The Seinfeld Message
Nov 10, 2002 | 10:51 am
#1
Original Poster
Join Date: Jan 2002
Location: ORD, MBS
Programs: UA Plat., 1.52 MM
Posts: 2,053
The Seinfeld Message
Have you read Mr. Tilton's first message in this month's Hemispheres Magazine?
I found the messgae to be packed in intellectual vacuity. So what else is new in UAheavens?
If you wish to rebutt me, (pun intended), please do me that great favor, I might be bouyed to a higer sphere of consciousness.
I found the messgae to be packed in intellectual vacuity. So what else is new in UAheavens?
If you wish to rebutt me, (pun intended), please do me that great favor, I might be bouyed to a higer sphere of consciousness.
Nov 10, 2002 | 11:58 am
#2
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
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Not flying for another week, and the Chairman's message doesn't appear to be online at http://www.hemispheresmagazine.com -- care to sum it up?
Nov 10, 2002 | 3:38 pm
#3
Original Poster
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Location: ORD, MBS
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Yeah, I know. I would have quoted it.... They didn't post it on the Internet edition of Hemispheres Magazine.
Doesn't it tell you something?
I don't wish to sum it up. I don't want to filter it through my mental system. I would rather have folks make up their own mind and I'll save my follow-up comments for later...
Doesn't it tell you something?
I don't wish to sum it up. I don't want to filter it through my mental system. I would rather have folks make up their own mind and I'll save my follow-up comments for later...
Nov 10, 2002 | 4:28 pm
#4
Join Date: Jan 2004
Posts: 3,748
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">I found the messgae to be packed in intellectual vacuity. </font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2"> If you wish to rebutt me, (pun intended), please do me that great favor, I might be bouyed to a higer sphere of consciousness.</font>
[This message has been edited by IndustrialPatent (edited 11-10-2002).]
Nov 10, 2002 | 5:52 pm
#5
Original Poster
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Location: ORD, MBS
Programs: UA Plat., 1.52 MM
Posts: 2,053
Q:
A:
What is the message?
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">What's wrong with the article?</font>
What is the message?
Nov 10, 2002 | 6:02 pm
#6
Join Date: Nov 2001
Location: Washington, DC
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Posts: 3,170
sounds like the stupid 2-min video.
Nov 10, 2002 | 7:28 pm
#7
Join Date: Jun 2001
Location: Tampa, FL
Programs: 1K MM exiled to all-Ted TPA
Posts: 41
Mr Tilton introduces himself and he has a whole group of people around him. He said he hopes our experience has been good and he wants us to see the people who worked hard to get "you here today" from Grace/Gladys (whoever) in reservations who took your call to Captain somebody who is flying your plane. We know you have a choice, and we are working hard , etc. etc. Very pleasant and its nice to see him making an appearance. Nothing earth shattering, however.
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UA1KMillionMiler
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UA1KMillionMiler
Nov 10, 2002 | 10:20 pm
#8
Join Date: Oct 2001
Posts: 49
I just skimmed it, so maybe I missed it. But it struck me that he never once mentioned the mechanics. Guess they don't count until they get on board?
They're not in the video either. I have never seen a planeful of people laugh so hard as when they showed that tape Friday night right after furloughing 2700 flight attendants...
They're not in the video either. I have never seen a planeful of people laugh so hard as when they showed that tape Friday night right after furloughing 2700 flight attendants...
Nov 10, 2002 | 11:47 pm
#9
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 18,254
If you look carefully at the article, there is a short, short sentence about the mechanics (I had the same wonder myself).
When I first saw the video, I commented on its lack of content to a nearby flight attendant, who replied -- literally in a huff -- "He's the first CEO in 17 years who did even that."
So I suppose this video is not directed to customers, but to employees. Wonder if that means they just need to show it in first (employee) class?
When I first saw the video, I commented on its lack of content to a nearby flight attendant, who replied -- literally in a huff -- "He's the first CEO in 17 years who did even that."
So I suppose this video is not directed to customers, but to employees. Wonder if that means they just need to show it in first (employee) class?
Nov 11, 2002 | 4:38 am
#10
Join Date: Dec 1999
Location: France
Programs: UA 1K, 1MM
Posts: 452
What made me laugh was to watch the video, feeling really cared of by Mr Tilton who wanted to "get me here today", whereas the plane was out of order so that we left with a 24 hours delay (ORD CDG on Nov 4th) 
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http://mapage.noos.fr/fles/
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http://mapage.noos.fr/fles/
Nov 11, 2002 | 7:19 am
#11
Join Date: Jul 2002
Location: Chicago
Programs: UA 2P, Hilton Dia
Posts: 84
I agree about the video being fluff, but I honestly think it is directed more towards the employees than the passengers. Kind of a not-so-subliminal message about stressing service. Whether it is working or not is anyones guess. My experiences in the last couple of weeks have been good, but who knows overall.
Abe
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The question isn't "what are we going to do," the question is "what aren't we going to do?" - Ferris Bueller
Abe
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The question isn't "what are we going to do," the question is "what aren't we going to do?" - Ferris Bueller