Mr Tilton introduces himself and he has a whole group of people around him. He said he hopes our experience has been good and he wants us to see the people who worked hard to get "you here today" from Grace/Gladys (whoever) in reservations who took your call to Captain somebody who is flying your plane. We know you have a choice, and we are working hard , etc. etc. Very pleasant and its nice to see him making an appearance. Nothing earth shattering, however.

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UA1KMillionMiler