Complementary B & Y upgrades
#1
Original Poster

Join Date: Nov 2000
Location: Portland
Programs: UA 1K, AK Gold 75K, etc. etc.
Posts: 1,660
Complementary B & Y upgrades
This morning I tried to get a complimentary upgrade on my B fare flight from SFO-ORD. My fare was BEE. When I asked the check-in agent, she was not familiar with the program so she called in to inquire. They told her that this only applied to "full fare B and Y fares."
So what qualifies as a full fare B or Y fare. Does anyone have any experience suggesting that they made a mistake and that my upgrades should have been complimentary. I am curious about what gives here since I did purchase a B fare which is changeable and refundable (not a 3 day advance purchase).
So what qualifies as a full fare B or Y fare. Does anyone have any experience suggesting that they made a mistake and that my upgrades should have been complimentary. I am curious about what gives here since I did purchase a B fare which is changeable and refundable (not a 3 day advance purchase).
#2
FlyerTalk Evangelist


Join Date: Jun 2002
Location: n.y.c.
Posts: 14,059
I think there's a list here of fares eligible for the complimentary upgrades:
http://www.flyertalk.com/forum/Forum.../021683-2.html
http://www.flyertalk.com/forum/Forum.../021683-2.html

