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-   United Mileage Plus (Pre-Merger) (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger-504/)
-   -   e-500's conversion to miles now posting (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/1066413-e-500s-conversion-miles-now-posting.html)

Cap'n Adventure Mar 24, 2010 3:18 pm

My e500's credited today.
Mrs. Cap'n Adventure (also a 1P) did not get the credit.
Both of us were grandfathered in, and had received credit for expired e500's in the past. I called MP Customer Service, and they explained that the grandfathering promotion expired if your status ever dropped below 1P after registration. Unfortunately, Mrs. Cap'n Adventure dropped to 2P for part of last year, so 8000 miles were lost. :(

flaii Mar 24, 2010 4:31 pm


Originally Posted by Cap'n Adventure (Post 13641020)
My e500's credited today.
Mrs. Cap'n Adventure (also a 1P) did not get the credit.
Both of us were grandfathered in, and had received credit for expired e500's in the past. I called MP Customer Service, and they explained that the grandfathering promotion expired if your status ever dropped below 1P after registration. Unfortunately, Mrs. Cap'n Adventure dropped to 2P for part of last year, so 8000 miles were lost. :(

Thanks for checking! I just dropped to 2P this year (after ~7-8 yrs as 1P), so I guess this explains why I did not get a credit. I would have kept checking had I not read this.

Karter Mar 24, 2010 5:07 pm

Cool, I got 7000 miles - I can't believe I had 14 e-500s left! By the way, I just noticed that I past 500k lifetime miles after my last flight. :cool::cool::cool:

DesertRat Mar 24, 2010 6:14 pm


Originally Posted by gregas (Post 13640089)
I'm really curious how the few that claimed not to be grandfather but got the conversion ended up with it?

Me too. I lost 8 E500s and got nothing. Was not grandfathered because I was a US elite at the time. I was hoping they would have sympathy for those of us stuck on CRJ-200s and unable to use many of the E500s.

BigBossman Mar 24, 2010 6:20 pm

I am a 2P newbie and had just earned my first 4 e500 certs two weeks ago, but checked today and saw I got 2k in RDMs! I wasn't in the grandfathered program either!^

r_pad Mar 24, 2010 6:28 pm

I see 10,000 miles added to my account. I don't recall signing up for anything though.

pallensf Mar 24, 2010 6:49 pm

United has odd ways in dealing with situations. So, I was grandfathered in too, however only for a few thousand miles. Anywho, I did not see mine convert & post, so I emailed 1k voice, and the next thing you know; I receive a Customer Appreciation email which allows me to choose one of 3 items. I chose 9000 miles.

What a nice nice surprise, because that far exceeds the miles I would have received from the conversion.

^

deek Mar 24, 2010 7:05 pm

6,000 miles posted for 12 unused E500's. I was not grandfathered so perhaps UA cut 1Ks or 2MMs some slack...

SFflyer123 Mar 24, 2010 7:05 pm

nothing and nothing
 
no grandfathering, no miles.

tcook052 Mar 24, 2010 9:58 pm


Originally Posted by pallensf (Post 13642329)
United has odd ways in dealing with situations. So, I was grandfathered in too, however only for a few thousand miles. Anywho, I did not see mine convert & post, so I emailed 1k voice, and the next thing you know; I receive a Customer Appreciation email which allows me to choose one of 3 items. I chose 9000 miles.

What a nice nice surprise, because that far exceeds the miles I would have received from the conversion.

^

Odd yes as this lowly 1P appealed via email and got nada:

Hello tcook052,

Thank you for your continued loyalty as a valued Premier Executive member. All of us at United and Mileage Plus appreciate your business.

The replaced 500-mile e-upgrades will not be converted to miles in your account. We did not offer a promotion to convert the 500-mile e-upgrades with miles upon the release of the Unlimited Upgrade program.

I appreciate you taking the time to contact me.


:(

SFflyer123 Mar 24, 2010 10:01 pm


Originally Posted by tcook052 (Post 13643460)
Odd yes as this lowly 1P appealed via email and got nada:

Hello tcook052,

Thank you for your continued loyalty as a valued Premier Executive member. All of us at United and Mileage Plus appreciate your business.

The replaced 500-mile e-upgrades will not be converted to miles in your account. We did not offer a promotion to convert the 500-mile e-upgrades with miles upon the release of the Unlimited Upgrade program.

I appreciate you taking the time to contact me.


:(


Ouch! What a spank!

gregas Mar 24, 2010 11:22 pm


Originally Posted by BigBossman (Post 13642170)
I am a 2P newbie and had just earned my first 4 e500 certs two weeks ago, but checked today and saw I got 2k in RDMs! I wasn't in the grandfathered program either!^

Either United gave you those miles just to taunt me your are making this up just to taunt me!:D

This is a new low...I will never fly UA again...or at least not today ;-).

G

5khours Mar 24, 2010 11:45 pm

UA awarded me 6 SWU and 48,000 RDMs for my 48 expiring e500s. I was not grandfathered, but, they sent me a nice email saying "In appreciation of your ongoing loyalty.. blah.. blah,..... 6 SWU, 48kRDMs... blah, blah... plus we're pleased to provide you with a complimentary RCC membership for one year." Not bad huh, but unfortunately not true either.

UAAAPeter Mar 25, 2010 12:00 am

Confused
 
Well I got all of 2000m for 4 presumably - I must have done a darn good job of burning them up I guess thanks to my daughter taggin along too much.

But my wife and son are both 1Ks. I don't recall what they had but they have all gone up in smoke with no miles in there. I seem to recall I applied some years ago to have them convert but they only became 1ks recently. Does that mean tough luck for them??

American keep them for you while you are Exec Platinum and you can use them again when you drop for many years in my case.

Tks for any insight.

WineCountryUA Mar 25, 2010 12:14 am


Originally Posted by UAAAPeter (Post 13643961)
Well I got all of 2000m for 4 presumably - I must have done a darn good job of burning them up I guess thanks to my daughter taggin along too much.

But my wife and son are both 1Ks. I don't recall what they had but they have all gone up in smoke with no miles in there. I seem to recall I applied some years ago to have them convert but they only became 1ks recently. Does that mean tough luck for them??

American keep them for you while you are Exec Platinum and you can use them again when you drop for many years in my case.

Tks for any insight.

For US based members, you needed to be 1P or higher at signup May 2007 and continuously maintained 1P or higher to maintained the conversion privileges.


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