Problems with UA Website
#1
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2002
Location: DEN
Programs: UA 1MM, Delta Plat
Posts: 11,224
Problems with UA Website
Anybody else having trouble getting into the MP portion of the UA website? I'm trying to see if my 1K lite status has kicked in. I've been trying to get in since about 5am MT. (jet lag from China yesterday)
#2
Join Date: Feb 2003
Location: Merced, CA 95340
Posts: 5
Yes, I just tried to access my itineraries but no luck. This happens frequently. The site has a lot of problems.
I'm flying through IAD today and it looks to be a mess.
I'm flying through IAD today and it looks to be a mess.
#3

Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,925
Also can't get in from NL - login just times out.
-- Dambus
#4
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2002
Location: DEN
Programs: UA 1MM, Delta Plat
Posts: 11,224
Still down at 10 am MT.
Welcome to FT, SCOOP1P!
Welcome to FT, SCOOP1P!
#5
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2002
Location: DEN
Programs: UA 1MM, Delta Plat
Posts: 11,224
MP portion of website up at 10:15am MT
Moderator...OK to close thread
Moderator...OK to close thread
#6
Join Date: Jul 2002
Location: MD USA
Posts: 76
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by SCOOP1P:
Yes, I just tried to access my itineraries but no luck. This happens frequently. The site has a lot of problems.
I'm flying through IAD today and it looks to be a mess.</font>
Yes, I just tried to access my itineraries but no luck. This happens frequently. The site has a lot of problems.
I'm flying through IAD today and it looks to be a mess.</font>
Sorry I didn't post this sooner. The weather people are calling for 12 plus inches in the area. They are hedging because of past snafus in this area; some non-experts say it will be closer to 24-30 inches.
BWI was listed as closed and DCA was operating with limited service, whatever that means. Good Luck and bring snacks etc.
#7




Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA 1MM EXP. UA 2MM Lifetime Plat
Posts: 6,742
Still having problems here.... 9:36AM Pacific Time/US
(Updated) 9:39AM), still down, HOWEVER if you go to the main www.united.com then click "My Itineraries" and login from their you can access all MP/itinerary areas. Seems logging in via the login on the main page is a problem.
[This message has been edited by NickP 1K (edited 02-16-2003).]
(Updated) 9:39AM), still down, HOWEVER if you go to the main www.united.com then click "My Itineraries" and login from their you can access all MP/itinerary areas. Seems logging in via the login on the main page is a problem.
[This message has been edited by NickP 1K (edited 02-16-2003).]
#8
Join Date: Jul 2002
Posts: 1,502
Is anyone else having trouble accessing ual.com? The home page displays only the Fare Finder, Flight Status, and Mileage Summary boxes. The links that used to display below these are missing.
I did manage to retrieve my mileage summary, but when I tried to access any of the links from that page, they all took me back to the home page.
[edited for spelling.]
[This message has been edited by Latitudes (edited 02-23-2003).]
I did manage to retrieve my mileage summary, but when I tried to access any of the links from that page, they all took me back to the home page.
[edited for spelling.]
[This message has been edited by Latitudes (edited 02-23-2003).]
#9
 



Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,712
Yes, and no way to get to 'my itineraries' either. Everything takes you back to the abbreviated entry page.
-David
-David
#10
Join Date: Jul 2002
Posts: 1,502
So it's not just me then! Thank goodness, I was getting paranoid.
#11




Join Date: Feb 2001
Programs: IHG Diamond, HH Gold, Marriott Silver
Posts: 4,345
They took their whole site down without notice. Very unprofessional.
#12
In Memoriam




Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
UA's website is has been down for at least the last half hour for me. Others?
#13
FlyerTalk Evangelist


Join Date: Jun 2002
Location: n.y.c.
Posts: 14,059
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cblaisd:
UA's website is has been down for at least the last half hour for me. Others?</font>
UA's website is has been down for at least the last half hour for me. Others?</font>
#14
FlyerTalk Evangelist




Join Date: Dec 2002
Location: Seattle, WA, USA
Programs: Bar Alliance Gold
Posts: 16,280
The website seems to always work for me no matter when and where I hit it.
#15
Join Date: Jun 2002
Location: Los Angeles, CA, USA - UA/1K
Posts: 459
By the way, did anyone figure out why the FT site was having problems a while back? It seemed like it was only the United part that would slow down--I could use other parts of FT.

