E-Upgrade Summary
#1
Original Poster


Join Date: Jan 2000
Location: Waimea, HI
Programs: UAL 1K MM
Posts: 752
E-Upgrade Summary
I had always thought that when you requested an upgrade (CR-1 or SWU), it was pulled from your account upon request and was added back in if you didn't clear. I'm puzzled because I'm currently wait listed but no instrument has been pulled. Is this a change or is my memory off? The upgrade request/wait list shows in my itineraries but is is possible that the request has it not been fully "processed" or really requested?
#2
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
It happens like that occasionally... at checkin you will have to "pay" for the upgrade and it will be deducted at that time.
#3
Original Poster


Join Date: Jan 2000
Location: Waimea, HI
Programs: UAL 1K MM
Posts: 752
OK - now I just need to see the darned things clear. I'm starting to think that will be at the gate.
#4
Suspended
Join Date: Oct 2009
Location: New York City
Programs: UA 1K [0.280MM since Feb 25, '02], UA Red Carpet Club, HH Diamond, CBP Global Entry
Posts: 846
I had always thought that when you requested an upgrade (CR-1 or SWU), it was pulled from your account upon request and was added back in if you didn't clear. I'm puzzled because I'm currently wait listed but no instrument has been pulled. Is this a change or is my memory off? The upgrade request/wait list shows in my itineraries but is is possible that the request has it not been fully "processed" or really requested?
. It just happened to me, except that the SWUs just appear to have been put back after having been initially deducted before the trip. There is not even a record of their having be deducted. They just disappeared and then reappeared, although the entire multi-segment trip was upgraded, which gave me 2 extra SWUs for the year.

