gene:
Amazing job! Thank you for persisting and being so gracious while doing this (no histrionics - just taking care of business!). Nice work.
Amazing job! Thank you for persisting and being so gracious while doing this (no histrionics - just taking care of business!). Nice work.
Feb 20, 2004, 1:30 pm
#18
Join Date: Aug 2001
Location: SFO
Programs: United 1K 2MM / Marriott LTP
Posts: 5,071
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ecmt:
I called Customer Relations earlier this morning and spoke with David Perez. After being put on hold for half and hour. Mr. Perez advised me that UA would honor its promotion. I would not need to take any further action and my record would be noted accordingly.</font>
I called Customer Relations earlier this morning and spoke with David Perez. After being put on hold for half and hour. Mr. Perez advised me that UA would honor its promotion. I would not need to take any further action and my record would be noted accordingly.</font>
No need to debate for the next 1.5 months now.
Feb 20, 2004, 1:33 pm
#19
Original Member
Join Date: May 1998
Location: The shape-shifting urban sprawl that is El Lay. FT member #71.
Programs: UA Gold & MM; DL & AA credit card dirt status; Hilton Diamond; Marriott Fool's Gold
Posts: 4,690
Gene, you da man!
However it disturbs me a bit the United still won't fix this automatically. Flyers appear to have to initiate action via an email or phone call in order to get the 5X.
Certainly FT'ers are squeaky wheels and will succeed in this process. But what about the 1P and 1K's who are not FT readers? At some point many of them will realize they got screwed by UA, when they finally reconcile their MP account.
However it disturbs me a bit the United still won't fix this automatically. Flyers appear to have to initiate action via an email or phone call in order to get the 5X.
Certainly FT'ers are squeaky wheels and will succeed in this process. But what about the 1P and 1K's who are not FT readers? At some point many of them will realize they got screwed by UA, when they finally reconcile their MP account.
Feb 20, 2004, 2:23 pm
#20
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
Thanks gfowler and also Thanks to everyone who wrote, emailed and/or phoned on this. I'm positive that it was the flood of inquiries that got some action on this. 
My guess is on the "squeaky wheel" part, is that they made a typo in the original offering, but don't want to give out the extra miles to those that did not see or responded to the original one. So...it's only those with the knowledge of it that will get "the grease."
My guess is on the "squeaky wheel" part, is that they made a typo in the original offering, but don't want to give out the extra miles to those that did not see or responded to the original one. So...it's only those with the knowledge of it that will get "the grease."
Feb 20, 2004, 2:28 pm
#21
Join Date: Jan 2004
Location: Los Angeles, CA
Programs: UA 1K, SPG Plat
Posts: 130
Yes, thank you!
Feb 20, 2004, 2:33 pm
#22
Join Date: Sep 2003
Location: NTTB
Programs: UA Plat, Marriott Plat
Posts: 4,649
Thank you Gene for your commendable efforts.
Feb 20, 2004, 2:38 pm
#23
Join Date: Mar 2003
Location: Chappaqua, NY Where's my Bubbly?
Programs: UA 1K 1MM; AA EXP
Posts: 894
Thank you Thank you...200k miles in the bag!!
Feb 20, 2004, 2:39 pm
#24
Join Date: Jul 1999
Location: Reno, Nevada & Bangkok Thailand
Programs: UA 1K MM, SPG Plat
Posts: 286
Gene,
Thanks for doing the leg work, really appreciate your effort. Great work.
Also sent you PM relating to your efforts.
Uncle1k
Thanks for doing the leg work, really appreciate your effort. Great work.
Also sent you PM relating to your efforts.
Uncle1k
Feb 20, 2004, 2:50 pm
#25
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,174
Feb 20, 2004, 2:51 pm
#26
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,113
gene rocks! thanks for spearheading this!
edited to add: so does ua for doing the right thing. they continue to get my revenue.
------------------
Sharon
[This message has been edited by SkiAdcock (edited Feb 20, 2004).]
edited to add: so does ua for doing the right thing. they continue to get my revenue.
------------------
Sharon
[This message has been edited by SkiAdcock (edited Feb 20, 2004).]
Feb 20, 2004, 3:11 pm
#27
Join Date: Jan 2002
Location: Frankfurt
Programs: LH SEN , UA 1K, SPG Platinum, HH Diamond, Hyatt Diamond, Marriott Silver, GHA Black
Posts: 429
Sorry I missed somehow the discussion. Can somebody give a quick ovrview on the issue. i signed up for the promotion but I am not sure if I am eligble to wite to customer service.
Thanks
Thanks
Feb 20, 2004, 3:16 pm
#28
Join Date: Aug 2001
Location: SFO
Programs: United 1K 2MM / Marriott LTP
Posts: 5,071
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by UA 100K:
Sorry I missed somehow the discussion. Can somebody give a quick ovrview on the issue. i signed up for the promotion but I am not sure if I am eligble to wite to customer service.
Thanks</font>
Sorry I missed somehow the discussion. Can somebody give a quick ovrview on the issue. i signed up for the promotion but I am not sure if I am eligble to wite to customer service.
Thanks</font>
http://www.genefowler.com/MPW004/
Feb 20, 2004, 3:26 pm
#29
Join Date: Dec 2002
Location: DC
Programs: AA EXP; UAMM
Posts: 1,902
Like SanDiego1K I'll now try to squeeze another V flight in before March 31. I only wish I hadn't caved and bought a W to LHR in two weeks. Well, that still leaves 3 empty weekends.
Anybody know any cheap V fares from IAD to somewhere warm and/or interesting. (You can see I'm going to London in March so I'm not too choosy)
Anybody know any cheap V fares from IAD to somewhere warm and/or interesting. (You can see I'm going to London in March so I'm not too choosy
)
Feb 20, 2004, 3:45 pm
#30
Join Date: Aug 2001
Location: SFO
Programs: United 1K 2MM / Marriott LTP
Posts: 5,071
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by nor4:
Like SanDiego1K I'll now try to squeeze another V flight in before March 31. I only wish I hadn't caved and bought a W to LHR in two weeks. Well, that still leaves 3 empty weekends.
Anybody know any cheap V fares from IAD to somewhere warm and/or interesting. (You can see I'm going to London in March so I'm not too choosy)</font>
Like SanDiego1K I'll now try to squeeze another V flight in before March 31. I only wish I hadn't caved and bought a W to LHR in two weeks. Well, that still leaves 3 empty weekends.
Anybody know any cheap V fares from IAD to somewhere warm and/or interesting. (You can see I'm going to London in March so I'm not too choosy
)</font>