UA web site problems
Nov 13, 2003 | 2:34 pm
#1
Original Poster
Join Date: Mar 2001
Location: LAS-DEN
Programs: WN CP & B-list. Using UA more these days. Former:F9-Ascent AA-Plat CO-Gold TWA-Elite
Posts: 1,740
UA web site problems
Anyone else noticing that UA's web site seems to be overloaded? Problem's I've seen:
1) Very slow response
2) Not all of My Intinaries showing up. Come back again in a few minutes and they might be there.
You'd think they could afford an extra computer or two to make the thing run right.
1) Very slow response
2) Not all of My Intinaries showing up. Come back again in a few minutes and they might be there.
You'd think they could afford an extra computer or two to make the thing run right.
Nov 17, 2003 | 12:03 pm
#2
Suspended
Join Date: Mar 2002
Location: Dog House
Programs: UA 1K 2MM, AA EXP, WN A-List, Marriott Lifetime Platinum
Posts: 1,245
More website problems this morning.
I can't even log in to book a freakin ticket.
HELLO UA - please DUMP these morons that run your site.
I can't even log in to book a freakin ticket.
HELLO UA - please DUMP these morons that run your site.
Nov 17, 2003 | 2:26 pm
#3
Join Date: Jul 2001
Location: Ani Ichibanya
Programs: WWMFD
Posts: 6,292
Had major problems with the site this morning, mostly with the sign-in not accepting my MP + password. Called the UA web support group & got it resolved (working now, they said it sometimes takes 48 hrs.).
The tech support person was knowledgeable, polite & helpful, but even she got frustrated as we tried to make the site work. At least we're not alone on the user end.
The tech support person was knowledgeable, polite & helpful, but even she got frustrated as we tried to make the site work. At least we're not alone on the user end.
Nov 17, 2003 | 3:19 pm
#4
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,977
It's the "TED" virus 
Nov 17, 2003 | 4:39 pm
#5
FlyerTalk Evangelist
Join Date: Aug 2003
Location: SNA
Programs: UA Million Mile Nobody, Marriott Platinum Elite, SPG Gold
Posts: 25,228
Itineraries appearing and disappearing is something that has been going on for several months.
Anyone keeping a list of all the things missing or broken on ual.com? I wonder if they care.
Anyone keeping a list of all the things missing or broken on ual.com? I wonder if they care.