United food puzzlement...
United food puzzlement...
May 21, 2024, 3:16 pm
#2
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May 21, 2024, 3:55 pm
#5
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Preparing and serving food is a lot easier when none of the parts are moving, let alone at several hundred MPH a few miles above the earth
May 21, 2024, 5:03 pm
#7
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35,000 ft: no kitchen, no chefs, not the primary job, lower staff ratio, not cooked to order, taste buds work different, ..
May 21, 2024, 5:42 pm
#8
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Inflight food is prepared on the ground and just reheated onboard. It's like comparing a restaurant meal with a frozen TV dinner.
May 21, 2024, 6:27 pm
#10
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100% Agree -- but as many of us here have experienced first hand -- other airlines deliver a FAR superior food experience in flight. I can only offer one reason -- UA is too cheap to pay for quality / figures that a solid hard product is enough.... My NH and JL flights to Tokyo absolutely destroy UA for food -- for the same price.... It's just a cost saving maneuver by UA -- plain and simple...
May 22, 2024, 12:09 am
#12
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By contrast, my only expectation with UA inflight catering is to not get sick from it so that I can get the day going right from arrival.
May 22, 2024, 3:01 am
#13
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Even AC does a better job. In coach AA is equally miserable but in C, I find them fairly superior.
May 22, 2024, 3:32 am
#14
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As an explanation, rather than an excuse, I suspect it's to do with the choice that is available on the ground and with significantly greater numbers eating. I'm not sure that UA has much of a clue when it comes to menu construction (either on the ground or in the air) - but on the ground you can pick and choose and make yourself a satisfactory meal. In the air you don't have that luxury and so you are stuck with the bizarre offerings that UA provides. And, when you don't really want what's on the menu it's never going to be satisfying.
May 22, 2024, 7:22 am
#15
Join Date: Jun 2004
Posts: 705
The thing that is irksome is that Polaris food was rather acceptable when the service was first rolled out. But it was also ripe for cost-cutting. I, for one, hope that the pendulum has swung as far as it will go in that direction, and shortly UA and the rest of the majors will start trying to out-do each other to win the dwindling paid business-class passengers. Oh, ok, scratch hope and replace with dream !