Moderator; plse move if appropriate
Suppose 2 pax want to book on one PNR for ugrade purposes (default to higher status), can this be done if one of them uses an e-cert? If so, does it matter which one applies an e-cert to the total fare.
Suppose 2 pax want to book on one PNR for ugrade purposes (default to higher status), can this be done if one of them uses an e-cert? If so, does it matter which one applies an e-cert to the total fare.
Quote:
Suppose 2 pax want to book on one PNR for ugrade purposes (default to higher status), can this be done if one of them uses an e-cert? If so, does it matter which one applies an e-cert to the total fare.
The normal $ off e-cert given as a goodwill gester can only be used for one traveler on one PNR. I have seen % off e-certs that can be used for up to 6 passangers on the same PNR.Originally Posted by BH62
Moderator; plse move if appropriateSuppose 2 pax want to book on one PNR for ugrade purposes (default to higher status), can this be done if one of them uses an e-cert? If so, does it matter which one applies an e-cert to the total fare.
Sorry to hijack this thread...but is it possible to split a value of an e-cert?
I was given a $600 domestic e-cert, but most of the cheap flights that I fly in the U.S are under $400. Has anyone been succesful in requesting for 2 $300 in lieu of one $600?
I was given a $600 domestic e-cert, but most of the cheap flights that I fly in the U.S are under $400. Has anyone been succesful in requesting for 2 $300 in lieu of one $600?
Web Support or online chat agents are able to create a single PNR/reservation for two passengers with one or more passenger utilizing an e-cert. I have done this for two passengers each using an e-cert and a reservation for two pax with one using an e-cert and one regular fare/no e-cert.
Quote:
I was given a $600 domestic e-cert, but most of the cheap flights that I fly in the U.S are under $400. Has anyone been succesful in requesting for 2 $300 in lieu of one $600?
They aren't supposed too, any residual value is not returned to the passenger. If you have to burn it, book in a higher fare class or add some segments for miles.Originally Posted by jtn
Sorry to hijack this thread...but is it possible to split a value of an e-cert?I was given a $600 domestic e-cert, but most of the cheap flights that I fly in the U.S are under $400. Has anyone been succesful in requesting for 2 $300 in lieu of one $600?
Quote:
Yeah. Perhaps you can even find something that gives 150% credit.Originally Posted by Pingtung
They aren't supposed too, any residual value is not returned to the passenger. If you have to burn it, book in a higher fare class or add some segments for miles.
Quote:
I was given a $600 domestic e-cert, but most of the cheap flights that I fly in the U.S are under $400. Has anyone been succesful in requesting for 2 $300 in lieu of one $600?
Since you are a 1k based outside of the US, try to contact 1K voice to check if they can exchange your domestic eCert for one that allows systemwide use.Originally Posted by jtn
Sorry to hijack this thread...but is it possible to split a value of an e-cert?I was given a $600 domestic e-cert, but most of the cheap flights that I fly in the U.S are under $400. Has anyone been succesful in requesting for 2 $300 in lieu of one $600?
Quote:
I emailed Customer Relations and within the hour, got a reply. They were able to swap out my $600 to two $300, as another "goodwill gesture".
I wouldn't be surprised if you original $600 e-cert still works even after you get the two $300 e-certs...Originally Posted by jtn
Thank you for your suggestion. It worked!!I emailed Customer Relations and within the hour, got a reply. They were able to swap out my $600 to two $300, as another "goodwill gesture".
Quote:
You will need to read the rules of the specific e-cert you have available. One of the $100 certs I used recently said it only applied to one person, but was valid on an itinerary of up to 4 people. Of course, when I actually used it on a three person itinerary, it took $33.33 off per person. No complaint here...Originally Posted by BH62
Suppose 2 pax want to book on one PNR for ugrade purposes (default to higher status), can this be done if one of them uses an e-cert? If so, does it matter which one applies an e-cert to the total fare.