3 passengers on one PNR with e-certs?
Nov 20, 2009 | 9:34 pm
#1
Original Poster
Join Date: Nov 2006
Location: SFO South Bay
Programs: UA 2MM
Posts: 3,053
3 passengers on one PNR with e-certs?
I have 3 $250 e-certs from various flight issues recently (customer appreciation forms). I wanted to make reservations for 3 of my family including me, but wanted us all on the same PNR for upgrading or E+ seating. Can't do that on .bomb. Will they allow me to call 1K or GS line for this? Or can .bomb support do this?
Nov 20, 2009 | 9:37 pm
#2
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,195
E-certs can only be used online, so no phone or in-person reservations. Your only possibility would be web support.
Nov 20, 2009 | 9:58 pm
#3
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,055
Those e-certs explicitly state:
"Number of passengers per itinerary: one"
If you want to use the e-certs, they'll have to be on separate PNRs. You don't need to be on the same PNR for E+ seating, or for upgrades (except under the UDU scheme, but that won't be in place for another 6 months).
"Number of passengers per itinerary: one"
If you want to use the e-certs, they'll have to be on separate PNRs. You don't need to be on the same PNR for E+ seating, or for upgrades (except under the UDU scheme, but that won't be in place for another 6 months).
Nov 20, 2009 | 10:07 pm
#4
Join Date: Jan 2009
Location: ORD
Programs: UA 1P, Marriott Silver Elite
Posts: 170
I had the same problem last year. I got the e-certs for work travel related delays but I wanted to book tix for my family. I ended up using separate PNRs which is a big pain to keep our seats together. My daughter (GM) kept getting swept back to E-.
Hopefully there's a simply solution because I have another one in hand.
Hopefully there's a simply solution because I have another one in hand.
Nov 20, 2009 | 11:09 pm
#5
Join Date: Aug 2006
Location: US
Programs: AA/UA/DL
Posts: 2,820
They should learn from CO.
Co.com allows you to use e-certificate for more than one person under the same reservation. you can select which person that you want to apply....
so easy....
I don't know why .bomb can't do....
maybe that's why .bomb is .bomb
Co.com allows you to use e-certificate for more than one person under the same reservation. you can select which person that you want to apply....
so easy....
I don't know why .bomb can't do....
maybe that's why .bomb is .bomb
Nov 20, 2009 | 11:18 pm
#6
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Join Date: Apr 2004
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Nov 20, 2009 | 11:25 pm
#7
Join Date: Jul 2007
Location: LAX-- But I'd rather be on Brokeback Mountain. United 1K! Other
Programs: RCC,HHonors Diamond,HGVC Elite,SPG Plat,Hyatt Diamond,Nat'l Emerald Exec Elite, Disney Premier Pass
Posts: 2,472
I have never been able to get more than one other companion confirmed into E+ in advance on different PNR's. The only other option it to request the rest of your party be moved up at check-in, and then of course it's into whatever seats are left.
Last edited by JonathanIT; Nov 20, 2009 at 11:29 pm Reason: added info
Nov 21, 2009 | 2:24 am
#8
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,055
Right, mahasamatman is correct... a 1K may bring up to 8 companions into E+, but only if they are on the same PNR. If they are on a different PNR, the limit is 1 companion, regardless of status. I forgot about that.