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Exchanging e-ticket for same ticket and get a refund?
Please forgive me if this is common knowledge - and set me straight if I'm missing something.
I was just on .bomb considering changing a ticket to Hong Kong that I bought a couple days ago. A weird thing (or what I felt was kind of weird) happened. I chose my itinerary and instead of clicking the "Change" button, I clicked on the link next to it "Check the price of the itinerary". It brought up a lower price ($60 less than what I paid) and said that I could exchange the ticket for no fee. So I clicked Refund and got an confirmation e-mail. Transaction summary (totals for all passengers): Price of new ticket(s): USD 1486.70 Service charge: USD 0.00 Total charge: USD 1486.70 Value of original ticket: USD 1546.70 Amount refunded: USD (60.00) Is it normal? Can you always just go check and see if your ticket fare has dropped and get a refund? Have I been missing this all along?!? |
This used to be true of all tickets, until they institued the $150/$250 refaring fee last year. So either you had a changable/refundable fare to begin with, you got lucky, or you hit a good bug on the web site.
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Very interesting.
The fare codes on my ticket were SKSR and QKWR. Does that explain something? I'm having a hard time figuring out what those mean. |
Originally Posted by jyj
(Post 13832211)
The fare codes on my ticket were SKSR and QKWR.
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Originally Posted by mahasamatman
(Post 13832291)
Those are typically pretty cheap fares, and usually non-refundable. I think the options are down to luck and a bug.
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