Annie is a rock star (aka United in Australia) (retired 2020)
Mar 28, 2009, 7:26 am
#61
Join Date: Jun 2006
Programs: Various
Posts: 6,526
I finally met the incomparable Annie in the SYD Koru club on March 26. We wanted to upgrade the four of us from E+ to C. She worked her magic to get us what seemed to be the last four C seats, and then continued to work with the check-in and gate agents to get us 3 seats together + 1 desirable extra seat (which we were able to trade for the 4th seat in our row). She was truly amazing! I am very grateful to her.
Also, we talked a bit about FT, and she asked me to pass on the news that she was away recently due to her mother passing away.
She said that rather than being merely a mournful occasion, it was a wonderful celebration of her 95 years of terrific life. If the rest of Annie's family is anything like her, I don't doubt that at all.
Also, we talked a bit about FT, and she asked me to pass on the news that she was away recently due to her mother passing away.
She said that rather than being merely a mournful occasion, it was a wonderful celebration of her 95 years of terrific life. If the rest of Annie's family is anything like her, I don't doubt that at all.
Mar 28, 2009, 9:14 am
#62
Join Date: Aug 2001
Location: SNA
Programs: Sixt Platinum, Avis Preferred Plus, Hertz President's Circle, Hilton Diamond
Posts: 3,557
I am going to have the pleasure of meeting her in May. With the way y'all are carrying on, it really sounds like she carries a magic wand.
Mar 28, 2009, 11:01 pm
#63
Join Date: Apr 2007
Location: UK/Australia
Programs: BAEC Silver, UA2MM, QF Platinum, VA Platinum., Volare Executive Club
Posts: 2,512
Mar 28, 2009, 11:13 pm
#64
Join Date: Feb 2009
Programs: Star Alliance
Posts: 181
Does she like having her picture taking?
Sounds like a superstar I would like to have hung on my wall.^
Sounds like a superstar I would like to have hung on my wall.^
Mar 30, 2009, 9:04 am
#65
Join Date: Jul 2008
Location: SNA
Programs: UA 2P
Posts: 89
After 5 trips to Australia in the last 8 months, I finally met Annie. VERY sweet lady said that someone was coming out to interview her; I thought she said from FT. She re-iterated that she doesn't even go on-line but thanked everyone for all the kind words and greetings from passengers. I recommend that if you’re traveling through SYD, stop in for at least a chat with Annie at the NZ lounge. (The lounge is great too!)
Apr 4, 2009, 8:11 pm
#66
Join Date: Jun 2004
Location: SFO, SJC
Programs: UA MM /Gold ; AS MVP Gold; SWA A LIst and CP; HH Gold; Bonvoy Titanium; IHG Plat Elite
Posts: 588
OOH... I wonder if someone in a cubicle was looking to get out of ORD for a few days?
Nonetheless it all points towards SOMEONE at ORD monitoring FT!!
Apr 4, 2009, 10:41 pm
#67
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
My travelling companion and I had the pleasure of shaking Annie's hand today. She said that someone from HQ Chicago will be going to Sydney to interview her next Tuesday. She said that it was all based on this thread on FT. Way to go!!!
OOH... I wonder if someone in a cubicle was looking to get out of ORD for a few days? Nonetheless it all points towards SOMEONE at ORD monitoring FT!!
OOH... I wonder if someone in a cubicle was looking to get out of ORD for a few days?
Nonetheless it all points towards SOMEONE at ORD monitoring FT!!
Apr 4, 2009, 11:21 pm
#68
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,095
I was in SYD on Tuesday but I missed Annie as she took the day off. I spoke with her boss and she told me the same thing - thanks to FT and this thread, someone from WHQ was coming out to do an interview which will appear in Hemispheres. She is definitely a "rock star" around the world.
Apr 6, 2009, 12:51 pm
#69
Join Date: Jun 2004
Location: SFO, SJC
Programs: UA MM /Gold ; AS MVP Gold; SWA A LIst and CP; HH Gold; Bonvoy Titanium; IHG Plat Elite
Posts: 588
Started the outbound portion of my first MR. SFO-HNL-LAX-SYD. Everything was on time so with 2 hrs in HNL I thought it would be nice to use the facilities in RCC. The RCC dragon initially wouldn't let me in. She told me that I was only entitled to use RCC at LAX not HNL since technically I was connecting domestically thru HNL. I had read extensively on various threads relating to "MR tips" including bringing a printout of *A benefits that spell out I could use any RCC when there is an international sector. I waited patiently while she called someone to check (not sure who) but in the end she let me in with an insincere apology and a "can't let just anyone in" comment.
What an absolute contrast to Annie who told me she was glad to have me bring a friend into RCC (in Sydney). I'd love to see her cloned too!
Apr 6, 2009, 2:13 pm
#70
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,930
I'd add HNL based on my experience from last week. Times like this confirm I only fly UA because I have little other choice for SFO/SJC to places I need to get to.
Started the outbound portion of my first MR. SFO-HNL-LAX-SYD. Everything was on time so with 2 hrs in HNL I thought it would be nice to use the facilities in RCC. The RCC dragon initially wouldn't let me in. She told me that I was only entitled to use RCC at LAX not HNL since technically I was connecting domestically thru HNL. I had read extensively on various threads relating to "MR tips" including bringing a printout of *A benefits that spell out I could use any RCC when there is an international sector. I waited patiently while she called someone to check (not sure who) but in the end she let me in with an insincere apology and a "can't let just anyone in" comment.
What an absolute contrast to Annie who told me she was glad to have me bring a friend into RCC (in Sydney). I'd love to see her cloned too!
Started the outbound portion of my first MR. SFO-HNL-LAX-SYD. Everything was on time so with 2 hrs in HNL I thought it would be nice to use the facilities in RCC. The RCC dragon initially wouldn't let me in. She told me that I was only entitled to use RCC at LAX not HNL since technically I was connecting domestically thru HNL. I had read extensively on various threads relating to "MR tips" including bringing a printout of *A benefits that spell out I could use any RCC when there is an international sector. I waited patiently while she called someone to check (not sure who) but in the end she let me in with an insincere apology and a "can't let just anyone in" comment.
What an absolute contrast to Annie who told me she was glad to have me bring a friend into RCC (in Sydney). I'd love to see her cloned too!
I had trouble getting into the HNL lounge with my UA BP as well during my SYD mileage run. The agent just could not figure out whether to let me in or not. Annoyed, I just handed her my BMI card. I hate to charge BD $20 or so for UA's incompetence, but I was tired of standing at the desk.
Apr 6, 2009, 4:17 pm
#71
Suspended
Join Date: Nov 2002
Location: Toronto YYZ UA-1K 1MM,QFgold
Programs: Royal Ambassador/ SPG Platinum 75/Marriott gold
Posts: 14,283
i will try to say hello to Anne today!^
Apr 6, 2009, 6:08 pm
#72
Join Date: May 2007
Location: SAN
Programs: UA 1K, BD Gold, SPG Gold
Posts: 290
I had trouble getting into the HNL lounge with my UA BP as well during my SYD mileage run. The agent just could not figure out whether to let me in or not. Annoyed, I just handed her my BMI card. I hate to charge BD $20 or so for UA's incompetence, but I was tired of standing at the desk.
Apr 6, 2009, 8:37 pm
#74
Suspended
Join Date: Nov 2002
Location: Toronto YYZ UA-1K 1MM,QFgold
Programs: Royal Ambassador/ SPG Platinum 75/Marriott gold
Posts: 14,283
I am in the lounge now and just met Mary from United HQ! She was here getting pictures of Anne for the internal United network.
Apr 6, 2009, 8:44 pm
#75
In memoriam
Join Date: Mar 2000
Location: IAD, BOS, PVD
Programs: UA, US, AS, Marriott, Radisson, Hilton
Posts: 7,203
Originally Posted by sdflyer1976
Doesn't the computer just tell them what to do?