Last edit by: WineCountryUA
Directly from SHARES:
NAME CHANGE GUIDELINES: **NOTE: IT IS NOT NECESSARY TO CHANGE A NAME ON A TICKET THAT INVOLVES A SIMPLE ERROR ON THE NAME, SUCH AS NICKNAME, MISSPELLING, OBVIOUS TYPO, NAME REVERSAL CHANGES WITH DOCUMENTATION OF MARRIAGE/DIVORCE. FOR INTERNATIONAL TRAVEL, UA MUST ENSURE ACCURATE APIS DATA IS COLLECTED AND IT MATCHES THE PASSPORT. FOR EXAMPLE, THE NAME ON THE TICKET CAN BE JON SMITH WHILE THE PASSPORT REFLECTS JONATHAN SMITH. APIS DATA MUST REFLECT JONATHAN SMITH - EXACTLY AS SHOWN IN THE PASSPORT, BUT NAME CHANGE TO THE TICKET IS UNNECESSARY.
Just ensure APIS is correct and you should be golden.
NAME CHANGE GUIDELINES: **NOTE: IT IS NOT NECESSARY TO CHANGE A NAME ON A TICKET THAT INVOLVES A SIMPLE ERROR ON THE NAME, SUCH AS NICKNAME, MISSPELLING, OBVIOUS TYPO, NAME REVERSAL CHANGES WITH DOCUMENTATION OF MARRIAGE/DIVORCE. FOR INTERNATIONAL TRAVEL, UA MUST ENSURE ACCURATE APIS DATA IS COLLECTED AND IT MATCHES THE PASSPORT. FOR EXAMPLE, THE NAME ON THE TICKET CAN BE JON SMITH WHILE THE PASSPORT REFLECTS JONATHAN SMITH. APIS DATA MUST REFLECT JONATHAN SMITH - EXACTLY AS SHOWN IN THE PASSPORT, BUT NAME CHANGE TO THE TICKET IS UNNECESSARY.
Just ensure APIS is correct and you should be golden.
Related threads
Misspelled name / wrong order on ticket [Consoldiated]
Ticket name issues due to marriage
United Airlines- how to change name on a ticket?
Directly from SHARES:
NAME CHANGE GUIDELINES: **NOTE: IT IS NOT NECESSARY TO CHANGE A NAME ON A TICKET THAT INVOLVES A SIMPLE ERROR ON THE NAME, SUCH AS NICKNAME, MISSPELLING, OBVIOUS TYPO, NAME REVERSAL CHANGES WITH DOCUMENTATION OF MARRIAGE/DIVORCE. FOR INTERNATIONAL TRAVEL, UA MUST ENSURE ACCURATE APIS DATA IS COLLECTED AND IT MATCHES THE PASSPORT. FOR EXAMPLE, THE NAME ON THE TICKET CAN BE JON SMITH WHILE THE PASSPORT REFLECTS JONATHAN SMITH. APIS DATA MUST REFLECT JONATHAN SMITH - EXACTLY AS SHOWN IN THE PASSPORT, BUT NAME CHANGE TO THE TICKET IS UNNECESSARY.
Just ensure APIS is correct and you should be golden.
NAME CHANGE GUIDELINES: **NOTE: IT IS NOT NECESSARY TO CHANGE A NAME ON A TICKET THAT INVOLVES A SIMPLE ERROR ON THE NAME, SUCH AS NICKNAME, MISSPELLING, OBVIOUS TYPO, NAME REVERSAL CHANGES WITH DOCUMENTATION OF MARRIAGE/DIVORCE. FOR INTERNATIONAL TRAVEL, UA MUST ENSURE ACCURATE APIS DATA IS COLLECTED AND IT MATCHES THE PASSPORT. FOR EXAMPLE, THE NAME ON THE TICKET CAN BE JON SMITH WHILE THE PASSPORT REFLECTS JONATHAN SMITH. APIS DATA MUST REFLECT JONATHAN SMITH - EXACTLY AS SHOWN IN THE PASSPORT, BUT NAME CHANGE TO THE TICKET IS UNNECESSARY.
Just ensure APIS is correct and you should be golden.
Related threads
Ticket name issues due to marriage
United Airlines- how to change name on a ticket?
Archived posts -- UA ticket, account, ID name miss-match/spelling, order, concatenation issue[Archived]
UA ticket, account, ID name mismatch/spelling, order, concatenation issues [Merged]
#31
Join Date: Aug 2007
Location: Toronto
Programs: UA 1K, AC 35K, SPG GOLD
Posts: 264
My name has a French and German spelling with 1 letter difference. My passport is with the French spelling but I traveled several time with the German last name spelling on my plane ticket.
#32
#33
Join Date: Dec 2010
Location: TX
Programs: UA 1K
Posts: 735
Smith - Sit
Johnson - Jonso
Williams - Wiliam
OP says missing one letter from the middle and the last. I think it sort of depends on the last name. In the examples above, the first might be a problem, the second is ify and the last one probably ok. It may help if OP and daughter have same last name and they are all traveling together.
Johnson - Jonso
Williams - Wiliam
OP says missing one letter from the middle and the last. I think it sort of depends on the last name. In the examples above, the first might be a problem, the second is ify and the last one probably ok. It may help if OP and daughter have same last name and they are all traveling together.
#36
Join Date: Feb 2009
Location: Los Angeles, CA
Programs: UA Premier Gold, Starwood Gold, Plat AE, CO PP MC, Marriott Rewards Plat, Virgin Elevate Gold
Posts: 1,424
Scare of my life when boarding pass eliminated last letter of first name...
For some reason, the displayed name on the check in kiosk eliminated a letter from my first name.
I re checked and the name on the record included the letter so I wasn't too worried.
Went thru TSA pre check no problem and the electronic version on the boarding pass on the app is fine.
Has anyone seen this before and also, wouldn't the TSA person make a Comment about it?
Not complaining in any way
I re checked and the name on the record included the letter so I wasn't too worried.
Went thru TSA pre check no problem and the electronic version on the boarding pass on the app is fine.
Has anyone seen this before and also, wouldn't the TSA person make a Comment about it?
Not complaining in any way
#39
Join Date: Feb 2009
Location: Los Angeles, CA
Programs: UA Premier Gold, Starwood Gold, Plat AE, CO PP MC, Marriott Rewards Plat, Virgin Elevate Gold
Posts: 1,424
#40
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
If this was the scare of your life, you are one of the luckiest people I have ever come across. Hope you stay away from haunted houses at Halloween.
Yes, this is not only common but routine. The BP only prints out so many characters and thus, if your surname (which is the key) is long, the system will truncate some number of letters from your given name.
Hence, SMITH, John is SMITH, John
but, SMITHSONIAN, Johnson is SMITHSONIAN, Jo
Nothing to worry about and is the IATA standard worldwide.
Yes, this is not only common but routine. The BP only prints out so many characters and thus, if your surname (which is the key) is long, the system will truncate some number of letters from your given name.
Hence, SMITH, John is SMITH, John
but, SMITHSONIAN, Johnson is SMITHSONIAN, Jo
Nothing to worry about and is the IATA standard worldwide.
#41
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Happens to my wife all the time - long hypenated last name. Also happens to me quite often (though my name isn't really that long - 12 letters total).
#42
Join Date: Mar 2007
Location: Florida
Programs: DL Skymiles; Marriott Rewards; UAL MileagePlus
Posts: 26
Typo on Name a Problem and possible issue of ticket taxes? [RESOLVED]
So I have just discovered that my middle initial is incorrect on my MileagePlus account. It's an obvious typo and after discussions with the Customer Relations people that the UA website says such simple changes are easily accomplished without a legal name change document, it has now finally been corrected. But my reservations to LHR next month still show (and cannot be changed without significant expense) the wrong initial. I actually flew internationally with UA a couple of years ago, with the typo, which was the last time I've been anywhere. I know things are different in the time of Covid, and I know UA would like me to check in ahead of time to ensure I'm eligible to travel, but I can't because my passport is different from my reservation (by one initial). My husband and I do know and are comfortable meeting all the requirements for travel to the UK and back, as of this date. But will we have a problem checking in once we get to EWR?? The Reservations agent says my ticket shows as non-confirmed.
#43
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
So I have just discovered that my middle initial is incorrect on my MileagePlus account. It's an obvious typo and after discussions with the Customer Relations people that the UA website says such simple changes are easily accomplished without a legal name change document, it has now finally been corrected. But my reservations to LHR next month still show (and cannot be changed without significant expense) the wrong initial. I actually flew internationally with UA a couple of years ago, with the typo, which was the last time I've been anywhere. I know things are different in the time of Covid, and I know UA would like me to check in ahead of time to ensure I'm eligible to travel, but I can't because my passport is different from my reservation (by one initial). My husband and I do know and are comfortable meeting all the requirements for travel to the UK and back, as of this date. But will we have a problem checking in once we get to EWR?? The Reservations agent says my ticket shows as non-confirmed.
David
#45
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,586
This can cause issues getting pre-check. Otherwise, unless UA decides to be very difficult at check-in, it should not otherwise be a problem.