GBadger

Looking to book a trip in late February and am noticing that some flights are not showing upgrade fare classes (or partner saver Y awards) as part of an expert mode search on United.com.

For example, on my flight date UA195 (MUC-SFO, 772) is not showing PZ, PN, RN or X:
J9 JN9 C9 D0 Z0 ZN0 P0 IN0 O9 ON9 A0 R0 Y9 YN9 B9 M9 E9 U9 H9 HN9 Q9 V9 W9 S9 T9 L9 K0 G0 XN9

Similarly, UA 160 (MUC-IAH, 763) is not showing PZ, PN, RN or X:
J9 JN9 C9 D8 Z1 ZN8 P0 IN0 O9 ON9 A9 R9 Y9 YN9 B9 M9 E9 U9 H9 HN9 Q9 V9 W9 S9 T9 L9 K0 G0 XN9

In the same search, UA 181 (FRA-DEN, 789 +1 day) shows all fare classes like normal if allowing for an overnight connection:
J9 JN9 C9 D7 Z0 ZN0 P0 PN0 PZ0 IN0 I0 O9 ON9 A3 R0 RN0 Y9 YN9 B9 M9 E9 U9 H9 HN9 Q9 V9 W9 S9 T1 L0 K0 G0 XN4 X0

But then again not if you have a same day connection (UA 181, FRA-DEN, 789). MUC-DEN does show same day upgrade space (also 789).

Seems somewhat random, but is highly annoying! Anyone else seeing this?

txaggiemiles

I just noticed this for travel LHR-IAH. The direct flights show upgrade fare classes but connections don’t. However, if I search the long haul flight directly it will show PZ.

date I looked at was 1/14

GBadger

Thanks -- will look at the flights individually (though that's a giant pain...). My flights were late February.

jsloan

Yes, it's a giant pain, but it has the significant upside of being accurate. PZ is not accurate on connecting flights, unless you're only interested in the very rare set of flights that has PZ all the way through, including the domestic connector.

RobOnLI

My guess is because United moved to married segment logic for displaying PN/PZ/XN data that they simply removed it from the website completely now. Let's face it...those numbers were always zero because even though the international flight may have PZ space the domestic almost definitely did not. Hence it showed PZ=0. United likely got a lot of complaints about that because people would book elsewhere and/or book other flights and/or manually search every single flight manually (like most frequent flyers would do).

When I search MUC-SFO by itself PN/PZ display completely fine (albeit ZERO as expected - haha).

-RM

GBadger

Quote:

Originally Posted by jsloan

Yes, it's a giant pain, but it has the significant upside of being accurate. PZ is not accurate on connecting flights, unless you're only interested in the very rare set of flights that has PZ all the way through, including the domestic connector.

I remember that being the case previously, but I thought that they had fixed this. I had seen several instances where the international flight was showing PZ space, but the domestic segment wasn't.

Could be, but I'm not sure that this would explain why I was seeing upgrade inventory for BER-MUC-DEN (same-day) and BER-FRA-DEN (with overnight in FRA), but not for BER-FRA-DEN (same-day).

jsloan

They then changed it back.

GBadger

Sounds about right

jefftiger

Possibly related, but my attempt today to book a flight from the US to London with a PlusPoint upgrade selected under advanced search options is giving ridiculous prices. The options to upgrade from Economy to PE or Polaris seem to default to Y class fares. But when I try to book the direct flight from IAD-LHR, the prices are reasonable (and the PZ inventory shows up in expert mode).

RobOnLI

Looks like they removed this data display in the mobile app as well. I flew Europe -> US today and while I was on the plane I looked up flights for my Sunday trip. No PN/PZ/XN displayed whatsoever on connecting itineraries including all-UA operated.

-RM

HeadInTheClouds

This was surfacing in this thread also. Looking at things segment by segment seems to be the solution.

Phl06

Anyone else notice that PN/PZ space even with expert mode enabled is not showing for flights. I was looking for flights today and if I did SFO-EWR direct I can see PN/PZ if I look at flights with connections no PN/PZ fare buckets even show up. Seems like its the same if I look at other flights. Wondering if this is new?

uanj

Last week this problem seemed to have gone away but is back again today. Can someone confirm that if I find PN/PZ inventory on an individual leg that it will clear when pluspoints are applied? TKIA

Kmxu

Yes. It is cleared leg by leg when PZ space becomes available.

cmculp

My app hasn’t shown the upgrade inventory for several days now. All other fare classes show normally. Obviously if this was widespread, FlyerTalk would be abuzz, so something is likely amiss with my settings / configuration….. anyone know what?