Overseas/traveling 1K members can call US 1K line for free from abroad
Jul 20, 2008, 12:13 pm
#16
Original Poster
Join Date: Nov 1999
Location: if it's Thursday, this must be Belgium
Programs: UA 1K MM
Posts: 6,484
I believe though, that UA pays to have their 1K 800 number as a no charge access from abroad through AT&T, because I remember trying some other company 800 numbers and they did not work without a calling card input. So it would be up to UA to give this benefit to the 1P line, for example.
Jul 20, 2008, 12:36 pm
#17
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,166
I believe though, that UA pays to have their 1K 800 number as a no charge access from abroad through AT&T, because I remember trying some other company 800 numbers and they did not work without a calling card input. So it would be up to UA to give this benefit to the 1P line, for example.
Well it would be nice if UA actually told 1Ks that they do it! I was 1K for years & always dialed the 1K 800# on my cell phone & got hit w/ charges vs doing the method above from cell or hotel phone.
I'm routing through LHR in September so I'll try the 1P line using AT&T access as a test and report back unless someone has posted before then.
Cheers.
Jul 20, 2008, 4:53 pm
#21
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,598
Well it would be nice if UA actually told 1Ks that they do it! I was 1K for years & always dialed the 1K 800# on my cell phone & got hit w/ charges vs doing the method above from cell or hotel phone.
I'm routing through LHR in September so I'll try the 1P line using AT&T access as a test and report back unless someone has posted before then.
Cheers.
I'm routing through LHR in September so I'll try the 1P line using AT&T access as a test and report back unless someone has posted before then.
Cheers.
And as Ari posted, there was a large stiff card in the 1K pack this year giving all the free foreign numbers.
Jul 20, 2008, 7:24 pm
#22
Join Date: Apr 2005
Location: Des Moines, IA
Programs: United 1K/MM (since 2003), Marriott Platinum
Posts: 104
Personally i find it easier to use Skype to call the 1K desk when traveling internationally. Get to call home and work and everyone else using it too - its just easier all around, not to mention extremely affordable
Jul 20, 2008, 11:18 pm
#23
formerly known as 2lovelife
Join Date: Dec 2000
Location: ORF : UA_Premier_Gold4Life, Bonvoy_titanium, Accor_Plat
Posts: 6,952
The 1K line also works for all membership levels. Now that you have to plug in your number, it shuffles you to the right department (PremEx line, in my case)
Jul 21, 2008, 2:06 am
#24
Join Date: Apr 2007
Location: UK/Australia
Programs: BAEC Silver, UA2MM, QF Platinum, VA Platinum., Volare Executive Club
Posts: 2,531
I believe though, that UA pays to have their 1K 800 number as a no charge access from abroad through AT&T, because I remember trying some other company 800 numbers and they did not work without a calling card input. So it would be up to UA to give this benefit to the 1P line, for example.
I was not impressed.
Jul 21, 2008, 3:51 am
#25
FlyerTalk Evangelist
Join Date: Sep 1999
Posts: 12,375
Works from a mobile phone in Thailand, 1800000133, no local access charges. Only worked for me on the 1K number, tried other toll free numbers and was prompted for the calling card number and PIN. Excellent voice quality, experienced agent picked up after zero rings! Thanks for sharing this information.
Jul 21, 2008, 4:24 am
#26
Join Date: Nov 1999
Location: SYD
Posts: 2,903
goodo
Jul 21, 2008, 3:42 pm
#27
Original Poster
Join Date: Nov 1999
Location: if it's Thursday, this must be Belgium
Programs: UA 1K MM
Posts: 6,484
Jul 21, 2008, 3:59 pm
#28
Join Date: Dec 2001
Location: Washington, DC, USA
Programs: UA-1Kmm, AA-EX Plt mm-, Hilton Diamond,
Posts: 1,093
Well it would be nice if UA actually told 1Ks that they do it! I was 1K for years & always dialed the 1K 800# on my cell phone & got hit w/ charges vs doing the method above from cell or hotel phone.
I'm routing through LHR in September so I'll try the 1P line using AT&T access as a test and report back unless someone has posted before then.
Cheers.
I'm routing through LHR in September so I'll try the 1P line using AT&T access as a test and report back unless someone has posted before then.
Cheers.
They do tell us or least me. It was included in the information packet with my 1K card. I just ripped the page out and carry it in my travel bag now. I'm surprised that this comes as a surprise to so many people. This was something new for 1K's in 2008.
Jul 21, 2008, 4:35 pm
#29
Original Poster
Join Date: Nov 1999
Location: if it's Thursday, this must be Belgium
Programs: UA 1K MM
Posts: 6,484
yes, it was new, and the thing was that it looked like just another card with UA general/premier reservation numbers in foreign countries (to someone looking at it casually in the US, who wouldn't otherwise care too much). They didn't highlight that it was something completely new where you could call the US line from abroad.
Jul 21, 2008, 5:29 pm
#30
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,896
Note that many European hotels still charge a bundle for access to a 'free'
call, like the AT&T access number.
Another way to reach reservations is using Skype. All U.S. toll-free numbers are free on Skype, no matter from where you make the call.
call, like the AT&T access number.
Another way to reach reservations is using Skype. All U.S. toll-free numbers are free on Skype, no matter from where you make the call.