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Old Nov 13, 2003 | 2:34 pm
  #1  
Original Poster
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Join Date: Mar 2001
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Programs: WN CP & B-list. Using UA more these days. Former:F9-Ascent AA-Plat CO-Gold TWA-Elite
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UA web site problems

Anyone else noticing that UA's web site seems to be overloaded? Problem's I've seen:

1) Very slow response

2) Not all of My Intinaries showing up. Come back again in a few minutes and they might be there.

You'd think they could afford an extra computer or two to make the thing run right.

FCfree is offline  
Old Nov 17, 2003 | 12:03 pm
  #2  
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Join Date: Mar 2002
Location: Dog House
Programs: UA 1K 2MM, AA EXP, WN A-List, Marriott Lifetime Platinum
Posts: 1,245
More website problems this morning.

I can't even log in to book a freakin ticket.

HELLO UA - please DUMP these morons that run your site.
auggie doggie is offline  
Old Nov 17, 2003 | 2:26 pm
  #3  
 
Join Date: Jul 2001
Location: Ani Ichibanya
Programs: WWMFD
Posts: 6,292
Had major problems with the site this morning, mostly with the sign-in not accepting my MP + password. Called the UA web support group & got it resolved (working now, they said it sometimes takes 48 hrs.).

The tech support person was knowledgeable, polite & helpful, but even she got frustrated as we tried to make the site work. At least we're not alone on the user end.

kcvt750 is offline  
Old Nov 17, 2003 | 3:19 pm
  #4  
FlyerTalk Evangelist
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Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,977
It's the "TED" virus
Baze is offline  
Old Nov 17, 2003 | 4:39 pm
  #5  
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Join Date: Aug 2003
Location: SNA
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Posts: 25,228
Itineraries appearing and disappearing is something that has been going on for several months.

Anyone keeping a list of all the things missing or broken on ual.com? I wonder if they care.
flyinbob is offline  


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