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problems with viewtrip.com?

 
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Old Aug 16, 2002 | 1:12 am
  #16  
All eyes on you!
20 Years on Site
 
Join Date: Jan 2002
Location: Once Seattle...then DC....now PMI.
Posts: 4,061
After I hastily typed a note in the comments field, I got an answer back about 45 mins later, after I replied again with my PNR's/Last name, no answer. However, it's quite possible the person has gone home for the day, as it was about 6PM EST:
--------------------------------------
Thank you for your email. I will not be able to see if I can access your itinerary. I will need your reservation number and name. I have accessed many other itineraries today so possible there are intermittent system problems. Thank you

-----Original Message-----
From: mymiles2go [mailto:[email protected]]
Sent: Thursday, August 15, 2002 2:19 PM
To: [email protected]
Subject: ViewTrip Information


ViewTrip Problem

Message Type: Problem
Comments: The site no longer pulls up reservations, it hasn't
very well for the past few days either.
User's Name: MyName...
User's Email: [email protected]
User's Telephone: -
User's Fax: -
Contact Requested: Yes
Reservation number:
Traveller Last Name:

Date: 8/15/2002
Time: 8:18:40 PM
HTTP User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
mymiles2go is offline  
Old Aug 16, 2002 | 6:05 am
  #17  
Original Poster
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25 Years on Site
 
Join Date: Dec 1999
Location: NorCal - Platinum 2.6MM
Posts: 2,152
I've had several email exchanges with the vendor in the past 2 days, and they don't beleieve anything is wrong!! They advise "make sure you are spelling your own name correctly". If you, like me, depend on viewtrip, please send them a brief email at [email protected] telling them that the service has not worked for several days, and, yes, you're spelling your name correctly They read that email account more frequently than their Web-based "submit comments" page. If they get enough emails, they'll know we all do know how to spell our names.
Starman is offline  
Old Aug 16, 2002 | 6:31 am
  #18  
Formerly known as newbie elite
All eyes on you!
20 Years on Site
 
Join Date: Feb 2002
Posts: 3,518
Doesn't work for me either. Sending them an email.
Admiral Ackbar is offline  


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