Weather waiver by non-UA operating airline but UA ticket
Jan 11, 2024, 10:58 am
#1
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Weather waiver by non-UA operating airline but UA ticket
Could’t find this scenario in another thread:
I have a UA ticketed TB flight AC YYZ-ORD connecting to UA ORD-XXX. AC has a travel waiver in place for YYZ on the date of travel, but UA does not. Will UA allow a free reroute based on the operating airlines waiver?
I have a UA ticketed TB flight AC YYZ-ORD connecting to UA ORD-XXX. AC has a travel waiver in place for YYZ on the date of travel, but UA does not. Will UA allow a free reroute based on the operating airlines waiver?
Last edited by emoose1; Jan 11, 2024 at 3:07 pm
Jan 11, 2024, 11:27 am
#3
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Assuming you are within 24 hours of the flight - you can ask AC to re-route the flight, since they are the issuer of the waiver.
Jan 11, 2024, 12:23 pm
#5
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UA has a waver https://www.united.com/en/us/fly/tra...el-alerts.html. ORD is listed.
Jan 11, 2024, 12:31 pm
#6
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UA has a waver https://www.united.com/en/us/fly/tra...el-alerts.html. ORD is listed.
Call #2 UA does not care about ACs waivers. Considering the JV, there is little coordination.
Jan 11, 2024, 7:58 pm
#9
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This is very timely discussion. I had *A ticket booked/issued by United. Outbound on LX and return on LH. My flight to GVA was entirely on LX. Due to ORD weather waiver, United allowed me to change that for feee to UA-only itinerary, so I could change for free to UA metal to GVA via EWR or IAD.
in general, as long as UA issues your ticket, if your partner airline flight gets cancelled, you can call UA and have them find any alternate carrier/route - but your flight has to be cancelled/misconnectee first.
in general, as long as UA issues your ticket, if your partner airline flight gets cancelled, you can call UA and have them find any alternate carrier/route - but your flight has to be cancelled/misconnectee first.
Jan 11, 2024, 8:54 pm
#10
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Only before the day of travel. At that point, it's the operating carrier who bears responsibility.
Jan 11, 2024, 11:19 pm
#11
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If it's same storm system, good chance they will issue a separate waiver once they confirm the track. They haven't done anything yet addressing where this system will be going after it hits the midwest.
Jan 12, 2024, 10:39 am
#12
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Interestingly my outbound was a UA ticketed/operated XXX-ORD-YYZ. There was an ORD waiver on day of travel and I was proactively rebooked on a direct AC operated codeshare (generous as no delay or cancellation, just waiver). If UA has a waiver, it seems they’re pretty flexible. Non-UA operating airline waiver, not so much…
Will call AC within 24 hours and see what they say. Obviously prefer a direct AC operated flight. It was double the fare originally or I would have booked that outright.
Will call AC within 24 hours and see what they say. Obviously prefer a direct AC operated flight. It was double the fare originally or I would have booked that outright.
Last edited by emoose1; Jan 12, 2024 at 10:52 am
Jan 14, 2024, 11:31 am
#13
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As an update:
UA added waiver for ORD, AC has existing waiver for YYZ.
On day of travel:
Called AC: would not touch UA ticket to rebook due to waiver
Called UA: would not allow rebooking onto direct AC flight, even though original ticket included a codeshare operated by AC. Offered only UA operated options, including a MAX 9 flight via EWR.
AC flight eventually delayed 30 minutes. Called both AC/UA and neither would not allow rebooking.
AC flight eventually delayed 60 minutes with under 30 connection in ORD. UA finally allowed rebooking onto direct AC flight annotating INVOL.
Conclusion: weather waivers on UA ticketed codeshare flights fail to assist
UA added waiver for ORD, AC has existing waiver for YYZ.
On day of travel:
Called AC: would not touch UA ticket to rebook due to waiver
Called UA: would not allow rebooking onto direct AC flight, even though original ticket included a codeshare operated by AC. Offered only UA operated options, including a MAX 9 flight via EWR.
AC flight eventually delayed 30 minutes. Called both AC/UA and neither would not allow rebooking.
AC flight eventually delayed 60 minutes with under 30 connection in ORD. UA finally allowed rebooking onto direct AC flight annotating INVOL.
Conclusion: weather waivers on UA ticketed codeshare flights fail to assist
Last edited by emoose1; Jan 14, 2024 at 11:47 am
Jan 14, 2024, 5:53 pm
#14
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When your flight was delayed to the point of a misconnect, now this is an irop situation and UA will rebook OAL in such cases.
This is exactly as it was supposed to happen.
Jan 15, 2024, 4:53 am
#15
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Nonsense. UA offered to re-book on UA metal which is what the weather waiver does - these waivers do not allow for OAL rebooking.
When your flight was delayed to the point of a misconnect, now this is an irop situation and UA will rebook OAL in such cases.
This is exactly as it was supposed to happen.
When your flight was delayed to the point of a misconnect, now this is an irop situation and UA will rebook OAL in such cases.
This is exactly as it was supposed to happen.