Exchanging e-ticket for same ticket and get a refund?
Apr 23, 2010, 6:56 pm
#1
Original Poster
Join Date: Dec 2009
Location: Houston, TX
Programs: United MP 1P
Posts: 45
Exchanging e-ticket for same ticket and get a refund?
Please forgive me if this is common knowledge - and set me straight if I'm missing something.
I was just on .bomb considering changing a ticket to Hong Kong that I bought a couple days ago. A weird thing (or what I felt was kind of weird) happened. I chose my itinerary and instead of clicking the "Change" button, I clicked on the link next to it "Check the price of the itinerary".
It brought up a lower price ($60 less than what I paid) and said that I could exchange the ticket for no fee.
So I clicked Refund and got an confirmation e-mail.
Transaction summary (totals for all passengers):
Price of new ticket(s): USD 1486.70
Service charge: USD 0.00
Total charge: USD 1486.70
Value of original ticket: USD 1546.70
Amount refunded: USD (60.00)
Is it normal? Can you always just go check and see if your ticket fare has dropped and get a refund? Have I been missing this all along?!?
I was just on .bomb considering changing a ticket to Hong Kong that I bought a couple days ago. A weird thing (or what I felt was kind of weird) happened. I chose my itinerary and instead of clicking the "Change" button, I clicked on the link next to it "Check the price of the itinerary".
It brought up a lower price ($60 less than what I paid) and said that I could exchange the ticket for no fee.
So I clicked Refund and got an confirmation e-mail.
Transaction summary (totals for all passengers):
Price of new ticket(s): USD 1486.70
Service charge: USD 0.00
Total charge: USD 1486.70
Value of original ticket: USD 1546.70
Amount refunded: USD (60.00)
Is it normal? Can you always just go check and see if your ticket fare has dropped and get a refund? Have I been missing this all along?!?
Apr 23, 2010, 7:00 pm
#2
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
This used to be true of all tickets, until they institued the $150/$250 refaring fee last year. So either you had a changable/refundable fare to begin with, you got lucky, or you hit a good bug on the web site.
Apr 23, 2010, 7:08 pm
#3
Original Poster
Join Date: Dec 2009
Location: Houston, TX
Programs: United MP 1P
Posts: 45
Very interesting.
The fare codes on my ticket were SKSR and QKWR. Does that explain something? I'm having a hard time figuring out what those mean.
The fare codes on my ticket were SKSR and QKWR. Does that explain something? I'm having a hard time figuring out what those mean.
Apr 23, 2010, 7:26 pm
#4
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Apr 23, 2010, 7:29 pm
#5
Original Poster
Join Date: Dec 2009
Location: Houston, TX
Programs: United MP 1P
Posts: 45
I figured they were cheap/non-refundable tickets. Thanks for confirming that. Maybe I should go buy a lottery ticket! or maybe .bomb was paying me back for crashing on me constantly while I was trying to buy the ticket originally...