"Free" PQPs after IRROPS

Old Jun 10, 2024, 2:06 pm
  #1  
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"Free" PQPs after IRROPS

Not sure if there's a better place for this, please move if so.

My last leg of a three leg trip was cancelled this morning. The initial leg (which was yesterday) was in United Business (ex-Caribbean) after accepting a cash upgrade (not a refare) weeks prior to travel. I was originally going to earn about 400 PQPs plus about 300 for the buyup. After the cancellation, I was rebooked the next day, so I called and suggested a connecting routing, which would have gotten me in just 4 and a half hours later (instead of 24). The agent booked it and apologized that he couldn't put me in First on one of the legs (it was originally all in Economy, so I certainly didn't complaint about being put in First on one of them!). Anyway, I've completed the journey, and I received almost 1000 PQPs. It was the originally expected ~350 from the first two of three legs that I flew from plus ~650 from the two additional legs. I did NOT receive the normal "Day of departure upgrade" of 300, like I did on the outbound (separate PNR).

All these numbers are approximate, but a briefer summary:
Original Leg 1 - 6/9 - AAA->BBB Z class (Business buyup) - 250 PQP (nothing for TOD, this was the original accrual projection)
Original Leg 2 - 6/9 - BBB->CCC W class 100 PQP
Original Leg 3 - 6/10 - CCC->DFW W class -- CANCELLED (originally 50PQP)
Replacement Leg 3 - 6/10 CCC->DDD U Class - 300 PQP
Replacement Leg 4 - 6/10 DDD->DFW Z class - 350 PQP

So my questions are this: Where did the "extra PQPs" come from? It wasn't based on any additional spend. Can I still call to get my TOD PQPs for 300 more that should have posted for leg 1, or is that being greedy? If I do call to get them, might someone notice this was a mistake and yank bank the extra 750 and replace them with the 300+50 leaving me 400 behind?

I want to add one bit of information, just in case it's relevant to how this happened. I originally booked this as AAA->BBB->DFW. After booking this and purchasing the upgrade, I changed to the "Original" routing listed above (it got me home a couple hours earlier by getting to the closest hub before the overnight layover). I called to do this to make sure I wouldn't lose the upgrade I paid for and I seemed to have accomplished this without much difficulty. I don't know if that somehow messed with something in my favor.

I'm pleased as punch to have gotten an extra PQF (posted normally), $100 ETC and $15 to throw on a Starbucks card as well on top of these PQPs.

Last edited by mariol; Jun 10, 2024 at 2:34 pm Reason: typo
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Old Jun 10, 2024, 2:21 pm
  #2  
 
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Sometimes with IRROPS and rebooking you may end up with a different fare for purposes of PQPs even though there's no charge to you. In this case it may be that somehow the agent booked you into a $650+ ticket and you got those PQPs.
Sometimes UA figures this out, sometimes they don't. I think if you call just about the buy up it's unlikely to trigger a review of the entire ticket, but it could.
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Old Jun 10, 2024, 2:30 pm
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Funky things can happen with irrops and rebooking, especially on partially used tickets and international itineraries. I had a ZRH-SFO flight get canceled and was rebooked on a ZRH-LHR-SFO which netted me 6000 pqps instead of the 1100 it would have based on the fare.
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Old Jun 10, 2024, 3:29 pm
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Originally Posted by drewguy
Sometimes with IRROPS and rebooking you may end up with a different fare
Yes, this can happen. The fare for the rebooked routing was probably higher than the one you originally booked. You wouldn't be charged for this fare difference because the change was involuntary.

This happened to me recently. I did a buy-up to Polaris US-Europe. An overnight thunderstorm delayed my morning flight and would have caused a missed connection. When I called the 1K desk to find a different route, the agent put me in the only available fare bucket (C or D, I think), which generated an extra 2500 PQPs and 27,500 RDMs.
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Old Jun 10, 2024, 6:11 pm
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Happened to me earlier this year. Not something I would try to 'optimize' for by any stretch. Luck is luck.
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Old Jun 10, 2024, 6:44 pm
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Happened to me on an Austrian flight as part of a United ticket. Flight canceled, rebooked on LH, and got an extra 1000 PQP, which helped my requalification for 1K that year. And if the PQPs are lower than the original flights(s) with an involuntary rebooking, you can always request original routing credit (ORC). I appreciate there are still some silver linings with IRROPs.
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Old Jun 10, 2024, 10:44 pm
  #7  
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Originally Posted by mariol
Can I still call to get my TOD PQPs for 300 more that should have posted for leg 1, or is that being greedy? If I do call to get them, might someone notice this was a mistake and yank bank the extra 750 and replace them with the 300+50 leaving me 400 behind?
Dont look a gift horse in the mouth. If youre ahead, let it be.

Incidentally, TOD typically doesnt post for up to 48 hours after travel anyway.
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Old Yesterday, 3:36 am
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PQPs are just liked the American dollar, backed by Premier Gold successful CPUs, stored in Fort Knox
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Old Yesterday, 6:43 am
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I had the same thing happen in Feb. I made a MUA purchase to Polaris a week before departure. The flight was ultimately cancelled the day of travel, and I was rebooked to a flight the following day, with a different itinerary that preserved my MUA. I received 300 PQP for the miles portion of the MUA, but not the dollar portion ($450). But the PQP/RDM were significantly higher than I expected. I've not called in for a correction for the same reason the OP is leary about calling in. I decided to wait to the end of the year, and if those 450 PQP are important, I'll call then as I will have nothing to lose at that point.
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Old Yesterday, 9:19 am
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You can also "lose" PQPs after irrops, so considering yourself lucky. I would not poke the bear.
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Old Yesterday, 9:31 am
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Consider yourself lucky, happens a fair bit. If you call them, they'll fix it with original routing credit, but to my knowledge it's never been reversed (without prompting) so enjoy the bonus.

Last edited by MM_someday; Yesterday at 4:07 pm
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Old Yesterday, 1:37 pm
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Originally Posted by Repooc17
You can also "lose" PQPs after irrops, so considering yourself lucky. I would not poke the bear.
Yep. Don't poke the bear unless you really need the bear to move. The only times I've called back and had original miles credited was when I needed the credit for the original routing, usually in my quest for butt-in-seat (BIS) miles for lifetime status or 1K qualification. Needless to say, it's best to check your account, and see what the actual PQP/RDM credits are, before making a decision.
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