Manually re-ticket
Nov 6, 2003 | 11:23 am
#1
Original Poster
Join Date: Jun 2001
Location: Madison NJ; Watopia
Posts: 3,161
Manually re-ticket
I changed an itin today for the second time. Once the dust settled, I asked about an upgrade and the agent said that because this was the second change, it has to "go downstairs" to be manually re-ticketed. I have to call back tonight to request the upgrade after it's been re-ticketed.
Does this sound right?
Does this sound right?
Nov 6, 2003 | 6:02 pm
#2
Join Date: Mar 2002
Posts: 568
I had similarly strange experience with Global Services on a weekend day. I made a change to a fully refundable, no penalty, 3 day advance purchase fare on the day of departure. I owed the difference in fare: $50. Same story about no upgrade until the new ticket was done -- and "the ticketing department is closed on weekends." Eventually they found a way to confirm the upgrade and have me pay the $50 at the airport.