Gene, you da man!
However it disturbs me a bit the United still won't fix this automatically. Flyers appear to have to initiate action via an email or phone call in order to get the 5X.
Certainly FT'ers are squeaky wheels and will succeed in this process. But what about the 1P and 1K's who are not FT readers? At some point many of them will realize they got screwed by UA, when they finally reconcile their MP account.