Might want to pass on that F meal out of DEN...
Jan 4, 2010, 6:31 pm
#16
Join Date: Apr 2009
Location: SF
Programs: UA 1K
Posts: 121
So DEN is key to Mileage Runs
?
?
Jan 4, 2010, 7:06 pm
#17
Join Date: Oct 2004
Location: DEN
Programs: UA Gold, HH Siver/SPG Gold, AmEx Plat
Posts: 18
phew... I'm still safe with my bloody mary meals in F!
Jan 4, 2010, 7:11 pm
#18
Join Date: Jan 2005
Location: Toronto, NYC, somewhere on planet Earth
Programs: UA 1K, AA ExPlat, Hyatt Diamond, SPG Plat, Marriott Gold
Posts: 8,289
Jan 4, 2010, 7:30 pm
#20
Join Date: Dec 2005
Location: USA - Seattle area
Programs: DL Platinum, "alum" of high status with UA but not any more
Posts: 532
LSG Sky Chefs Response
From
http://www.lsgskychefs.com/en/press-...da-letter.html
January 5, 2010
LSG Sky Chefs Response to Denver FDA Letter
Neu-Isenburg - As the world's largest provider of in-flight services it is LSG Sky Chefs' goal to provide our customers and the flying public with the highest quality food and services available. Every day we strive to meet or exceed the compliance requirements set for our industry and to safeguard the health and safety of our customers.
After a routine inspection by the U.S. Food and Drug Administration (FDA), we were notified that our Denver facility did not meet all of the compliance standards set by the agency. Although there is no indication of any product quality issues or documented instances of foodborne illness from the Denver facility, we have taken immediate and aggressive steps to address the issues.
We have stepped up our testing processes and procedures, upgraded our environmental monitoring program, and implemented new cleaning schedules and facility repairs to ensure that there is no possible risk to passengers or our employees. Additionally, our corrective actions include the hiring of outside specialists to develop and institute additional safety procedures.
Food safety and security is a constant focus for our organization. There is nothing more important to us than the quality of our products and the safety of our consumers. Therefore, we will continue to take aggressive corrective action to bring the Denver facility back into full FDA compliance.
Media Inquiries:
Beth Van Duyne, Company Spokesperson
+1 972 898-7500
<- Back to: Press Room
http://www.lsgskychefs.com/en/press-...da-letter.html
January 5, 2010
LSG Sky Chefs Response to Denver FDA Letter
Neu-Isenburg - As the world's largest provider of in-flight services it is LSG Sky Chefs' goal to provide our customers and the flying public with the highest quality food and services available. Every day we strive to meet or exceed the compliance requirements set for our industry and to safeguard the health and safety of our customers.
After a routine inspection by the U.S. Food and Drug Administration (FDA), we were notified that our Denver facility did not meet all of the compliance standards set by the agency. Although there is no indication of any product quality issues or documented instances of foodborne illness from the Denver facility, we have taken immediate and aggressive steps to address the issues.
We have stepped up our testing processes and procedures, upgraded our environmental monitoring program, and implemented new cleaning schedules and facility repairs to ensure that there is no possible risk to passengers or our employees. Additionally, our corrective actions include the hiring of outside specialists to develop and institute additional safety procedures.
Food safety and security is a constant focus for our organization. There is nothing more important to us than the quality of our products and the safety of our consumers. Therefore, we will continue to take aggressive corrective action to bring the Denver facility back into full FDA compliance.
Media Inquiries:
Beth Van Duyne, Company Spokesperson
+1 972 898-7500
<- Back to: Press Room
Jan 4, 2010, 7:38 pm
#21
FlyerTalk Evangelist
Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,437
Absolutely revolting.
When I'm served dinner tomorrow, I'll ask the FA if that comes with roaches.
Jan 4, 2010, 7:40 pm
#22
Used to be 'g_leyser'
Join Date: Jul 2002
Location: Brandon Johnson International Airport (expect delays)
Programs: AA PlatPro, HH Gold, Bonvoy Gold, IHG Plat, Reno Air MEGA Platinum
Posts: 10,039
I flew DEN-ORD in C on Jan 2nd and had the steak salad.
I've been sick for 2 days.
Not making any accusations since I can't prove it, but that sure seems like an interesting coincidence....
UA really let me down on my travels over the holidays. Lost luggage in both directions. Poor onboard service. Unhelpful phone agents. And now this.
I've been sick for 2 days.
Not making any accusations since I can't prove it, but that sure seems like an interesting coincidence....
UA really let me down on my travels over the holidays. Lost luggage in both directions. Poor onboard service. Unhelpful phone agents. And now this.
Jan 4, 2010, 7:55 pm
#23
Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM, SPG/Marriott Lifetime Titanium, Lifetime HHonors Diamond, Hyatt Globalist, AA Exec Plat
Posts: 3,331
From
http://www.lsgskychefs.com/en/press-...da-letter.html
January 5, 2010
LSG Sky Chefs Response to Denver FDA Letter
Neu-Isenburg - As the world's largest provider of in-flight services it is LSG Sky Chefs' goal to provide our customers and the flying public with the highest quality food and services available. Every day we strive to meet or exceed the compliance requirements set for our industry and to safeguard the health and safety of our customers.
After a routine inspection by the U.S. Food and Drug Administration (FDA), we were notified that our Denver facility did not meet all of the compliance standards set by the agency. Although there is no indication of any product quality issues or documented instances of foodborne illness from the Denver facility, we have taken immediate and aggressive steps to address the issues.
We have stepped up our testing processes and procedures, upgraded our environmental monitoring program, and implemented new cleaning schedules and facility repairs to ensure that there is no possible risk to passengers or our employees. Additionally, our corrective actions include the hiring of outside specialists to develop and institute additional safety procedures.
Food safety and security is a constant focus for our organization. There is nothing more important to us than the quality of our products and the safety of our consumers. Therefore, we will continue to take aggressive corrective action to bring the Denver facility back into full FDA compliance.
Media Inquiries:
Beth Van Duyne, Company Spokesperson
+1 972 898-7500
<- Back to: Press Room
http://www.lsgskychefs.com/en/press-...da-letter.html
January 5, 2010
LSG Sky Chefs Response to Denver FDA Letter
Neu-Isenburg - As the world's largest provider of in-flight services it is LSG Sky Chefs' goal to provide our customers and the flying public with the highest quality food and services available. Every day we strive to meet or exceed the compliance requirements set for our industry and to safeguard the health and safety of our customers.
After a routine inspection by the U.S. Food and Drug Administration (FDA), we were notified that our Denver facility did not meet all of the compliance standards set by the agency. Although there is no indication of any product quality issues or documented instances of foodborne illness from the Denver facility, we have taken immediate and aggressive steps to address the issues.
We have stepped up our testing processes and procedures, upgraded our environmental monitoring program, and implemented new cleaning schedules and facility repairs to ensure that there is no possible risk to passengers or our employees. Additionally, our corrective actions include the hiring of outside specialists to develop and institute additional safety procedures.
Food safety and security is a constant focus for our organization. There is nothing more important to us than the quality of our products and the safety of our consumers. Therefore, we will continue to take aggressive corrective action to bring the Denver facility back into full FDA compliance.
Media Inquiries:
Beth Van Duyne, Company Spokesperson
+1 972 898-7500
<- Back to: Press Room
"We make no excuses for this report," Van Duyne said. "We've taken immediate and aggressive actions after we received the initial findings in October. We're confident we'll pass" the follow-up inspection.
Van Duyne said the company hasn't received any reports of airline passengers becoming ill from its food. She said FDA inspectors were back in the Denver building on Monday."
So I guess it's safe to eat the F meal on UA out of DEN again
Jan 4, 2010, 7:59 pm
#24
Join Date: Feb 2009
Posts: 177
Oh, "pAss" on that meal...
I thought you said...
oh, never mind, it comes to the same thing anyway...
oh, never mind, it comes to the same thing anyway...
Jan 4, 2010, 8:35 pm
#25
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
At least some nutrional content if you are lucky to have one of the roaches in your meal.
Jan 4, 2010, 8:41 pm
#26
Join Date: Jan 2003
Location: NY (Formerly SF)
Programs: UA GS/1K, SPG Platinum
Posts: 186
DYGTR
Denver you've got the roach
Jan 4, 2010, 9:00 pm
#27
Join Date: Jul 2005
Posts: 1,691
UA is also at fault here. The fact they don't inspect the facilities where the food comes from really tells me how much they care.
If I were flying ex-DEN, I would print out copies of that letter and make sure the entire F cabin got a copy. People have a right to know.
If I could only go back in time and vomit the food I consumed on those flights....
If I were flying ex-DEN, I would print out copies of that letter and make sure the entire F cabin got a copy. People have a right to know.
If I could only go back in time and vomit the food I consumed on those flights....
Jan 4, 2010, 9:01 pm
#28
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
I would like hear UA's comment on the situation. Ugh.
Also in the letter:
• Employees handling food with bare hands or with unwashed gloved hands
• Water dripping from the ceiling into equipment/utensil cleaning areas
• Gaps from 1-2.5 inches under garbage room doors, receiving dock doors, and outbound dock area doors
• Standing water in the garbage room
• Accumulation of debris in various areas such as in the ice pit, dairy cooler, dish machine area, and automatic cart wash area
• Holes in wall surfaces, creating areas for insect and vermin harborage
• Debris and standing liquid inside the automatic cart wash machine
Also in the letter:
• Employees handling food with bare hands or with unwashed gloved hands
• Water dripping from the ceiling into equipment/utensil cleaning areas
• Gaps from 1-2.5 inches under garbage room doors, receiving dock doors, and outbound dock area doors
• Standing water in the garbage room
• Accumulation of debris in various areas such as in the ice pit, dairy cooler, dish machine area, and automatic cart wash area
• Holes in wall surfaces, creating areas for insect and vermin harborage
• Debris and standing liquid inside the automatic cart wash machine
Jan 4, 2010, 9:17 pm
#29
Join Date: Dec 2008
Location: FLL
Programs: AA Gold, DL Gold, Marriott Platinum, Hilton Gold, Starwood Gold, too many cruise programs to list
Posts: 655
Wondering where they imported the roaches from? Roaches in Denver in the middle of winter? They really had to be working hard to achieve that.
Jan 4, 2010, 9:57 pm
#30
Join Date: Oct 2008
Location: SFO
Programs: UA 1K
Posts: 4,449
Did I have roaches in my chicken salad that I did not know about?