United pulls the plug on viewtrip.com
Aug 16, 2002 | 12:25 pm
#16
Company Representative - Air Canada
Join Date: May 1999
Location: Canada
Posts: 24,224
You're right. Seems like it only happens on international upgrades. It's annoying and there's no way I have time to call UA to check on the upgrade status everyday. With viewtrip, I just make it part of my morning routine to check on the upgrade status.
Bad and stupid move UA. Probably a money saving move rather than to direct people to UAL.com. Why do they take away the most useful tools from customers? (United Connection and now viewtrip!)
Bad and stupid move UA. Probably a money saving move rather than to direct people to UAL.com. Why do they take away the most useful tools from customers? (United Connection and now viewtrip!)
Aug 16, 2002 | 12:30 pm
#17
Join Date: Oct 2000
Location: TBD. In a server room.
Posts: 2,083
I just an e-mail to the Web customer support people. http://www.ual.com/site/primaryNC/1,13494,2072,00.html
I await their response
I await their response
Aug 16, 2002 | 12:42 pm
#18
Join Date: Jan 2002
Location: Once Seattle...then DC....now PMI.
Posts: 4,061
I sent a "friendly" e-mail as well, this is stupid. In United current financial condition, why are they wasting thier own Bandwidth, Server Resources, Technical staff, etc... On something another company is willing to do for FREE...FREAKIN FREE! (Dr. Evil voice from Austin Power) (Not that I'm expressing my annoyance or anything)
Aug 16, 2002 | 1:01 pm
#19
Join Date: Sep 1999
Location: SF Bay Area
Programs: UA 1K MM, Accor Plat, Htz PC, Natl ExEm, other random status
Posts: 2,879
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mymiles2go:
On something another company is willing to do for FREE...FREAKIN FREE!</font>
On something another company is willing to do for FREE...FREAKIN FREE!</font>
Also, I'm sure there were incremental costs associated with supporting the viewtrip, and UA is not going to derate their own site. . .
Not that I'm saying this is a good thing for pax, but in UA's current financial condition, this may have been a good move (in fact, I'd bet it was).
Greg
Aug 16, 2002 | 4:00 pm
#20
Join Date: Sep 2001
Posts: 3,958
viewtrip is owned by Galileo and is used for travel agents and other direct users to show clients their flight info, hotels, cars, or any invoice LIVE online.
Worldspan has http://www.mytripandmore.com
Sabre uses http://www.virtuallythere.com I believe...
i forgot the amadeus product...
-nate
Worldspan has http://www.mytripandmore.com
Sabre uses http://www.virtuallythere.com I believe...
i forgot the amadeus product...
-nate
Aug 16, 2002 | 4:14 pm
#21
Join Date: Jul 2002
Posts: 56
If you register on united.com and purchase your flights on united (or another carrier) you'll be able to see them in the view itineraries section.
You can go into update profile from the homepage and add in OA FF numbers and select them when making your purchase so you'll be sure to be credited in the appropriate account.
Hope this clears some things up...
You can go into update profile from the homepage and add in OA FF numbers and select them when making your purchase so you'll be sure to be credited in the appropriate account.
Hope this clears some things up...
Aug 16, 2002 | 4:24 pm
#22
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA 1MM EXP. UA 2MM Lifetime Plat
Posts: 6,742
For Amadeus itineraries go to
http://www.checkmytrip.com
[This message has been edited by NickP 1K (edited 08-16-2002).]
http://www.checkmytrip.com
[This message has been edited by NickP 1K (edited 08-16-2002).]
Aug 16, 2002 | 4:38 pm
#23
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: BA, AA, DL, KLM, UA
Posts: 37,489
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by UAPremierExec:
viewtrip is owned by Galileo and is used for travel agents and other direct users to show clients their flight info, hotels, cars, or any invoice LIVE online.
Worldspan has http://www.mytripandmore.com
Sabre uses http://www.virtuallythere.com I believe...
i forgot the amadeus product...
-nate</font>
viewtrip is owned by Galileo and is used for travel agents and other direct users to show clients their flight info, hotels, cars, or any invoice LIVE online.
Worldspan has http://www.mytripandmore.com
Sabre uses http://www.virtuallythere.com I believe...
i forgot the amadeus product...
-nate</font>
Aug 16, 2002 | 4:48 pm
#24
Original Member
Join Date: May 1998
Location: Maryland
Programs: UA MM Gold, Marriott LT Titanium
Posts: 23,764
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ScottC:
Surely a *real* travel agent has better tools than just viewtrip to show their clients an itin.?</font>
Surely a *real* travel agent has better tools than just viewtrip to show their clients an itin.?</font>
My own corporate travel department (Rosenbluth managed) emails my itinerary with a note advising me I can view it on Viewtrip.
Aug 16, 2002 | 5:39 pm
#25
Join Date: Oct 2000
Location: TBD. In a server room.
Posts: 2,083
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by UAL sycophant:
If you register on united.com and purchase your flights on united (or another carrier) you'll be able to see them in the view itineraries section.
You can go into update profile from the homepage and add in OA FF numbers and select them when making your purchase so you'll be sure to be credited in the appropriate account.
Hope this clears some things up...</font>
If you register on united.com and purchase your flights on united (or another carrier) you'll be able to see them in the view itineraries section.
You can go into update profile from the homepage and add in OA FF numbers and select them when making your purchase so you'll be sure to be credited in the appropriate account.
Hope this clears some things up...</font>
Aug 16, 2002 | 6:59 pm
#26
Join Date: Jan 2002
Location: Once Seattle...then DC....now PMI.
Posts: 4,061
Does anybody know of ANY other sites that allow you to enter in PNR's that work with United? Even if it requires registration, to be able to track many different airlines is key, and itens other than your own.
Aug 16, 2002 | 7:58 pm
#27
A FlyerTalk Posting Legend
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 42,599
Viewtrip is working just fine for apollo travel agency-booked UA itineraries.
Aug 16, 2002 | 8:07 pm
#28
Suspended
Join Date: Dec 2001
Location: YVR: AC SuperElite
Posts: 422
Some of my ual.com reservations are still showing on viewtrip whilst others are not. I have a SEA-LAS trip in December that appears, and a YVR-SEA flight in September that is there. However, two SIN runs and an ATL trip don't show....
I cant see any reason why those two still show and the others don't. They were all booked on the web.
Shame to see it go though
I cant see any reason why those two still show and the others don't. They were all booked on the web.
Shame to see it go though
Aug 16, 2002 | 8:24 pm
#29
Join Date: Sep 2001
Posts: 3,958
with Worldspan, I use FastClip that sends you an itinerary in your e-mail that looks almost like my invoice. I can also have Worldspan fax it... but the online viewing feature actually pulls up your PNR and can see flifo, weather, etc...
I think it's nicer... and my clients prefer it....
-n
I think it's nicer... and my clients prefer it....
-n